Palm Zire 72 manual Can’t open the HotSync Manager, My files didn’t install during synchronization

CHAPTER 29 Common Questions

WINDOWS ONLY

Click the HotSync Manager icon in the lower-right corner of your screen, and then select Custom. Check that the application is set to synchronize the files. If it is not, select the application, click Change, and then choose Synchronize the files. Click the Set as default check box to use this setting each time you synchronize. Otherwise, it applies during the next synchronization only.

MAC ONLY

Double-click the HotSync Manager icon in the palmOne folder. From the HotSync menu, select Conduit Settings. Select your username from the User pop-up menu, and be sure that the application is set to synchronize.

I can’t open the HotSync Manager.

Make a backup copy of your Palm Desktop data by opening the palmOne (Windows) or Palm (Mac) folder on your computer, selecting the folder with your username, copying the folder to another location, and then renaming the folder. Then reinstall Palm Desktop software.

When I synchronize, I receive the 8009 error message: An application has failed to respond to a HotSync notification.

WINDOWS ONLY

The 8009 error indicates that the Windows registry is corrupt. You need to rebuild the HotSync Manager registry entries. For information on rebuilding the registry entries, go to www.palmOne.com/support/intl and search the palmOne Knowledge Library for “error 8009.”

My files didn’t install during synchronization.

•If files do not install after you synchronize, the file type was not recognized. On your handheld, open the application associated with those files. Then synchronize again. If the files remain in the palmOne™ Quick Install list, they are not associated with an application on your handheld and cannot be installed.

Zire™ 72 Handheld 627