9. Help
9.7 Thermal head cleaning
If smudges or black/white lines appear on a copied/received document, check for dust on the thermal head. Clean the thermal head to remove the dust.
1Disconnect the power cord and the telephone line cord.
2Open the front cover (1) by pulling up the center part (2).
2
1
3Release the back cover by pushing the green button (1) on the right side of the unit.
OR
Release the back cover by pushing in the green lever (2) in the unit.
1
2
4Open the back cover (1). Remove the ink film (2).
1
2
5Clean the thermal head (1) with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly.
Caution:
L To prevent a malfunction due to static electricity, do not use a dry cloth and do not touch the thermal head directly.
1
6Reinstall the ink film and close the covers (see steps 4 to 6 on page 12).
7Connect the power cord and the telephone line cord.
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