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Pitney Bowes DM800i Series manual To clear a jam from the transport deck

Models: DM800i Series

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Page 163

DM800i™ Series Digital Mailing System Operating Guide

Envelope Feeding Problems

Description	Possible Causes	Solution


Envelope(s) getting	You are using envelopes that	To clear a jam from the transport deck:
jammed (continued)	have dimensions that are outside	1.	Pull out on the transport release knob.
	the acceptable range. (continued)	2.	Remove the envelope.
		3.	If the jam occurred before the system
			applied postage to the envelope, the sys-
			tem will now print the postage on a tape.
		4.	Apply the postage tape to the envelope.
		5.	Push the transport deck back up until it
			snaps into position.
		6.	Make sure the transport deck is level with
			the feed deck.
		7.	Run a test pattern to make sure the print-
			head isn’t damaged. Refer to the Printing a
			Test Pattern section in Chapter 9 in this
			guide.
			Transport Deck

Transport Release Knob

SV61162 Rev. D

10-7

Image 163

Pitney Bowes DM800i Series manual To clear a jam from the transport deck

Contents

DM800i Series Mailing System DM800i Series Page SV61162 Rev. D FCC Compliance Alerting MessagesFCC Compliance of Modem Page Table of Contents Page Postage By Phone System Pitney Bowes Supplies Pitney Bowes Contact Information ListPB Web Sites Our Help DeskPage Read This First Read This First What’s in this Guide Other  InformationWhat You Need to Know Safety RequirementsRequirements Read This First DJPS/DMPS Power StackerIf your stacker has an AC adapter to power the stacker Meet the DM800i Series Digitial Mailing System Contents Introducing the DM Series Mailing SystemEnergy Star  Rating Postage Meter Meet the DM800i Series Digital Series Mailing SystemEasy-to-Use IntelliLink  Control Center Mail Machine Interface DJPS/DMPS Power StackerVariety of Communications Options Ability to Use Other Pitney Bowes Equip- mentBudget Manager Inview AccountingBusiness Manager Shape Based Rating Advertisements and InscriptionsMailing System Exterior Parts of the Mailing SystemQuick Reference Card Set These Left Side View of the DM800i Series System DM800i Series System with Optional WOW Module Connectors on the Back of the Mailing System Base Top release jam lever Seal bottle Under the DM800i Series Print Cover Function Keys DM800i Series Digital Mailing System Operating Guide Main Screen Analog Phone Line Connector Connectors on the Back of the IntelliLink Control CenterMeet the DM800i Series Digital Series Mailing System Mail in a Minute Mail in a Minute Preparing Your Mail Select Key In Postage Running the MailPrinting Postage Tapes Running Mail Navigating Hints Select ModeApplying Postage Running Mail Chart a Printing on Mail Determining the Correct Postage ModeFeeding Mail or Printing Tape? Chart C Mail Modes with no Postage Chart B Postage Tape ModeAbout Running Mail Preparing Your MailAdding Postage in this guide Mail Tips on FeedingAbout Printing Postage Tapes Mode Selection Reduced Speed Selecting the Postage Mode and Running the MailWhile your mailing system processes the mail, the screen Select WOW Weigh on the Way Mode Selection Key in Postage WOW Weigh On-The-WaySelect Differential Weighing Mode Selection Weigh First Piece Differential WeighingSelect Weigh First Piece To use differential weighingSelect Manual Weight Entry Mode Selection Manual Weight EntryBefore using this weighing option Mode Selection Attached Scale AutoTapeSelect Attached Scale AutoTape To select a Print Permit Mode Selection Print Permit Mode Selection Seal OnlyMode Selection Time and Date Stamping Selecting an Account Selecting or Deselecting an AccountSelecting an Account Manually Selecting an Account by Name Deselecting an AccountSelecting an Account by Speed Code Selecting ZIP Codes and Zones Selecting the Class, Carrier, Special Services or OptionsSelecting a Country Selecting a Smart Class Meter Stamp Options Selecting the Meter Stamp OptionsMeter Stamp Options Date Meter Stamp Options AdvertisementSelect Meter Stamp Options, then select Text Entries Sending Your Records to Pitney Bowes Postage Calculation for Confirmation ServicesDiscounts for Confirmation Services OverviewAdding Services or Making Changes Using Confirmation Services Before Printing PostageAdding Confirmation Services After Printing Postage Running Mail Press Existing Features Press Confirmation Services Installation/SetupConfirmation Services Select E-Ret Receipt Setup OptionsSelect Confirmation Services Processing Electronic Return ReceiptEnter the Usps tracking barcode number Processing ERR with a Customer Reference Number Using ERR  with a Customer Reference NumberSelect 1stCl Letter Off-Line Electronic Return Receipt ERRSelect Certified Select Offline eRR To add more postage To change the date ClearingBatch the CountRunning Mail Contents Mailing System SetupMailing System Setup Overview Mailing System Set Up Setting the Display Language Adjusting Display Contrast Setting the Date and Time of Day Password Protecting an Operation Setting Up a Supervisor PasswordSetting Up a Lock Code Creating a Supervisor PasswordScale/Rates Set Up Setting Up the Scale and Selecting RatesScale/Rates Select WOW Weight Limit Scale/Rates WOW Weight Limit WOW Start Key AutoscaleSelect WOW Start Key Select Class if new Piece Select Carrier/Class DispScale/Rates Autoclear Destination Value Scale/Rates Destination if New PieceScale/Rates  ZIP/Zone Prompt Select Discount Code Scale/Rates Add ZIPs to  ZoneSelect BMC Intra ZIP Select Add ZIPs to ZoneCreating a Smart Class with an Auto Inscription Scale/Rates Smart ClassesTo set the next weight break point, select Add Another Class Setting Up a Smart Class with an Auto Inscription Yes, Post as Flat Scale/Rates Auto Rate Large EnvelopeModifying a Smart Class with an Auto Inscription Select View Detail Select Modify Auto Ad/InscriptionPhone/Network Set Up Setting Up Postage By Phone Meter Payment SystemSelect Dialing Prefix Select Dialing Type Select My Phone #Phone/Network Set Up Network Settings Phone/Network Set Up Use LAN Firewall SettingsSetting the Low Funds Warning Value Configuring High/Low Funds WarningConfiguring Low Ink Warning Phone/Network Set Up Remote PC RefillSelect Basic Settings and then Timeouts Select System Sleep Timeouts Display Sleep Energy StarTimeouts Standby Mode Least Power UsageDM800iSeries Digital Mailing System Operating Guide Timeouts Transaction Defining PresetsPress the Custom Presets key Defining Normal Preset ValuesPress the screen key for Store Current Setting to Preset Select Store Current Setting to Preset Defining Custom Preset ValuesStore Advance Date in a Custom Preset Viewing, Renaming, or Deleting Presets Editing Custom Preset ValuesSample SpecificationsAdding Additional Custom Messages Select Set Up, then select Text Entry Set UpPostal Rules and Guidance Creating a Custom Message for the First TimeEnvelope Guidance Drop Shipment Endorsement Editing a Custom MessageDeleting a Custom Message Select Meter Stamp Option, then select Text EntriesAdding an Optional Printer Taking the Meter Out of ServiceConfiguring the Optional Barcode Scanner Setting Default Scan Type Adding Barcode Prefixes Combining Barcodes Setting  Auto-Enter Adding Postage Your Postage Meter Postage By Phone Meter Payment SystemConnection Alternatives Review Usps Rekey RequirementsManaging Your Postage Funds LANConnecting Your Control Center to a Remote Analog Line CheckingAvailable Funds in Your Postage Meter Select Quick Refill, or Other Refill Amount AddingPostage Pass Automated Postage Refill Postage meter, follow these stepsRecommended Minimum Default $2000 $8000 $1000 $5000 Standard Accounting Setting an Account PeriodSelect Account Set Up AccountOverview of Accounting Using Account Setup ProceduresSelect Create Account/Sub Before Using Setup ProceduresCreatingAccounts Select View AccountsDM800i Series Digital Mailing System Operating Guide Select Edit Account Setting an Account PeriodEditing AccountsDelete DeletingAccountsTurningReset Individual Accounts On or Off Funds TransferringSelect Transfer Entire Amount, or Standard Selecting an Accounting TypeAccuTrac Your Accounting System Features Examples Account Structure HierarchyEngineering Standard Accounting Introduction Viewing a Report Printing a Report ReportsIntroduction Viewing a Report Printing a Report Printed Report Single Account ReportReport Print Queue Screen DisplayInternal Printer Version Multi-Account Summary ReportExternal Printer Version Last Five Refills Report Printed Report System Printer Confirmation Services Report System Printer RequiredPrinted Report Attached Printer Account List Report External Printer Required Funds Report System Set Up Report Error Report Job Report DDDDDGGGGG1245 Last Rates Downloaded Report Installed Pending Rates ReportView Download Log Report Reports Maintaining and Updating Contents Items to Keep On HandTape is still on roll in this section Maintaining and UpdatingTape is still on roll Select Maintenance Select Load Tape Select Unload TapeSeal  Sealing  Solution Maintenance Priming the Moistener Moistener  MaintenanceMoistener brush button Moistener brush assembly Cleaning or Replacing the Wick Printer MaintenanceAdjusting  Wetness No, clean the print nozzle screen key. Go to step Select Maintenance Select Print Test PatternSelect Maintenance Replacing the Ink Cartridge Maintaining and Updating Changing the Printhead Printhead cover Proceed to Changing the Wiper Blade Assembly section Select Maintenance Select Replace Wiper Blade Assembly Changing Wiper Blade AssemblyPerforming Updates or  Adding  Features Maintaining and Updating Troubleshooting Ink Waste Full Tray Warning How to Troubleshoot your Mailing SystemDescription Possible Causes Solution Envelope Sealing ProblemsEnvelope Feeding Problems Select Sealer off To clear a jam in the WOW deck To clear a jam from the transport deck Printing Problems Tape Feeding ProblemsRefer to the Changing the Printhead Display Problems Postage Refill ProblemsScale Weighing ProblemsTo test the scale Supplies and Options Self-Adhesive Tape Confirmation Services LabelsSupplies and Options Comsumables You Can OrderSpecifications Electrical and Operating Conditions SpecificationsSpecifications Dimensions and WeightTisements see , Meter Stamp Options section Capacities and FeaturesMailing Materials Specifications Accounting FeaturesMinimum MaximumThis page intentionally left blank Glossary Glossary PSD Device PSD Usps Glossary Date CatalogHelp Features10-5,10-6,10-7 Rates PasswordTape UpdatesUsing 4-11,4-12WEIGH-ON-THE-WAY Module 2-5Weight Add 7-4,7-5SubsubaccountPage SV61162revd