Pitney Bowes DM800i Series instruction

1 • Read This First

•Avoid using wall outlets that are controlled by wall switches, or shared with other equipment.

•Do not route the power cord over sharp edges or trapped between fur- niture.

•Ensure there is no strain on the power cord where it becomes jammed between the equipment, walls or furniture.

•Be certain the area in front of the wall receptacle into which the machine is plugged is free from obstruction.

•To prevent overheating, do not cover the vent openings.

•Read all instructions before attempting to operate the equipment.

•Use this equipment only for its intended purpose.

If your stacker has an AC adapter to power the stacker:

•Use only the AC adapter designed specifically for the stacker and shown in Chapter 11, Supplies and Options. Third-party AC adapters may damage the stacker.

•To protect against electrical shock, plug the AC adapter power cord into a properly grounded wall outlet.

Do not route the AC adapter cable over sharp edges or trap it between furniture.

NOTE: Always follow the specific occupational safety and health standards for your workplace.

Important Information About Powering Your 

DM Series™ Digital Mailing System Off

Your DM Series™ Digital Mailing System is designed to remain powered on at all times. This is necessary so that the printer station can perform the required maintenance it needs to maintain peak performance.

Your DM Series™ System has a power switch (for the location, refer to Chapter 2, page 2-6) so that you can properly remove power to the system.

If you need to power off your system, you must use the power switch. When you power off the system, the system immediately moves the print- head back to the capping station to keep the printhead from drying out.

Powering off your system by any other means, such as a wall switch, a power strip, or unplugging from a wall outlet, will result in higher than nor- mal ink consumption and could damage your mailing system.

ON OFF

YES

NO NO

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SV61162 Rev. D

Image 16

Pitney Bowes DM800i Series manual If your stacker has an AC adapter to power the stacker

Contents

DM800i Series  DM800i Series Mailing SystemPage SV61162 Rev. D Alerting Messages FCC Compliance FCC Compliance of Modem Page Table of Contents Page Pitney Bowes Contact Information List PB Web SitesOur Help Desk Postage By Phone System Pitney Bowes SuppliesPage Read This First What’s in this Guide Other  Information Read This First What You Need to Know Safety RequirementsRequirements Read This First Power Stacker DJPS/DMPS If your stacker has an AC adapter to power the stacker Contents Introducing the DM Series Mailing System Meet the DM800i Series Digitial Mailing System Energy Star  Rating Postage Meter Meet the DM800i Series Digital Series Mailing SystemEasy-to-Use IntelliLink  Control Center DJPS/DMPS Power Stacker Variety of Communications OptionsAbility to Use Other Pitney Bowes Equip- ment Mail Machine Interface Budget Manager Inview AccountingBusiness Manager Advertisements and Inscriptions Shape Based Rating Mailing System Exterior Parts of the Mailing SystemQuick Reference Card Set These Left Side View of the DM800i Series System DM800i Series System with Optional WOW Module Connectors on the Back of the Mailing System Base Top release jam lever Seal bottle Under the DM800i Series Print Cover Function Keys DM800i Series Digital Mailing System Operating Guide Main Screen Connectors on the Back of the IntelliLink Control Center Analog Phone Line Connector Meet the DM800i Series Digital Series Mailing System Mail in a Minute Mail in a Minute Preparing Your Mail Running the Mail Select Key In Postage Printing Postage Tapes Running Mail Select Mode Navigating Hints Applying Postage Running Mail Chart a Printing on Mail Determining the Correct Postage ModeFeeding Mail or Printing Tape? Chart B Postage Tape Mode Chart C Mail Modes with no Postage Preparing Your Mail About Running Mail Adding Postage in this guide Tips on Feeding Mail About Printing Postage Tapes Mode Selection Reduced Speed Selecting the Postage Mode and Running the MailWhile your mailing system processes the mail, the screen Mode Selection Key in Postage WOW Weigh On-The-Way Select WOW Weigh on the Way Mode Selection Weigh First Piece Differential Weighing Select Weigh First PieceTo use differential weighing Select Differential Weighing Mode Selection Manual Weight Entry Select Manual Weight Entry Before using this weighing option Mode Selection Attached Scale AutoTapeSelect Attached Scale AutoTape Mode Selection Print Permit Mode Selection Seal Only To select a Print Permit Mode Selection Time and Date Stamping Selecting an Account Selecting or Deselecting an AccountSelecting an Account Manually Selecting an Account by Name Deselecting an AccountSelecting an Account by Speed Code Selecting the Class, Carrier, Special Services or Options Selecting ZIP Codes and Zones Selecting a Country Selecting a Smart Class Selecting the Meter Stamp Options Meter Stamp Options DateMeter Stamp Options Advertisement Meter Stamp Options Select Meter Stamp Options, then select Text Entries Postage Calculation for Confirmation Services Discounts for Confirmation ServicesOverview Sending Your Records to Pitney Bowes Using Confirmation Services Before Printing Postage Adding Services or Making Changes Adding Confirmation Services After Printing Postage Running Mail Press Existing Features Press Confirmation Services Installation/SetupConfirmation Services Setup Options Select Confirmation ServicesProcessing Electronic Return Receipt Select E-Ret Receipt Enter the Usps tracking barcode number Using ERR  with a Customer Reference Number Processing ERR with a Customer Reference Number Select 1stCl Letter Off-Line Electronic Return Receipt ERRSelect Certified Select Offline eRR To add more postage ClearingBatch the Count To change the date Running Mail Mailing System Setup Contents Mailing System Setup Overview Mailing System Set Up Setting the Display Language Adjusting Display Contrast Setting the Date and Time of Day Setting Up a Supervisor Password Setting Up a Lock CodeCreating a Supervisor Password Password Protecting an Operation Scale/Rates Set Up Setting Up the Scale and Selecting RatesScale/Rates Select WOW Weight Limit Scale/Rates WOW Weight Limit WOW Start Key AutoscaleSelect WOW Start Key Select Carrier/Class Disp Select Class if new Piece Scale/Rates Autoclear Destination Value Scale/Rates Destination if New PieceScale/Rates  ZIP/Zone Prompt Scale/Rates Add ZIPs to  Zone Select BMC Intra ZIPSelect Add ZIPs to Zone Select Discount Code Scale/Rates Smart Classes Creating a Smart Class with an Auto Inscription To set the next weight break point, select Add Another Class Setting Up a Smart Class with an Auto Inscription Scale/Rates Auto Rate Large Envelope Modifying a Smart Class with an Auto InscriptionSelect View Detail Select Modify Auto Ad/Inscription Yes, Post as Flat Phone/Network Set Up Setting Up Postage By Phone Meter Payment SystemSelect Dialing Prefix Select My Phone # Select Dialing Type Phone/Network Set Up Use LAN Firewall Settings Phone/Network Set Up Network Settings Configuring High/Low Funds Warning Configuring Low Ink WarningPhone/Network Set Up Remote PC Refill Setting the Low Funds Warning Value Timeouts Display Sleep Energy Star TimeoutsStandby Mode Least Power Usage Select Basic Settings and then Timeouts Select System Sleep DM800iSeries Digital Mailing System Operating Guide Defining Presets Timeouts Transaction Press the Custom Presets key Defining Normal Preset ValuesPress the screen key for Store Current Setting to Preset Defining Custom Preset Values Select Store Current Setting to Preset Store Advance Date in a Custom Preset Editing Custom Preset Values Viewing, Renaming, or Deleting Presets Specifications Sample Select Set Up, then select Text Entry Set Up Postal Rules and GuidanceCreating a Custom Message for the First Time Adding Additional Custom Messages Editing a Custom Message Deleting a Custom MessageSelect Meter Stamp Option, then select Text Entries Envelope Guidance Drop Shipment Endorsement Taking the Meter Out of Service Adding an Optional Printer Configuring the Optional Barcode Scanner Setting Default Scan Type Adding Barcode Prefixes Combining Barcodes Setting  Auto-Enter Adding Postage Postage By Phone Meter Payment System Your Postage Meter Usps Rekey Requirements Connection Alternatives Review LAN Managing Your Postage Funds Connecting Your Control Center to a Remote Analog Line CheckingAvailable Funds in Your Postage Meter Adding Postage Pass Automated Postage RefillPostage meter, follow these steps Select Quick Refill, or Other Refill Amount Recommended Minimum Default $2000 $8000 $1000 $5000 Setting an Account Period Standard Accounting Set Up Account Select Account Using Account Setup Procedures Overview of Accounting Before Using Setup Procedures CreatingAccountsSelect View Accounts Select Create Account/Sub DM800i Series Digital Mailing System Operating Guide Setting an Account Period EditingAccounts Select Edit Account DeletingAccounts Delete TurningReset Individual Accounts On or Off Funds TransferringSelect Transfer Entire Amount, or Standard Selecting an Accounting TypeAccuTrac Your Accounting System Features Account Structure Hierarchy Examples Engineering Standard Accounting Reports Introduction Viewing a Report Printing a Report Introduction Viewing a Report Printing a Report Single Account Report Report Print QueueScreen Display Printed Report Multi-Account Summary Report Internal Printer Version External Printer Version Last Five Refills Report Printed Report System Printer Confirmation Services Report System Printer RequiredPrinted Report Attached Printer Account List Report External Printer Required Funds Report System Set Up Report Error Report Job Report DDDDDGGGGG1245 Last Rates Downloaded Report Installed Pending Rates ReportView Download Log Report Reports Contents Items to Keep On Hand Maintaining and Updating Maintaining and Updating Tape is still on roll in this section Select Maintenance Select Load Tape Select Unload Tape Tape is still on roll Seal  Sealing  Solution Maintenance Moistener  Maintenance Priming the Moistener Moistener brush button Moistener brush assembly Cleaning or Replacing the Wick Printer MaintenanceAdjusting  Wetness No, clean the print nozzle screen key. Go to step Select Maintenance Select Print Test PatternSelect Maintenance Replacing the Ink Cartridge Maintaining and Updating Changing the Printhead Printhead cover Proceed to Changing the Wiper Blade Assembly section Changing Wiper Blade Assembly Select Maintenance Select Replace Wiper Blade Assembly Performing Updates or  Adding  Features Maintaining and Updating Troubleshooting How to Troubleshoot your Mailing System Ink Waste Full Tray Warning Envelope Sealing Problems Description Possible Causes Solution Envelope Feeding Problems Select Sealer off To clear a jam in the WOW deck To clear a jam from the transport deck Tape Feeding Problems Printing Problems Refer to the Changing the Printhead Postage Refill Problems Display Problems Weighing Problems Scale To test the scale Supplies and Options Confirmation Services Labels Supplies and OptionsComsumables You Can Order Self-Adhesive Tape Specifications Specifications SpecificationsDimensions and Weight Electrical and Operating Conditions Capacities and Features Tisements see , Meter Stamp Options section Specifications Accounting Features Mailing Materials Maximum Minimum This page intentionally left blank Glossary Glossary PSD Device PSD Usps Glossary Catalog Date Help Features10-5,10-6,10-7 Password Rates Updates Using 4-11,4-12WEIGH-ON-THE-WAY Module 2-5WeightAdd 7-4,7-5Subsubaccount TapePage SV61162revd