9. Help

9.1Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following communication messages will be printed on the sending and journal reports (page 41).

COMMUNICATION ERROR (Code: 40-42, 46-72, FF)

LA transmission or reception error occurred. Try again or check with the other party.

COMMUNICATION ERROR (Code: 43, 44)

LA line problem occurred. Connect the

telephone line cord to a different jack and try again.

LAn overseas transmission error occurred. Try using the overseas mode (feature #23 on page 61).

DOCUMENT JAMMED

LThe document is jammed. Remove the jammed document (page 76).

ERROR-NOT YOUR UNIT (Code: 54, 59, 70)

LA transmission or reception error occurred because of a problem with the other party’s fax machine. Check with the other party.

MEMORY FULL

LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 14) or clear the jammed paper (page 74).

NO DOCUMENT

LThe document was not fed into the unit properly. Re-insert it and try again.

OTHER FAX NOT RESPONDING

LThe other party’s fax machine is busy or has run out of recording paper. Try again.

LThe document was not fed properly. Re- insert the document and try again.

LThe other party’s fax machine rang too many times. Send the fax manually (page 40).

LThe other party’s machine is not a fax machine. Check with the other party.

LThe number you dialed is not in service.

9.2Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

9.2.1 Base unit

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CALL SERVICE

LThere is something wrong with the unit. Contact our service personnel.

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CHECK DOCUMENT

LThe document was not fed into the unit properly. Re-insert the document. If misfeeding occurs frequently, clean the document feeder rollers (page 77) and try

again.

LAttempted to send a document longer than 600 mm (235/8"). Press {STOP} to remove the document. Divide the document into two

or more sheets, and try again.

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CHECK MEMORY

LThe base unit memory (telephone numbers, parameters, etc.) has been erased. Re-

program.

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CHECK PAPER

LThe unit has run out of recording paper. Install paper and press {START} to clear the message.

LThe recording paper was not fed into the unit properly (page 75). Reinstall paper (page 14) and press {START} to clear the message.

LThe recording paper has jammed near the

recording paper entrance. Clear the jammed paper (page 75) and press {START} to clear the message.

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COVER OPEN

PRESSED THE STOP KEY

L{STOP}was pressed and fax communication was canceled.

OK

LFax communication was successful.

b

CHECK FILM

LThe covers are open. Close them.

For Fax Advantage assistance, call 1-800-435-7329.

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Panasonic KX-FPG377, KX-FPG376 manual Error messages Reports, Error messages Display