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C H A P T E R

C O M M O N Q U E S T I O N S

TIP For best performance, keep your Bluetooth headset and phone on the same side of your body.

Some features of my Bluetooth hands-free device don’t work with my smartphone

Check the Palm compatibility list at www.palm.com/ treo755pverizon-support to ensure that your device is compatible.

Check the documentation that came with your device or the manufacturer’s website for information specific to your device.

Email

For troubleshooting info on Wireless Sync, go to: http://www.wirelesssync.vzw.com

For troubleshooting info on the VersaMail® application, see the User Guide for the VersaMail Application at www.palm.com/mypalm/755pverizon.

Messaging

I can’t tell if data services are available

When your phone is on, icons appear in the title bar in the Phone application’s Main View to indicate whether data services are available and whether a data connection is active. See What are all those icons? for a description of the icons that indicate that data services are available.

TIP If your phone is on and you do not see any of the data icons, then data services are not available in your current location.

I can’t send or receive text messages

Make sure your phone is turned on (see Turning your phone on and off).

Contact Verizon Wireless to verify that your plan includes text messaging services, that these services have been correctly activated, and that they are available at your location. Verizon Wireless should be able to tell you if messaging services have been experiencing transmission delays. Delays can also occur between the time

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Palm 755P manual Can’t tell if data services are available, Can’t send or receive text messages