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C O M M O N Q U E S T I O N S

C H A P T E R

Messaging: Multimedia content can also consume excessive memory. Move multimedia content to an expansion card, or delete large files from your smartphone (see Deleting messages).

Internet: If you set a large web browser cache, you may want to use the web browser’s advanced Memory Management settings to clear all recent pages (see Customizing your web browser settings).

Third-party applications: You can delete infrequently used applications (see Removing applications) or move them

to an expansion card (see Copying applications between an expansion card and your smartphone).

Third-party applications

Some third-party applications can cause conflicts on your smartphone. For example, third-party applications that were not written with the Treo smartphone keyboard and 5-way navigator in mind may cause

strange behavior or errors when using the keyboard and 5-way navigator in these applications. Third-party applications that modify wireless features may require extra troubleshooting.

If you recently installed an application and your device seems to be stuck, try the following:

1Perform a soft reset (see Performing a soft reset).

2If the problem persists, perform a system reset (see Performing a system reset).

3Delete the most recently installed application from your smartphone (see Removing applications).

4If the problem persists, perform another system reset.

5If possible, synchronize your smartphone with your computer to back up your most recent info.

6If you’re unable to perform the preceding steps or the problem persists, locate your Backup subfolder on your computer and rename the folder (for example, BackupOld). Note that “Palm” in the following locations

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Palm 755P manual Third-party applications