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Panasonic KX-FPG377, KX-FPG376 manual Customer Services directory, General Information

Models: KX-FPG376

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11. General Information

11.5 Customer Services directory

To obtain service or technical assistance during the warranty period, please contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm EST. To obtain support or service after the warranty has expired, please contact: 1-900-555-PANA (1-900-555-7262) for support on a fee basis.

For hearing or speech impaired TTY users, TTY: 1-866-741-6422

Web Site: www.panasonic.com

(for customers in the USA or Puerto Rico ONLY)

You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site.

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910

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Panasonic KX-FPG377, KX-FPG376 manual Customer Services directory, General Information

Contents

Operating Instructions Model No Model NoThis model is designed to be used only in the U.S.A KX-FPG376 KX-FPG377OPEN How to use the operating instructionsA B C D E F G H I J K L M N O P Q R S T Location of controlsBase unit HandsetAttach your sales receipt here Things you should keep a record ofOTHER INFORMATION Important safety instructionsSafety Instructions INSTALLATIONBattery Safety InstructionsFor Best Performance Battery chargeFor best performance Operating distance and noise2. Preparation InstallationTable of Contents 1. Introduction and11.General Information 8. Programmable Features10.Caller IQ Feature 9. Help1. Introduction and Installation 1.1 Included accessories1. Introduction and Installation 1.2 Accessory information1.3 Overview 1.3.1 Base unit1.3.2 Handset 1.4 Description of base unit buttons1. Introduction and Installation 1. Introduction and Installation 1.5 Description of handset buttons1.6 Ink film 1.6.1 Installing the ink film1. Introduction and Installation Incorrect 1.6.2 Replacing the ink film1. Introduction and Installation CorrectCorrect 1.7 Paper tray1.8 Recording paper 1. Introduction and Installation1. Introduction and Installation 1.9 Battery replacementCorrectIncorrect To attach the belt clip To remove the belt clip 1.10 Belt clip1.11 Headset optional 1. Introduction and Installation2. Preparation 2.1 Connections2. Preparation 2.2 Battery chargeSTOP 2.3 Selecting the way to use your fax machine2. Preparation STOP MENU2.4.1 Your situation 2.4.2 How to setup2.4.3 How to receive calls 2.4 Case 1 TAM/FAX Telephone Answering Machine/Fax2.5.1 Your situation 2.5.2 How to setup2.5.3 How to receive calls 2.5 Case 2 Distinctive Ring 1 phone line with 2 or more phone numbers2.6.1 Your situation 2.6.2 How to setup2.6.3 How to receive calls 2.6 Case 3 TEL ONLYFor Fax Advantage assistance, call 2. Preparation2.7.1 Your situation 2.7.2 How to setup2.7.3 How to receive faxes 2.7 Case 4 FAX ONLY2.9.3 Speaker volume 2.9 Adjusting handset volume2.9.1 Ringer volume 2.9.2 Handset receiver volume2.10.3 Fax voice guidance volume 2.10 Adjusting base unit volume2.10.1 Ringer volume 2.10.2 Speaker volume2. Preparation 2.11 Date and timeIf you have subscribed to a Caller ID service If you have registered with openLCR service2. Preparation 2.12 Your logoSET AB FLASH Press *234#5678 2.13 Your fax number2. Preparation SET FLASH3.1 Making phone calls 3.1.1 Using the handset3. Telephone 3. Telephone 3.1.2 Using the base unit3.2.1 Using the handset 3.2 Answering phone calls3.3.2 Paging the handset from the base unit 3.2.2 Using the base unit3.3 Intercom 3.3.1 Paging the base unit from the handset3.4.1 From the handset to the base unit 3.4 Transferring a call3.4.2 From the base unit to the handset 3. Telephone 3.5.2 Using the base unit3.7.1 Using the handset 3.8 Making a phone call using the navigator directory3.6.1 Using the handset 3.6.2 Using the base unit3. Telephone 3.9 Caller ID service3.8.2 Using the base unit 3.9.1 How Caller ID is displayed3.10.1 Using the handset 3.10 Viewing and calling back using caller information3. Telephone 3. Telephone 3.10.2 Using the base unit3.12.1 Into the handset 3.11 Erasing caller information3.12 Storing caller information into the navigator directory 3.11.1 Erasing all caller information4. Fax 4.1 Sending a fax manuallySending a fax with the voice guide 4.2 Documents you can sendDocument weight 4. Fax4.4.2 Adding a new item into the broadcast memory 4.3 Sending a fax using the navigator directory4.4 Broadcast transmission 4.4.1 Programming items into the broadcast memory4. Fax 4.4.3 Erasing a stored item from the broadcast memory4.4.4 Sending the same document to pre-programmed parties To cancel broadcast transmission4.5.1 Activating TEL mode 4.5 Receiving a fax manually-AUTO ANSWER OFF4. Fax 4.6.1 Activating TAM/FAX mode Telephone Answering Machine/Fax mode 4.6 Receiving a fax automatically-AUTO ANSWER ON4. Fax How to receive faxes 4.6.2 Activating FAX ONLY modeHow to receive calls Changing the ring setting in TAM/FAX mode5.2.1 Activating the Distinctive Ring feature 5.1 Distinctive Ring service from your phone company5.2 Using two or more phone numbers on a single telephone line 5.3 Using three or more phone numbers on a single telephone line5. Distinctive Ring 5.4 Programming the ring pattern assigned for fax6.1 Making a copy 6.1.1 More copying features6. Copy 6. Copy Setting7. Answering Machine 7.1 Recording your greeting message7.2 Leaving a message for others or yourself 7.1.1 Erasing your recorded greeting message7. Answering Machine 7.3 Listening to recorded messages7.3.1 Erasing recorded messages Flash/LightVoice guide “No new messages.” 7.4 Remote operation with the handset7.4.1 Listening to recorded messages 7. Answering Machine7. Answering Machine 7.5.2 Remote operations using the remote commands7.5 Operating from a remote location 7.5.1 Summary of remote operation“All messages have been erased.” 7.5.3 Other remote operations7. Answering Machine Voice guide “The message has been erased.”7.6.1 To use a mailbox 7.6.2 When a caller calls7.6 Allowing callers to leave private messages mailbox 7.7 Recording your mailbox greeting messages3 Press PLAY MESSAGES 7.8 Listening to recorded mailbox messages using the base unit7.9 Listening to recorded mailbox messages using the handset 7. Answering Machine7.11.2 Recording your transfer greeting message 7.11.1 How this feature works7.10 Listening to recorded mailbox messages from a remote location 7.11 Transferring recorded messages to another telephonePager call 7. Answering MachineTo check the transfer greeting message To erase your transfer greeting message8. Programmable Features 8.2 Basic features8.1.1 Programming basic features 8.1.2 Programming advanced features8. Programmable Features 8.3 Advanced featuresFAX RING PATTERN RING=B-D ± 8. Programmable FeaturesAUTO CALL. LIST MODE=OFF ± DISTINCTIVE RING MODE=OFF ±Code #42 Setting the message alert 8. Programmable Features8.4.1 Program code and direct command button 8.4 Direct commands for programming features8. Programmable Features #01 Date and time 8. Programmable Features#46 Friendly reception 8. Programmable Features9. Help 9.1 Error messages - Reports9.2 Error messages - Display 9.2.1 Base unit9. Help 9.3.2 General 9.3 When a function does not work, check here9.3.1 Initial settings 9.2.2 Handset9. Help 9.3.3 Cordless handset9.3.5 Fax - receiving 9.3.4 Fax - sending9. Help 9.3.6 Copying A B C9. Help I cannot listen to messages from a remote location 9.3.8 If a power failure occurs9.3.7 Answering machine 9. Help9.4 Recording paper jams 9.4.1 When the recording paper has jammed in the unit9. Help Incorrect 9.4.2 When the recording paper was not fed into the unit properly9. Help Correct9. Help 9.5 Document jams - sendingL Do not use paper products, such as paper towels or tissues 9.6 Document feeder cleaning9. Help 9. Help 9.7 Thermal head cleaning10. Caller IQ Feature 10.1 openLCR service for the Caller IQ feature10.2.1 Using the handset 10.2.2 Using the base unit10.4 Downloading information 10.3.1 Using the handset10.3.2 Using the base unit 10.3 Updating the rate table downloading the rate table10.5 Viewing information Handset 10.4.1 Using the handset10.4.2 Using the base unit 10.6 Printing information Base unit11. General Information 11.1 Reference lists and reports Base unit only11.2.1 Base unit 11.2 Technical data about this product11. General Information 11. General Information 11.2.2 Handset11. General Information 11.3 FCC and Other InformationFCC RF Exposure Warning 11. General InformationCarry-In or Mail-In Service 11.4 Limited WarrantyPanasonic Facsimile Product Limited Warranty Limited Warranty CoverageWhen you ship the product RESPONSIBILITY For In Limited Warranty product service1. Panasonic Continued Services 900 fee based support 2. Panasonic Premier Service Club11. General Information 11.5 Customer Services directory12. Index 12.1 IndexReplacing Intercom J Jams Document 76 Recording paper 12. IndexNO EXTRA COST Panasonic FAX ADVANTAGE PROGRAM6-month limited warranty1 parts, labor, and toll-free help line2 Free replacement3 and repair program