Manuals / Pitney Bowes / Computer Equipment / Postal Equipment

Pitney Bowes DM800i Series manual Printhead cover

Models: DM800i Series

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9 • Maintaining and Updating

7.While continuing to press the printhead tab to the left, pull the assembly forward as shown here. This exposes the printhead cover.

Printhead cover

8.Grasp the printhead cover and pull as shown here.

9.Locate the stand-off on top of the printhead shown here.

	Printhead stand-off

9 - 12	SV61162 Rev. D

Image 152

Pitney Bowes DM800i Series manual Printhead cover

Contents

DM800i Series  DM800i Series Mailing SystemPage SV61162 Rev. D Alerting Messages FCC ComplianceFCC Compliance of Modem Page Table of Contents Page Pitney Bowes Contact Information List PB Web SitesOur Help Desk Postage By Phone System Pitney Bowes SuppliesPage Read This First What’s in this Guide Other  Information Read This FirstRequirements Safety RequirementsWhat You Need to Know Read This First Power Stacker DJPS/DMPSIf your stacker has an AC adapter to power the stacker Contents Introducing the DM Series Mailing System Meet the DM800i Series Digitial Mailing SystemEasy-to-Use IntelliLink  Control Center Meet the DM800i Series Digital Series Mailing SystemEnergy Star  Rating Postage Meter DJPS/DMPS Power Stacker Variety of Communications OptionsAbility to Use Other Pitney Bowes Equip- ment Mail Machine InterfaceBusiness Manager Inview AccountingBudget Manager Advertisements and Inscriptions Shape Based RatingQuick Reference Card Set These Parts of the Mailing SystemMailing System Exterior Left Side View of the DM800i Series System DM800i Series System with Optional WOW Module Connectors on the Back of the Mailing System Base Top release jam lever Seal bottle Under the DM800i Series Print Cover Function Keys DM800i Series Digital Mailing System Operating Guide Main Screen Connectors on the Back of the IntelliLink Control Center Analog Phone Line ConnectorMeet the DM800i Series Digital Series Mailing System Mail in a Minute Mail in a Minute Preparing Your Mail Running the Mail Select Key In PostagePrinting Postage Tapes Running Mail Select Mode Navigating HintsApplying Postage Running Mail Feeding Mail or Printing Tape? Determining the Correct Postage ModeChart a Printing on Mail Chart B Postage Tape Mode Chart C Mail Modes with no PostagePreparing Your Mail About Running MailAdding Postage in this guide Tips on Feeding MailAbout Printing Postage Tapes While your mailing system processes the mail, the screen Selecting the Postage Mode and Running the MailMode Selection Reduced Speed Mode Selection Key in Postage WOW Weigh On-The-Way Select WOW Weigh on the WayMode Selection Weigh First Piece Differential Weighing Select Weigh First PieceTo use differential weighing Select Differential WeighingMode Selection Manual Weight Entry Select Manual Weight EntrySelect Attached Scale AutoTape Mode Selection Attached Scale AutoTapeBefore using this weighing option Mode Selection Print Permit Mode Selection Seal Only To select a Print PermitMode Selection Time and Date Stamping Selecting an Account Manually Selecting or Deselecting an AccountSelecting an Account Selecting an Account by Speed Code Deselecting an AccountSelecting an Account by Name Selecting the Class, Carrier, Special Services or Options Selecting ZIP Codes and ZonesSelecting a Country Selecting a Smart Class Selecting the Meter Stamp Options Meter Stamp Options DateMeter Stamp Options Advertisement Meter Stamp OptionsSelect Meter Stamp Options, then select Text Entries Postage Calculation for Confirmation Services Discounts for Confirmation ServicesOverview Sending Your Records to Pitney BowesUsing Confirmation Services Before Printing Postage Adding Services or Making ChangesAdding Confirmation Services After Printing Postage Running Mail Confirmation Services Installation/SetupPress Existing Features Press Confirmation Services Setup Options Select Confirmation ServicesProcessing Electronic Return Receipt Select E-Ret ReceiptEnter the Usps tracking barcode number Using ERR  with a Customer Reference Number Processing ERR with a Customer Reference NumberSelect Certified Select Offline eRR Off-Line Electronic Return Receipt ERRSelect 1stCl Letter To add more postage ClearingBatch the Count To change the dateRunning Mail Mailing System Setup ContentsMailing System Setup Overview Mailing System Set Up Setting the Display Language Adjusting Display Contrast Setting the Date and Time of Day Setting Up a Supervisor Password Setting Up a Lock CodeCreating a Supervisor Password Password Protecting an OperationScale/Rates Setting Up the Scale and Selecting RatesScale/Rates Set Up Select WOW Start Key Scale/Rates WOW Weight Limit WOW Start Key AutoscaleSelect WOW Weight Limit Select Carrier/Class Disp Select Class if new PieceScale/Rates  ZIP/Zone Prompt Scale/Rates Destination if New PieceScale/Rates Autoclear Destination Value Scale/Rates Add ZIPs to  Zone Select BMC Intra ZIPSelect Add ZIPs to Zone Select Discount CodeScale/Rates Smart Classes Creating a Smart Class with an Auto InscriptionTo set the next weight break point, select Add Another Class Setting Up a Smart Class with an Auto Inscription Scale/Rates Auto Rate Large Envelope Modifying a Smart Class with an Auto InscriptionSelect View Detail Select Modify Auto Ad/Inscription Yes, Post as FlatSelect Dialing Prefix Setting Up Postage By Phone Meter Payment SystemPhone/Network Set Up Select My Phone # Select Dialing TypePhone/Network Set Up Use LAN Firewall Settings Phone/Network Set Up Network SettingsConfiguring High/Low Funds Warning Configuring Low Ink WarningPhone/Network Set Up Remote PC Refill Setting the Low Funds Warning ValueTimeouts Display Sleep Energy Star TimeoutsStandby Mode Least Power Usage Select Basic Settings and then Timeouts Select System SleepDM800iSeries Digital Mailing System Operating Guide Defining Presets Timeouts TransactionPress the screen key for Store Current Setting to Preset Defining Normal Preset ValuesPress the Custom Presets key Defining Custom Preset Values Select Store Current Setting to PresetStore Advance Date in a Custom Preset Editing Custom Preset Values Viewing, Renaming, or Deleting PresetsSpecifications SampleSelect Set Up, then select Text Entry Set Up Postal Rules and GuidanceCreating a Custom Message for the First Time Adding Additional Custom MessagesEditing a Custom Message Deleting a Custom MessageSelect Meter Stamp Option, then select Text Entries Envelope Guidance Drop Shipment EndorsementTaking the Meter Out of Service Adding an Optional PrinterConfiguring the Optional Barcode Scanner Setting Default Scan Type Adding Barcode Prefixes Combining Barcodes Setting  Auto-Enter Adding Postage Postage By Phone Meter Payment System Your Postage MeterUsps Rekey Requirements Connection Alternatives ReviewLAN Managing Your Postage FundsConnecting Your Control Center to a Remote Analog Line CheckingAvailable Funds in Your Postage Meter Adding Postage Pass Automated Postage RefillPostage meter, follow these steps Select Quick Refill, or Other Refill AmountRecommended Minimum Default $2000 $8000 $1000 $5000 Setting an Account Period Standard AccountingSet Up Account Select AccountUsing Account Setup Procedures Overview of AccountingBefore Using Setup Procedures CreatingAccountsSelect View Accounts Select Create Account/SubDM800i Series Digital Mailing System Operating Guide Setting an Account Period EditingAccounts Select Edit AccountDeletingAccounts DeleteTurningReset Individual Accounts On or Off Select Transfer Entire Amount, or TransferringFunds AccuTrac Selecting an Accounting TypeStandard Your Accounting System Features Account Structure Hierarchy ExamplesEngineering Standard Accounting Reports Introduction Viewing a Report Printing a ReportIntroduction Viewing a Report Printing a Report Single Account Report Report Print QueueScreen Display Printed ReportMulti-Account Summary Report Internal Printer VersionExternal Printer Version Last Five Refills Report Printed Report Attached Printer Confirmation Services Report System Printer RequiredPrinted Report System Printer Account List Report External Printer Required Funds Report System Set Up Report Error Report Job Report DDDDDGGGGG1245 View Download Log Report Installed Pending Rates ReportLast Rates Downloaded Report Reports Contents Items to Keep On Hand Maintaining and UpdatingMaintaining and Updating Tape is still on roll in this sectionSelect Maintenance Select Load Tape Select Unload Tape Tape is still on rollSeal  Sealing  Solution Maintenance Moistener  Maintenance Priming the MoistenerMoistener brush button Moistener brush assembly Adjusting  Wetness Printer MaintenanceCleaning or Replacing the Wick Select Maintenance Select Maintenance Select Print Test PatternNo, clean the print nozzle screen key. Go to step Replacing the Ink Cartridge Maintaining and Updating Changing the Printhead Printhead cover Proceed to Changing the Wiper Blade Assembly section Changing Wiper Blade Assembly Select Maintenance Select Replace Wiper Blade AssemblyPerforming Updates or  Adding  Features Maintaining and Updating Troubleshooting How to Troubleshoot your Mailing System Ink Waste Full Tray WarningEnvelope Sealing Problems Description Possible Causes SolutionEnvelope Feeding Problems Select Sealer off To clear a jam in the WOW deck To clear a jam from the transport deck Tape Feeding Problems Printing ProblemsRefer to the Changing the Printhead Postage Refill Problems Display ProblemsWeighing Problems ScaleTo test the scale Supplies and Options Confirmation Services Labels Supplies and OptionsComsumables You Can Order Self-Adhesive TapeSpecifications Specifications SpecificationsDimensions and Weight Electrical and Operating ConditionsCapacities and Features Tisements see , Meter Stamp Options sectionSpecifications Accounting Features Mailing MaterialsMaximum MinimumThis page intentionally left blank Glossary Glossary PSD Device PSD Usps Glossary Catalog Date10-5,10-6,10-7 FeaturesHelp Password RatesUpdates Using 4-11,4-12WEIGH-ON-THE-WAY Module 2-5WeightAdd 7-4,7-5Subsubaccount TapePage SV61162revd