9. Help
9.1Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following communication messages will be printed on the sending and journal reports (page 41).
COMMUNICATION ERROR (Code:
LA transmission or reception error occurred. Try again or check with the other party.
COMMUNICATION ERROR (Code: 43, 44)
LA line problem occurred. Connect the
telephone line cord to a different jack and try again.
LAn overseas transmission error occurred. Try using the overseas mode (feature #23 on page 61).
DOCUMENT JAMMED
LThe document is jammed. Remove the jammed document (page 76).
ERROR-NOT YOUR UNIT (Code: 54, 59, 70)
LA transmission or reception error occurred because of a problem with the other party’s fax machine. Check with the other party.
MEMORY FULL
LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 14) or clear the jammed paper (page 74).
NO DOCUMENT
LThe document was not fed into the unit properly.
OTHER FAX NOT RESPONDING
LThe other party’s fax machine is busy or has run out of recording paper. Try again.
LThe document was not fed properly. Re- insert the document and try again.
LThe other party’s fax machine rang too many times. Send the fax manually (page 40).
LThe other party’s machine is not a fax machine. Check with the other party.
LThe number you dialed is not in service.
9.2Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
9.2.1 Base unit
CALL SERVICE
LThere is something wrong with the unit. Contact our service personnel.
CHECK DOCUMENT
LThe document was not fed into the unit properly.
again.
LAttempted to send a document longer than 600 mm (235/8"). Press {STOP} to remove the document. Divide the document into two
or more sheets, and try again.
CHECK MEMORY
LThe base unit memory (telephone numbers, parameters, etc.) has been erased. Re-
program.
CHECK PAPER
LThe unit has run out of recording paper. Install paper and press {START} to clear the message.
LThe recording paper was not fed into the unit properly (page 75). Reinstall paper (page 14) and press {START} to clear the message.
LThe recording paper has jammed near the
recording paper entrance. Clear the jammed paper (page 75) and press {START} to clear the message.
COVER OPEN
PRESSED THE STOP KEY
L{STOP}was pressed and fax communication was canceled.
OK
LFax communication was successful.
b
CHECK FILM
LThe covers are open. Close them.
For Fax Advantage assistance, call | 67 |