User Guide
Copyright and Trademark
Zire 72 Handheld
Table of Contents
Moving Around in Applications
Synchronizing Your Handheld With Your Computer
Managing Your Contacts
Managing Your Tasks
Performing Calculations
Taking and Viewing Photos and Videos 227
Connecting Wirelessly to Other Devices 276
316
359
Sending and Receiving Text Multimedia Messages
448
Dialing Phone Numbers from Your Handheld 482
Using Categories to Organize Information 526
Managing Clock Settings
Maintaining Your Handheld
Getting Help 643
About This Guide
What’s in this guide?
Step-by-step instructions
Done
Sidebars
Links
This chapter
Related topics
Tips for viewing this guide in Adobe Acrobat Reader
Setting Up Your Handheld and Your Computer
Benefits of setup
System requirements
What’s in the box?
Palm Desktop software
MAC only
Charging your handheld
Done Zire 72 Handheld
What you should know about your handheld’s battery
Optional Unplug the power adapter from your handheld
Turning on your handheld for the first time
Installing your software
Connecting your handheld to your computer
Third-party application
Done Zire 72 Handheld
Switching to another desktop software application
Using Profiles
Creating a user profile
MAC only
Synchronizing with a user profile
Chapter
MAC only
Related topics
Exploring Your Handheld
Benefits of your Zire 72 handheld
Locating the controls on your handheld
Front panel controls
Top and side panel controls
IR port
Expansion card
Slot
Power button
Indicator light
Headphone jack
Voice Memo
Back panel controls
What’s on the screen?
Input area
Application controls
Command button
Previous/next
Arrows
Scroll bar
What software is on my handheld?
What’s on the CD?
Getting Started Guide
Documents To Go
PalmOne VersaMail
AudiblePlayer
PowerOne Calculator
RealOne Player
Windows Media Player
Direct
Setup
Entering
Information
Moving
Maintaining
Moving Around in Applications
Using the application buttons
Using the Home screen
Opening applications
You can reassign the application buttons to
Switching between applications
Using menus
Open an application
Using the Command stroke
Using the 5-way navigator
Using the Command toolbar
Moving around the Home screen
Right or Left
Select
Up, Down, Right, or Left Scrolls to the next icon
Moving around list screens
Moving around record screens
Up or Down
Select Returns to the list screen Zire 72 Handheld
Moving around dialog boxes
Two or more buttons Activates the action
Moving around menus
Moving around pick lists
Select Selects the highlighted menu item
Select Selects the highlighted item Zire 72 Handheld
Finding information
Tap the text that you want to review
Privacy
Exploring
Categories
Chapter
Entering Information
Benefits of entering information
How can I enter information?
Entering information with Graffiti 2 writing
Writing Graffiti 2 characters
Write on the entire screen
Keys to success with Graffiti 2 writing
Customize your handheld
Graffiti 2 alphabet
Entire screen to enter Graffiti 2 characters, not
Graffiti 2 numbers
Graffiti 2 punctuation marks
Write these marks on Left side of input area
Write these marks on Right side of input area
Graffiti 2 accented characters
Edit menu and select
Graffiti 2 gestures
Writing Graffiti 2 symbols and other special characters
Graffiti 2 symbols and special characters
Writing Graffiti 2 ShortCuts
Graffiti 2 ShortCuts
Entering information with the onscreen keyboard
Open an application
When a keyboard is open
Entering information with your computer
Cont’d
Synchronize your handheld with your computer
Done Zire 72 Handheld
Importing information from other applications
Click File, and then click
Restoring archived items on your computer
Entering info from Contacts into another application
Optional To add another contact, repeat step
Editing information
Selecting information
Selecting text
Selecting a word
Copying and pasting information
Deleting information
Moving around
Synchronizing Your Handheld with Your Computer
Benefits of synchronizing
Why synchronize information?
What information is synchronized?
How do I synchronize?
Wirelessly using Bluetooth technology on your handheld
HotSync
Synchronizing with a cable
Synchronize my handheld with my computer
Synchronizing using the IR port
HotSync icon
MAC only
You can continue to use
Synchronizing over a network
Synchronizing by dialing in to a network
Click TCP/IP Settings to
Prepare your handheld for
Use Network Preferences
What information is synchronized?, skip
Synchronizing by connecting to a computer on the network
Tip
Done Zire 72 Handheld
Customizing your synchronization settings
Tip
Setting synchronization options
Choosing whether application information is updated
Conduit
Select the application you want to customize
Tip
MAC only
Tip
Done Zire 72 Handheld
Synchronizing with an external file
100
Expanding Your Handheld
Benefits of expansion cards
What type of expansion cards can I use?
How can expansion cards help me?
Inserting an expansion card
Removing an expansion card
Opening an application on an expansion card
Opening files on an expansion card
Viewing card information
Renaming a card
Copying applications to an expansion card
Removing all information from a card
Users by exchanging cards or beaming items between handhelds
Managing Your Contacts
Benefits of Contacts
Adding a contact
Synchronizing
Copy the information into other contacts
Optional Add a photo
Optional Add a
Entering additional contact information
Duplicate contact
Selecting contact field types
Can duplicate contact information if you need to
Defining custom fields
Selecting a contact as your business card
Copying contact information into multiple contacts
Locating a contact on your list
Deleting a contact
Refer to them later by importing them
Customizing the Contacts list
124
Using Quick Connect
Making connections from Contacts
126
Customizing Quick Connect settings
Using Tap-to-Connect
Make a connection with Tap-to-Connect
Working with Contacts on your computer
Mail
Managing Your Calendar
Benefits of Calendar
Scheduling events
Scheduling an appointment
You can color-code your
Also mark events as
Scheduling an event without a start time
Appointment? Schedule an event without a start time
136
Scheduling a repeating event-standard interval
Scheduling a repeating event-unusual interval
Scheduling a repeating event-unusual interval
139
Scheduling an event that is longer than a day
Entering a location or a note for an event
Optional Enter the location
Selecting your color-codes
Color-coding your schedule
Select OK
Managing Your Calendar
Select the color-code for the category
Assigning a color-code to an event
You can customize your alarm settings
Setting an alarm
If you set your alarms
Rescheduling an event
If you’re changing a repeating
Deleting events
Deleting a specific event
150
Deleting all your old events
Checking your schedule
Viewing your appointments and tasks together
Do one of the following to view your schedule
Viewing your daily schedule
Do any of the following to view your daily schedule
Viewing your weekly schedule
Tap the Week View icon
Viewing your monthly schedule
Viewing a yearly calendar
Customizing your calendar
Finding events that overlap
Customizing display options for your calendar
Different Color Theme to
Untimed Events Show events
Setting alarm and time options
Set any of the following alarm settings
Working with Calendar on your computer
Beaming events to other Palm OS handheld users
Managing Your Tasks
Benefits of Tasks
Creating a task
Graffiti 2 characters in the input area
You can organize your
Mark tasks as private to
Setting an alarm
You can customize the alarm sound for your
Scheduling a repeating task-standard interval
Scheduling a repeating task-unusual interval
Tap the task description,
Scheduling a repeating task-unusual interval
173
Organizing your tasks
Options menu and select
Marking a task complete
Open the Options menu
Deleting tasks
Deleting a specific task
Deleting all your completed tasks
Customizing your Tasks list
Customizing display options for your calendar
Change any of the following settings, and then select OK
Working with Tasks on your computer
Sending tasks as attachments to e-mail messages
Writing Memos
Benefits of Memos
Creating a memo
Use Phone Lookup to
Viewing and editing a memo
You can change the size of the text in Memos to
Moving memos in your memos list
Deleting a memo
Working with Memos on your computer
Lookup
Writing Notes in Note Pad
Benefits of Note Pad
Open the Edit menu
Creating a note
Marking them as private
Choosing the pen and paper background colors
Select the pen and paper colors
To use a note as a reminder, set an alarm for that note
By opening the Options
Open the menus
Viewing and editing a note
Deleting a note
Record menu and selecting Delete Note
Working with Note Pad on your computer
Beaming notes to other Palm OS handheld users
Performing Calculations
Benefits of Calculator
Calculator buttons
Viewing recent calculations
Information Zire 72 Handheld
Managing Your Expenses
Benefits of Expense
Adding an expense
You can send your
Symbol
Expense information to a Spreadsheet on your
Choosing currency options
Customizing the currency pick list
Presetting the currency symbol
Creating a currency symbol
Create the custom symbol
Deleting expenses
Deleting an individual expense
Deleting an entire category of expenses
Customizing the expense list
You can change the appearance of the expense list
Working with Expense on your computer
Adding contacts to the attendees list with Lookup
Recording Voice Memos
Benefits of Voice Memo
Creating a voice memo
Creating a quick voice memo using the application button
Onscreen control
Creating a longer voice memo using the pause control
Them into categories
Optional Tap on the title
Listening to a voice memo
Optional Set the volume level
Setting an alarm for a voice memo
223
Saving a voice memo to an expansion card
Saving a specific memo to an expansion card
Automatically storing all voice memos on an expansion card
Keeping voice memos private by turning on security options
Benefits of your handheld’s media features
Taking and Viewing Photos and Videos
Supported file types
Capturing a photo
Drawing tool to
Save the photo
Photo review
Delete the photo
Recording a video
232
Video review
Delete the video Select Trash Done Zire 72 Handheld
Adjusting the camera settings
Optional Adjust advanced camera settings
Viewing photos or videos
Viewing a photo or video in Thumbnail view
237
Viewing a photo or video in List view
Viewing a slide show
View a slide show
Rotating a photo
Zooming in and out of photos
Zoom in Select the magnify
Viewing and editing photo or video details
View photo or video details
Organizing photos and videos
Organizing photos and videos in albums
Select to add Select + to remove
Moving a photo or video within and between albums
Birthday party in the sequence you want
Sorting photos and videos in List view
Sorting albums
Personalizing a photo
Use the drawing tool to add a personal touch to a photo
Select one of the following to save
Copying a photo
Deleting a photo or video
Sharing photos and videos
Working with palmOne Media on your computer
Beaming photos and videos to other Palm OS handheld users
Listening to Music
Benefits RealOne Mobile Player
Transferring MP3 files to an expansion card
Insert an expansion card into your handheld
Minutes
261
Transferring music from a CD to an expansion card
Save Tracks
Press the Music application button
Add Clips
Power Preferences
Playing music on your handheld
Managing playlists
Creating a playlist
Up arrow Down arrow
Playing songs from a playlist
Editing a playlist
Tap Edit and do any of the following
Deleting a playlist
Viewing song info
Working with RealOne Player on your computer
Cards
Connecting Wirelessly to Other Devices
Benefits of your handheld’s Bluetooth technology
What can I do with the built-in Bluetooth technology?
What types of connections can I make?
What is device discovery?
Entering basic Bluetooth settings
Setting up a phone connection
Select phone Select if your phone does not appear
Select OK Select Done to finish phone connection setup
283
284
Accessing e-mail and the web wirelessly
Open the e-mail application or the web browser
286
Setting up a connection to your desktop computer
Synchronize wirelessly
288
Setting up a connection for wireless synchronization
To synchronize with your
Setting up a connection to a network
292
Creating trusted pairs
294
Setting advanced Bluetooth features
Storing recently found device names
Allowing your handheld to wake up when it is turned off
Bluetooth technology
Sending and Receiving E-mail Messages
Benefits of the VersaMail application
Upgrading an existing e-mail account
With your computer . Select
About e-mail accounts
Using an e-mail provider
Account and connection types
Using a corporate e-mail account
VPNs
Setting basic account options
Creating an account
Mail provider uses to
Configure this account on your computer before
You can send or get e-mail messages
Finish setup Select Done to
Setting advanced mail options
308
Set outgoing mail options
Messages
Testing your new account
Managing e-mail accounts
Editing an e-mail account
Deleting an e-mail account
Synchronize your handheld with your
Selecting a different service for an e-mail account
315
Adding Esmtp to an account
Menus
Check with your system
Getting and reading e-mail
Switching among e-mail accounts
Automatically check for and download new
Tap the folders pick list, and then
Must synchronize your handheld with your
Getting e-mail messages
You can change the maximum size for
Wireless Imap folder synchronization, you can
Set the default connection type for this account
Get unread e-mail only
Download attachments
Auto get mail with notification
Scheduling auto get mail
An e-mail account to
Auto get notifications
Setting notification options
Handheld’s indicator light
Viewing and using the Reminders screen
Auto get mail retries
Resource issues with auto get mail
Inbox icons in the VersaMail application
Reading e-mail messages
Selecting whether to receive messages as Html or plain text
Open VersaMail Preferences
Customizing the font of messages you are reading
Sending an e-mail message
Automatically try
Optional Attach one or more files to send with your message
Entering an address directly in the To field
Entering an address using Contacts
Entering an address using Smart Addressing
Attaching a personal signature
Send retry
Configured the security preferences on your
Send retry notifications
Modifying messages in the Outbox
Outbox icons in the VersaMail applications
Working with e-mail folders
Viewing another folder
Customizing the appearance of the message list
Drag the column divider to Change the width Column
Moving messages between folders
You can move one or more e-mail messages between folders
345
Creating and editing mail folders
347
Forwarding an e-mail message
Working with e-mail messages
You can cut, copy,
Replying to an e-mail message
Replying to a message that you are reading
Replying to an e-mail message from the message list
351
Working with URLs
Deleting a message
Deleting old messages
Delete Msgs on Server
Trash
To automatically empty the trash
Emptying the trash
Open the menus
Setting the trash to be emptied automatically
Marking messages as read or unread
Single message Select Mark
To mark the messages as read or
Unread on your handheld only
Downloading an attachment to your handheld
Working with attachments
Expansion card
Working with a downloaded attachment
Tap the red paper clip icon
362
Downloading large attachments
No Done button appears Go to the Home
Saving attachments to an expansion card
Attaching files from a handheld application
Download the attachment
PRC PDB
Attach the file
Attaching files from an expansion card
Attaching photos and videos
Forwarding an attachment
Setting up an account
Enabling synchronization on your computer
Synchronization
Accounts are included only the next time you synchronize
Setting synchronization options for your e-mail account
You can set advanced synchronization options
Select your mail client synchronization options
Setting mail client synchronization options
377
Click Internet Options
Setting advanced e-mail synchronization options
380
You can synchronize your
382
Account information screens
VersaMail conduit shortcuts
385
386
Synchronizing an account
Excluding one or more accounts during synchronization
Synchronizing multiple accounts
Advanced VersaMail application features
Using SSL with the conduit
389
390
Adding or updating a contact directly from a message
Creating and using filters
Tap OK. The filter appears in the Filters list
Turning filters on and off
Turn filters on or off
Editing or deleting a filter
Managing settings for incoming and outgoing mail
Select a service for this
Manage address and server settings
400
401
VersaMail conduit
403
404
405
Adding Apop to an account
Setting advanced account preferences
Transactions in a short amount of time
Changing e-mail header details
Backing up mail databases
By default, your handheld is set to back up mail databases
Synchronizing Imap mail folders wirelessly
Prerequisites for wireless Imap folder synchronization
Turning Imap folder synchronization on or off
Using Secure Socket Layer SSL
Working with root folders
Getting
Connecting
Around Entering Info
Sending and Receiving Text and Multimedia Messages
Benefits of Messages
Creating and sending a text message
Creating and sending messages
Emoticon a
Menus, select
Creating and sending a multimedia message
Enter directly Enter in a number on the To line
Optional Use a template
Optional Create an
Color wheel Choose
Optional Add a sound
Optional Add text to
Requesting a receipt for sent text messages
Setting delivery options for a multimedia messages
Set the delivery options
Adding a signature to a message
Viewing a text message
Responding to a text message
Replying to a text message
Tap to add an emoticon to your message
Forwarding a message
Multimedia message. Open the menus, select
433
Saving a phone number to Contacts
Create the new contact
Setting options for text and multimedia messages
Changing the List view and display
Set your list view preferences
Setting how messages are deleted
Setting how your receive text messages
Leave Messages on
Changing your service account settings
Keeping messages private by turning on security options
Browsing the Web
Benefits of Web Pro
Accessing a web
Accessing a web page using the action bar
Accessing a web page using the address field
Using a password to access a web
Finding information on a web
Following a link
Quickly jumping to a
Returning to your home page or a page you recently visited
Changing how you view a
You can change your font
Select from one of the following views
Optional If the web
Bookmarking your favorite pages
Adding a bookmark
Viewing a bookmarked
Editing information about a bookmark
Disconnecting from and connecting to the Internet
Disconnecting from the Internet
Connecting to the Internet
Downloading files and pages
Downloading a file
Saving a web
Viewing a saved
Viewing a saved file on an expansion card
Sending e-mail using VersaMail
Communicating with other users
Sending a web address via VersaMail
Sending e-mail via an Internet e-mail account
Returning to a web page you recently visited
You can change the size and content of the cache
Changing your home and start pages
Changing your Home
467
Changing your start
469
Setting advanced browser options
Changing how images are downloaded
471
472
Changing link colors
Allowing web sites to remember personal information
Setting preferences for storing web pages
Clear Cache Tap to clear the cache immediately
Setting preferences for connecting to the Internet
478
Setting preferences for using a proxy server
480
Handheld to browse wirelessly
Dialing Phone Numbers from Your Handheld
Dialing a number Using speed dial
Benefits of Dialer
Dialing a number
Entering a number
Redialing the most recently used number
Dialing a number from the Call History List
Using speed dial
Adding a speed dial entry
Dialing a number using speed dial
Editing a speed-dial entry
489
Sharing Information
Benefits of sharing
Using the Send command
As part of a text or multimedia message
Most applications, the leftmost menu is named Record
Sending a category
Sending an application
Next to the application size
Using the Send command with the VersaMail application
Using the Send command with Messages
Beaming
Beaming information from within an application
Leftmost menu is most applications is named Record
Beaming a category
Beaming an application
500
Other ways of sharing information
Expansion
Keeping Your Information Private
Benefits of privacy
Choosing a security level
Marking information as private
Setting the level of privacy
Hiding or masking private entries
Using a password
Viewing an entry that is masked
Creating a password
Quick Unlock
Changing a password
510
Deleting a password
Deleting a forgotten password
Optional Create a new password
Locking your handheld
Locking your handheld automatically
Never Always leave your handheld unlocked
Locking your handheld manually
Using Quick Unlock
Creating a Quick Unlock combination
518
Deleting your Quick Unlock combination
Encrypting your information
521
Limiting the number of password attempts
Incorrect Quick Unlock
Options Intrusion Protection box
524
525
Using Categories to Organize Information
Benefits of categories
Adding a category
That application
Renaming a category
Deleting a category
Placing an entry into a category
Placing information into a category
All other applications Tap Details Zire 72 Handheld
If necessary, select OK If necessary, select Done
Placing an application into a category
Viewing information by category
Photos
Videos Sharing
Installing and Removing Applications
Benefits of installing applications
Checking space and version numbers
537
Installing the additional software from the CD
539
Installing other applications and files
Installing applications and files on a Windows computer
Using the Palm Quick Install icon
Using the Palm Quick Install window
Installing applications and files on a Mac computer
Using the Send To Handheld droplet
Using commands in the HotSync menu
Install the files on your handheld
Removing an application from your handheld
Removing Palm Desktop software from your computer
548
549
Setting up
Managing Clock Settings
Benefits of World Clock
Checking the current date and time
Setting the primary location
Primary location
Setting the date and time for the primary location
Hour Minute
Choosing secondary locations for other time zones
Adding new locations
Modifying the locations list
List, use Graffiti
Optional Tap each setting you want to change
Deleting a location
Setting the alarm clock
Hours. Set alarms outside of this timeframe
Responding to the alarm clock
Changing the clock display
Setting an alarm outside of the next 24 hours
Customizing Your Handheld
Benefits of customizing
Customizing the Home screen
Select a photo for the background
Making the screen easier to read
Changing the screen fonts
Open the Select Font dialog box
Adjusting the brightness
Changing screen colors
Giving your favorite applications a button or icon
572
Selecting a location
Setting the date and time
Clock
Select the location
Resetting the date and time
Hour clock format, you won’t
Selecting formats for dates, times, and numbers
Go to Date & Time Preferences or to World Clock
Customizing the way you enter information
Choosing the input area
Using the full-screen writing area
Customizing Graffiti 2 strokes
Setting up ShortCuts
Graffiti 2 ShortCuts
583
Changing ShortCuts
After you create a ShortCut, you can modify it at any time
Correcting problems with tapping
Selecting sound settings
Options menu, and then
Entering your owner information
Keeping Your Information
Conserving battery power
Preventing your handheld from turning on by accident
Selecting power-saving settings
590
Connecting your handheld to other devices
Changing the preset connection settings
592
Creating your own connection settings
Connecting Wirelessly to Other Devices
595
Connecting your handheld to a mobile phone
Need to install the phone settings for your phone
Customizing network settings
Setting up a service profile
Open the Service menu
Tap Done
Connecting to your service
Options menu
Adding details to a service profile
602
Deleting a service profile
Creating login scripts
605
606
Adding plug-in applications
608
Click the link below to learn about these related topics
Keep the battery charged
Maintaining Your Handheld
Handheld do’s and don’ts
Handheld do’s
Doing a soft reset
Resetting your handheld
Handheld don’ts
Reset button
Doing a hard reset
Restoring your information after a hard reset
615
Support/intl
Setup
Nothing happens when I insert the CD
Cannot install Palm Desktop software
Common Questions
Common Questions
Want to see how much battery life I have left
’m not sure when I need to recharge my handheld
My battery is drained
My battery drains too quickly
Don’t see anything on my handheld’s screen
My handheld is frozen
Synchronize
Get a warning message telling me my handheld memory is full
My handheld keeps turning itself off
My handheld is not making any sounds
Current date and time are incorrect
When I tap the Menu icon, nothing happens
Moving around
Entering information
Can’t find the icon I want on the Home screen
Can’t get my handheld to recognize my handwriting
Don’t know how to save the info I entered in an application
Info I entered does not appear in an application
Synchronizing
Can’t synchronize my handheld with my computer
Perform a soft reset
Can’t synchronize my handheld with Microsoft Outlook
One or more of my applications does not synchronize
My files didn’t install during synchronization
Can’t open the HotSync Manager
Can’t add more files to the palmOne Quick Install list
Can’t synchronize using the IR port
Do not see an infrared option when I open HotSync Manager
Calendar
Want to synchronize my computer with more than one handheld
Memos
’m having problems listing memos the way I want to see them
Created an event, but it doesn’t appear in the Week View
RealOne
’m having problems listing notes the way I want to see them
Would like better-quality sound during playback
Tasks
Voice Memo
Connecting wirelessly
My handheld cannot connect to my mobile phone
Am having problems accessing my account
My phone connection drops before I finish using it
VersaMail
Am having problems sending and receiving e-mail
My auto get mail is not working
Esmtp
Forgot the password, and my handheld is locked
Forgot the password, and my handheld is not locked
Privacy
Sharing
Can’t beam information to another handheld or other device
Problems with incompatible applications
Cannot send data to another Bluetooth device
Finding a third-party application that is causing a problem
642
Getting Help
Self-help resources
Technical support
Product Regulatory Information
FCC Statement
Canadian ICES-003 Statement
Battery Warning
Static Electricity, ESD, and your palmOne handheld
Conditions that enhance ESD occurrences
Symbols
See also contacts addressing
652
653
See also photos
655
656
657
See also calendar
659
See also changing
661
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663
664
See also help
666
667
668
669
See also notes
671
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See also lists Picture box 114 pictures See photos
674
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See also clock
680
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application button.
Continued