connection to your network. Do this using an isolated LAN, or through a direct computer-to-printer connection using a cross-over cable.

5.Have any software applications been added to the network?

Make sure the applications are compatible, installed correctly, and use the correct printer drivers.

6.Can other users print?

The problem might be workstation-specific. Check the workstation network drivers, printer drivers, and redirection (capture in Novell NetWare).

7.If other users can print, are they using the same network operating system? Check your system for proper network operating system setup.

8.Is your protocol enabled on the HP Jetdirect print server?

Check the status of the network protocols on the HP Jetdirect configuration page. See HP Jetdirect configuration pages on page 135 for information on the configuration page. (On TCP/IP networks, you can also use the HP Embedded Web Server to check status of other protocols. See HP Embedded Web Server (V.40.xx) on page 64)

9.Is there an error message in the protocol's section on the HP Jetdirect configuration page? See HP Jetdirect configuration pages on page 135 for a list of error messages.

10.If you are on a TCP/IP network, can you use Telnet to print directly to the printer? To print directly, use the following Telnet command:

telnet <IP address> <port>

In the example, <IP address> is the IPv4 address assigned to the HP Jetdirect print server and <port> is 9100, the default printing port of the print server.

In the Telnet session, type in data and press Enter. The data should print to the printer (a manual form feed might be required).

11.Does the printer appear in HP Web Jetadmin or other management application?

Verify network and HP Jetdirect settings on the HP Jetdirect configuration page. See

HP Jetdirect configuration pages on page 135 for information on the configuration page.

Confirm the network settings for the printer using the printer control panel (for printers with control panels).

See the troubleshooting section in the online help included with the HP Web Jetadmin software.

12.On supported systems, does the printer respond to HP Web Jetadmin?

Verify network and HP Jetdirect settings on the configuration page. See HP Jetdirect configuration pages on page 135 for information on the configuration page.

Confirm the network settings for the printer using the printer control panel (for printers with control panels).

See the troubleshooting section in the online help included with the HP Web Jetadmin software.

General troubleshooting 131

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HP ew2500 802.11b/g Print Server manual Telnet IP address port

ew2500 802.11b/g Print Server specifications

The HP ew2500 802.11b/g Print Server is a versatile printing solution designed to streamline the printing process within a wireless network environment. Specifically geared towards small to medium-sized offices, this print server provides seamless integration for various printers and enhances accessibility across multiple devices.

One of the main features of the HP ew2500 is its adherence to the 802.11b/g wireless standards, offering high-speed wireless connectivity with a maximum data rate of up to 54 Mbps. This ensures efficient data transmission, allowing users to print from anywhere within the wireless range without the hassle of tangled cables or limited port access. The print server supports both infrastructure and ad-hoc wireless networking modes, making it flexible for diverse networking environments.

Another notable characteristic of the ew2500 is its compatibility with various printer types, including inkjet, laser, and all-in-one printers. This compatibility is essential for organizations that utilize different printer brands and models, facilitating a centralized printing solution. Additionally, the server is equipped with an Ethernet port, providing the option for wired connectivity, which can be beneficial for situations where wireless performance might be compromised.

The HP ew2500 is designed with user-friendly features. The easy setup process allows users to configure the server using a straightforward web interface, which can be accessed from any network-enabled device. This simplicity reduces the time required for installation and eliminates the need for extensive technical knowledge.

Security is another critical aspect of the HP ew2500's functionality. The print server supports robust encryption protocols, including WEP and WPA, ensuring that data transmitted over the network remains secure from unauthorized access. This feature is particularly important in office environments where sensitive information may be printed frequently.

Overall, the HP ew2500 802.11b/g Print Server is an efficient and reliable solution for enabling wireless printing capabilities in a business setting. Its combination of high-speed wireless connectivity, broad printer compatibility, user-friendly setup, and essential security features makes it an excellent choice for organizations looking to enhance their printing infrastructure. Whether in an office or a home environment, the ew2500 provides the functionality and convenience necessary to meet modern printing demands efficiently.