Printer Maintenance | Pitney Bowes DM800i Series specification

DM800i™ Series Digital Mailing System Operating Guide

Cleaning or Replacing the Wick

1.Open the feed cover and lift the E-Z Seal® Sealing Solution bottle out of its holder.

2.Remove the Moistener Brush Assembly as described in the Cleaning or Replacing the Moistener Brush procedure.

3.Use your index and middle finger to remove the wick.

Adjusting 

Wetness

Printer

Maintenance

Wick

4.Clean the wick by holding it under running water.

5.Slide the wick back into place.

6.Replace the E-Z Seal® bottle.

Adjust the wetness to increase of decrease the amount of fluid moved into the sealer.

1.Press the Seal key.

2.Press the Adjust Wetness screen key. The Select Sealer Wetness screen appears.

•Press the left arrow key to decrease the wetness.

•Press the right arrow key to increase the wetness.

3.Press Enter when done.

The printer components, consisting of the printer nozzle, ink cartridge and printhead, require minimum maintenance to ensure clean, clear meter imprints on your mail.

If the print quality deteriorates and you cannot improve it with the proce- dures in this chapter, contact the Pitney Bowes Help Desk. Refer to the  Pitney Bowes Contact Information List at the front of this guide for the phone number.

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Pitney Bowes DM800i Series manual Printer Maintenance, Cleaning or Replacing the Wick, Adjusting  Wetness

Contents

DM800i Series Mailing System DM800i Series Page SV61162 Rev. D FCC Compliance Alerting Messages FCC Compliance of Modem Page Table of Contents Page Postage By Phone System Pitney Bowes Supplies Pitney Bowes Contact Information ListPB Web Sites Our Help DeskPage Read This First Read This First What’s in this Guide Other  Information Safety Requirements What You Need to KnowRequirements Read This First DJPS/DMPS Power Stacker If your stacker has an AC adapter to power the stacker Meet the DM800i Series Digitial Mailing System Contents Introducing the DM Series Mailing System Meet the DM800i Series Digital Series Mailing System Energy Star  Rating Postage MeterEasy-to-Use IntelliLink  Control Center Mail Machine Interface DJPS/DMPS Power StackerVariety of Communications Options Ability to Use Other Pitney Bowes Equip- ment Inview Accounting Budget ManagerBusiness Manager Shape Based Rating Advertisements and Inscriptions Parts of the Mailing System Mailing System ExteriorQuick Reference Card Set These Left Side View of the DM800i Series System DM800i Series System with Optional WOW Module Connectors on the Back of the Mailing System Base Top release jam lever Seal bottle Under the DM800i Series Print Cover Function Keys DM800i Series Digital Mailing System Operating Guide Main Screen Analog Phone Line Connector Connectors on the Back of the IntelliLink Control Center Meet the DM800i Series Digital Series Mailing System Mail in a Minute Mail in a Minute Preparing Your Mail Select Key In Postage Running the Mail Printing Postage Tapes Running Mail Navigating Hints Select Mode Applying Postage Running Mail Determining the Correct Postage Mode Chart a Printing on MailFeeding Mail or Printing Tape? Chart C Mail Modes with no Postage Chart B Postage Tape Mode About Running Mail Preparing Your Mail Adding Postage in this guide Mail Tips on Feeding About Printing Postage Tapes Selecting the Postage Mode and Running the Mail Mode Selection Reduced SpeedWhile your mailing system processes the mail, the screen Select WOW Weigh on the Way Mode Selection Key in Postage WOW Weigh On-The-Way Select Differential Weighing Mode Selection Weigh First Piece Differential WeighingSelect Weigh First Piece To use differential weighing Select Manual Weight Entry Mode Selection Manual Weight Entry Mode Selection Attached Scale AutoTape Before using this weighing optionSelect Attached Scale AutoTape To select a Print Permit Mode Selection Print Permit Mode Selection Seal Only Mode Selection Time and Date Stamping Selecting or Deselecting an Account Selecting an AccountSelecting an Account Manually Deselecting an Account Selecting an Account by NameSelecting an Account by Speed Code Selecting ZIP Codes and Zones Selecting the Class, Carrier, Special Services or Options Selecting a Country Selecting a Smart Class Meter Stamp Options Selecting the Meter Stamp OptionsMeter Stamp Options Date Meter Stamp Options Advertisement Select Meter Stamp Options, then select Text Entries Sending Your Records to Pitney Bowes Postage Calculation for Confirmation ServicesDiscounts for Confirmation Services Overview Adding Services or Making Changes Using Confirmation Services Before Printing Postage Adding Confirmation Services After Printing Postage Running Mail Installation/Setup Press Existing Features Press Confirmation ServicesConfirmation Services Select E-Ret Receipt Setup OptionsSelect Confirmation Services Processing Electronic Return Receipt Enter the Usps tracking barcode number Processing ERR with a Customer Reference Number Using ERR  with a Customer Reference Number Off-Line Electronic Return Receipt ERR Select 1stCl LetterSelect Certified Select Offline eRR To add more postage To change the date ClearingBatch the Count Running Mail Contents Mailing System Setup Mailing System Setup Overview Mailing System Set Up Setting the Display Language Adjusting Display Contrast Setting the Date and Time of Day Password Protecting an Operation Setting Up a Supervisor PasswordSetting Up a Lock Code Creating a Supervisor Password Setting Up the Scale and Selecting Rates Scale/Rates Set UpScale/Rates Scale/Rates WOW Weight Limit WOW Start Key Autoscale Select WOW Weight LimitSelect WOW Start Key Select Class if new Piece Select Carrier/Class Disp Scale/Rates Destination if New Piece Scale/Rates Autoclear Destination ValueScale/Rates  ZIP/Zone Prompt Select Discount Code Scale/Rates Add ZIPs to  ZoneSelect BMC Intra ZIP Select Add ZIPs to Zone Creating a Smart Class with an Auto Inscription Scale/Rates Smart Classes To set the next weight break point, select Add Another Class Setting Up a Smart Class with an Auto Inscription Yes, Post as Flat Scale/Rates Auto Rate Large EnvelopeModifying a Smart Class with an Auto Inscription Select View Detail Select Modify Auto Ad/Inscription Setting Up Postage By Phone Meter Payment System Phone/Network Set UpSelect Dialing Prefix Select Dialing Type Select My Phone # Phone/Network Set Up Network Settings Phone/Network Set Up Use LAN Firewall Settings Setting the Low Funds Warning Value Configuring High/Low Funds WarningConfiguring Low Ink Warning Phone/Network Set Up Remote PC Refill Select Basic Settings and then Timeouts Select System Sleep Timeouts Display Sleep Energy StarTimeouts Standby Mode Least Power Usage DM800iSeries Digital Mailing System Operating Guide Timeouts Transaction Defining Presets Defining Normal Preset Values Press the Custom Presets keyPress the screen key for Store Current Setting to Preset Select Store Current Setting to Preset Defining Custom Preset Values Store Advance Date in a Custom Preset Viewing, Renaming, or Deleting Presets Editing Custom Preset Values Sample Specifications Adding Additional Custom Messages Select Set Up, then select Text Entry Set UpPostal Rules and Guidance Creating a Custom Message for the First Time Envelope Guidance Drop Shipment Endorsement Editing a Custom MessageDeleting a Custom Message Select Meter Stamp Option, then select Text Entries Adding an Optional Printer Taking the Meter Out of Service Configuring the Optional Barcode Scanner Setting Default Scan Type Adding Barcode Prefixes Combining Barcodes Setting  Auto-Enter Adding Postage Your Postage Meter Postage By Phone Meter Payment System Connection Alternatives Review Usps Rekey Requirements Managing Your Postage Funds LAN Connecting Your Control Center to a Remote Analog Line CheckingAvailable Funds in Your Postage Meter Select Quick Refill, or Other Refill Amount AddingPostage Pass Automated Postage Refill Postage meter, follow these steps Recommended Minimum Default $2000 $8000 $1000 $5000 Standard Accounting Setting an Account Period Select Account Set Up Account Overview of Accounting Using Account Setup Procedures Select Create Account/Sub Before Using Setup ProceduresCreatingAccounts Select View Accounts DM800i Series Digital Mailing System Operating Guide Select Edit Account Setting an Account PeriodEditing Accounts Delete DeletingAccounts TurningReset Individual Accounts On or Off Transferring FundsSelect Transfer Entire Amount, or Selecting an Accounting Type StandardAccuTrac Your Accounting System Features Examples Account Structure Hierarchy Engineering Standard Accounting Introduction Viewing a Report Printing a Report Reports Introduction Viewing a Report Printing a Report Printed Report Single Account ReportReport Print Queue Screen Display Internal Printer Version Multi-Account Summary Report External Printer Version Last Five Refills Report Confirmation Services Report System Printer Required Printed Report System PrinterPrinted Report Attached Printer Account List Report External Printer Required Funds Report System Set Up Report Error Report Job Report DDDDDGGGGG1245 Installed Pending Rates Report Last Rates Downloaded ReportView Download Log Report Reports Maintaining and Updating Contents Items to Keep On Hand Tape is still on roll in this section Maintaining and Updating Tape is still on roll Select Maintenance Select Load Tape Select Unload Tape Seal  Sealing  Solution Maintenance Priming the Moistener Moistener  Maintenance Moistener brush button Moistener brush assembly Printer Maintenance Cleaning or Replacing the WickAdjusting  Wetness Select Maintenance Select Print Test Pattern No, clean the print nozzle screen key. Go to stepSelect Maintenance Replacing the Ink Cartridge Maintaining and Updating Changing the Printhead Printhead cover Proceed to Changing the Wiper Blade Assembly section Select Maintenance Select Replace Wiper Blade Assembly Changing Wiper Blade Assembly Performing Updates or  Adding  Features Maintaining and Updating Troubleshooting Ink Waste Full Tray Warning How to Troubleshoot your Mailing System Description Possible Causes Solution Envelope Sealing Problems Envelope Feeding Problems Select Sealer off To clear a jam in the WOW deck To clear a jam from the transport deck Printing Problems Tape Feeding Problems Refer to the Changing the Printhead Display Problems Postage Refill Problems Scale Weighing Problems To test the scale Supplies and Options Self-Adhesive Tape Confirmation Services LabelsSupplies and Options Comsumables You Can Order Specifications Electrical and Operating Conditions SpecificationsSpecifications Dimensions and Weight Tisements see , Meter Stamp Options section Capacities and Features Mailing Materials Specifications Accounting Features Minimum Maximum This page intentionally left blank Glossary Glossary PSD Device PSD Usps Glossary Date Catalog Features Help10-5,10-6,10-7 Rates Password Tape UpdatesUsing 4-11,4-12WEIGH-ON-THE-WAY Module 2-5Weight Add 7-4,7-5SubsubaccountPage SV61162revd