Palm 755P manual Web, Can’t send or receive multimedia MMS messages

C O M M O N Q U E S T I O N S

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that a message is sent and the time it is received.

•Verify with the recipient that the receiving device can handle text messages.

•If a text message arrives but does not display an alert, perform a soft reset (see Performing a soft reset).

I can’t send or receive multimedia (MMS) messages

•Make sure your phone is turned on (see Turning your phone on and off).

•Contact Verizon Wireless to verify that your plan includes MMS multimedia messaging services, that these services have been correctly activated, and that they are available at your location. Verizon Wireless should be able to tell you if messaging services have been experiencing transmission delays. Delays can also occur between the time that a message is sent and the time it is received.

•Make sure that either the NationalAccess or BroadbandAccess icon appears in

the title bar of Main View of the Phone application. If you do not see either of these icons, data services are not available in your current location and you cannot exchange MMS messages.

•Verify with the recipient that the receiving device can handle multimedia messages.

•If a message arrives but does not display an alert, perform a soft reset (see Performing a soft reset).

Web

I can’t tell if data services are available

When your phone is on, icons appear in the title bar in the Phone application’s Main View to indicate whether data services are available and whether a data connection is active. See What are all those icons? for a description of the icons that indicate that data services are available.

TIP If your phone is on and you do not see any of the data icons, then data services are not available in your current location.

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