HP ew2500 802.11b/g Print Server manual Procedure 3 Resolve printer display error messages

Models: ew2500 802.11b/g Print Server

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If the configuration page does not print, check the following items:

1.Did you perform the correct steps on the printer to print the configuration page?

The steps to print a configuration page vary between different printers and print servers. (See the documentation supplied with your print server.) The following are general instructions.

For EIO and embedded print servers, an HP Jetdirect page typically prints along with the printer configuration page. Use the printer control panel menus.

For external print servers, press the Test button on the print server.

2.Is there a print job in process?

You cannot print an HP Jetdirect configuration page to the printer while a print job is in process. Wait until the print job is complete, then print the configuration page.

3.Does an error message appear on the printer control panel display?

See Procedure 3 in this section for a list of network-related error messages and corrective actions.

See your printer documentation for a complete list of control panel messages and corrective actions.

Procedure 3: Resolve printer display error messages

To resolve network-related error messages that appear on the printer control panel display, use the following steps: This information assumes you have already printed a configuration page.

1.For LaserJet printers or MFPs, are there Service Error messages, such as 49.XXXX, 79.XXXX or 8X.XXXX?

See your printer manuals to interpret the error message.

If you recently upgraded the HP Jetdirect firmware, turn the print server off and then on. For EIO and embedded HP Jetdirect print servers, turn the printer off and then on.

Verify all connectors are fully mated.

Print an HP Jetdirect configuration page and verify all configuration parameters. To interpret the configuration page messages, see HP Jetdirect configuration pages on page 135.

Disable the embedded HP Jetdirect print server operation, using the Service menu. If the error message disappears when the print server is disabled, it is likely that the print server or network is causing the error. Contact your service provider.

Record all error codes and contact your service provider. If warranty service is required, include all diagnostic and configuration pages.

2.Does EIOX INITIALIZING/DO NOT POWER OFF appear on the display?

Wait for ten minutes to see if it clears. If not, you might need to contact your service provider.

3.Does a 49 ERROR appear on the printer's control panel display?

The HP Jetdirect print server detected a break in the data communications. When this error occurs, the printer goes offline.

General troubleshooting 129

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HP ew2500 802.11b/g Print Server manual Procedure 3 Resolve printer display error messages

ew2500 802.11b/g Print Server specifications

The HP ew2500 802.11b/g Print Server is a versatile printing solution designed to streamline the printing process within a wireless network environment. Specifically geared towards small to medium-sized offices, this print server provides seamless integration for various printers and enhances accessibility across multiple devices.

One of the main features of the HP ew2500 is its adherence to the 802.11b/g wireless standards, offering high-speed wireless connectivity with a maximum data rate of up to 54 Mbps. This ensures efficient data transmission, allowing users to print from anywhere within the wireless range without the hassle of tangled cables or limited port access. The print server supports both infrastructure and ad-hoc wireless networking modes, making it flexible for diverse networking environments.

Another notable characteristic of the ew2500 is its compatibility with various printer types, including inkjet, laser, and all-in-one printers. This compatibility is essential for organizations that utilize different printer brands and models, facilitating a centralized printing solution. Additionally, the server is equipped with an Ethernet port, providing the option for wired connectivity, which can be beneficial for situations where wireless performance might be compromised.

The HP ew2500 is designed with user-friendly features. The easy setup process allows users to configure the server using a straightforward web interface, which can be accessed from any network-enabled device. This simplicity reduces the time required for installation and eliminates the need for extensive technical knowledge.

Security is another critical aspect of the HP ew2500's functionality. The print server supports robust encryption protocols, including WEP and WPA, ensuring that data transmitted over the network remains secure from unauthorized access. This feature is particularly important in office environments where sensitive information may be printed frequently.

Overall, the HP ew2500 802.11b/g Print Server is an efficient and reliable solution for enabling wireless printing capabilities in a business setting. Its combination of high-speed wireless connectivity, broad printer compatibility, user-friendly setup, and essential security features makes it an excellent choice for organizations looking to enhance their printing infrastructure. Whether in an office or a home environment, the ew2500 provides the functionality and convenience necessary to meet modern printing demands efficiently.