Customer Services directory | Panasonic KX-FPG377, KX-FPG376

11. General Information

11.5 Customer Services directory

To obtain service or technical assistance during the warranty period, please contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm EST. To obtain support or service after the warranty has expired, please contact: 1-900-555-PANA (1-900-555-7262) for support on a fee basis.

For hearing or speech impaired TTY users, TTY: 1-866-741-6422

Web Site: www.panasonic.com

(for customers in the USA or Puerto Rico ONLY)

You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site.

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910

Page 91

Image 91

Panasonic KX-FPG377, KX-FPG376 manual Customer Services directory

Contents

This model is designed to be used only in the U.S.A KX-FPG376 KX-FPG377 Open How to use the operating instructions Buttons Listed in alphabetical order Location of controlsBase unit Handset Things you should keep a record Never install telephone wiring during a lightning storm Important safety instructions Battery For best performance Battery chargeOperating distance and noise Directory Listening to recorded mailbox Direct commands for programmingWhen a function does not work, check 10.1 OpenLCR service for the Caller IQ Quick start sheet Included accessoriesPart number*1 Quantity Specifications Power cord Overview Accessory informationTelephone Description of base unit buttons Description of handset buttons Ink film Installing the ink film Turn Tight Replacing the ink filmInk film is not wrapped around the blue core Recording paper Paper trayTo use A4 size paper CorrectIncorrect Battery replacement To connect an optional headset to the handset Belt clipHeadset optional To attach the belt clip To remove the belt clip Connections Using surge protectorsLineprotectorsurge Battery charge Stop Menu Selecting the way to use your fax machinePress SET SET How to setup How to receive callsCase 1 TAM/FAX Telephone Answering Machine/Fax Your situation SET How to setup FAX/START AB Menu Case 3 TEL onlySET Digital SP-PHONE Preparation Case 4 FAX only How to receive faxes Speaker volume Adjusting handset volumeRinger volume Handset receiver volume Fax voice guidance volume Adjusting base unit volumeAnswering machine volume Date and time Flash Your logo Your fax number SP-PHONE Holdclear Using the handsetMaking phone calls Function Talk Answering phone calls Using the base unitAB REDIAL/PAUSE Digital SP-PHONE Paging the base unit from the handset IntercomPaging the handset from the base unit LOCATOR/INTERCOM to page the handset Transferring a callFrom the handset to the base unit From the base unit to the handset Enter the correct character/number You can also send faxes using the navigator directorySpace # $ To change capital or lower-case Letter Delete button Another method to erase a stored item Making a phone call using the navigator directoryEditing a stored item Erasing a stored item How Caller ID is displayed Caller ID service Press v or e. Example Viewing and calling back using caller informationTo edit a telephone number Caller ID Using the base unitFAX/START Digital SP-PHONE Into the handset Erasing caller informationStoring caller information into the navigator directory Erasing all caller information Stop Help AB REDIAL/PAUSE FAX/START Digital SP-PHONE SET Sending a fax manually Documents you can send Adding a new item into the broadcast memory Sending a fax using the navigator directoryBroadcast transmission Programming items into the broadcast memory To send the same document to a one-time group of items To cancel broadcast transmissionErasing a stored item from the broadcast memory Sending the same document to pre-programmed parties Stop FAX/START Digital SP-PHONE Activating TEL modeReceiving a fax manually-AUTO Answer OFF Off Receiving a fax automatically-AUTO Answer on Activating TAM/FAX mode Telephone Answering Machine/Fax mode How to receive faxes Activating FAX only modeHow to receive calls Changing the ring setting in TAM/FAX mode Ring pattern Settings Distinctive Ring service from your phone companyUsing two or more phone numbers on a single telephone line Activating the Distinctive Ring feature Programming the ring pattern assigned for fax Making a copy More copying featuresStart SET 86% Setting Recording Original Paper size Document Size 100%Default 92% Erase Record Stop Recording your greeting messageLeaving a message for others or yourself Erasing your recorded greeting message Erase Stop Slow Listening to recorded messagesErasing recorded messages Flash/Light Listening to recorded messages Remote operation with the handsetPlayback Summary of remote operation Remote operations using the remote commandsButtons Remote commands Operating from a remote location Other remote operations To use a mailbox When a caller callsAllowing callers to leave private messages mailbox Recording your mailbox greeting messages To erase all messages in a mailbox Listening to recorded mailbox messages using the base unitListening to recorded mailbox messages using the handset To record a memo message into a mailbox To listen to messages in another memory after playback How this feature worksTransferring recorded messages to another telephone Recording your transfer greeting message Pager call Unit will repeat your message Press MenuTo check the transfer greeting message To erase your transfer greeting message Programming Basic featuresProgramming basic features Programming advanced features Advanced features Code #36 Receiving oversized documents Code #26 Setting the Caller ID list to print automaticallyCode #31 Activating the Distinctive Ring feature Code #34 Setting the quick scan Code #46 Setting friendly reception Code #42 Setting the message alertCode #43 Setting the recording time alert Code #44 Setting the memory reception alert Program code and direct command button Direct commands for programming features #01 Date and time #13 Dialing mode#23 Overseas mode #25 Delayed transmission #80 Reset advanced features #51 Mailbox 1 password#52 Mailbox 2 password #76 Connecting tone Error messages Display Error messages Reports Recording paper jam occurred. Clear the jammed paper Out the documentRemaining film is low. Prepare a new film Generate an intense magnetic field Initial settings When a function does not work, check hereGeneral Cordless handset Fax receiving Fax sending Copying Messages in the mailbox do not play back If a power failure occursAnswering machine Cannot listen to messages from a remote location Recording paper jams When the recording paper has jammed in the unitOpen the back cover Start When the recording paper was not fed into the unit properly Document jams sending Do not use paper products, such as paper towels or tissues Document feeder cleaning Thermal head cleaning Caller IQ OFF OpenLCR service for the Caller IQ featureTo turn the Caller IQ on / OFF Openlcr Downloading information Updating the rate table downloading the rate table Press For assistance, please call openLCR 1-866-openLCR Printing information Base unitViewing information Handset Press Press SET to start printing Reference lists and reports Base unit only Technical data about this product Frequency Paper specifications FCC and Other Information FCC RF Exposure Warning Laser Facsimile Limited WarrantyFAX categories Parts Labor Thermal Transfer Facsimile For In Limited Warranty product service Customer Services directory #77 Auto Answer Index Index Panasonic FAX Advantage Program No Extra Cost