T R O U B L E S H O O T I N G

5

 

 

First, make sure the printer is operating properly:

1. Is the printer online and does it have supplies?

2. If the printer is working correctly, test the connection between the printer and the print server by pushing the test button on the back of the printer for less than five seconds.

3. If the test page does not print, try resetting the print server to factory defaults by holding the test button for more than five seconds.

G e n e r a l T r o u b l e s h o o t i n g I n f o r m a t i o n

Use the following information if your print server is not operating properly.

1. Verify that the printer is turned on.

2. Verify the print server is functioning.

When the printer is turned on, the print server runs through a set of power-up diagnostics for a few seconds. If the print server is operating properly, all three LEDs blink momentarily, then indicate the following activity:

LED Indicators

 

Status

 

 

solid

printer is on

Orange

 

blinking

error

 

 

off

printer is off

 

 

 

 

 

 

solid

Ethernet link (wired 10baseT)

Yellow

 

blinking

network activity

 

 

 

 

 

 

off

no Ethernet connection

 

 

solid

Ethernet link (wired 100baseTX)

Green

 

 

 

 

blinking

network activity

 

 

off

no Ethernet connection

Yellow &

 

solid

wireless link

 

blinking

network activity

Green

 

 

off

no wireless connection

 

 

 

 

 

Troubleshooting 5-1

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Paxar 9825 operating instructions N e r a l Troubleshooting I n f o r m a t i o n