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 Contents
 Polycom SoundStation IP 5000 Phone User Guide
 Polycom SoundStation IP 5000 Phone User Guide
 Polycom SoundStation IP 5000 Phone User Guide
 Before You Use Your Phone
Changes to This Guide
 Using the Keypad
 Display Screen
 Phone Status Indicators
 Icon Line or Call State Description
 If you want to Then do this
Navigating Menus and Calls
 URL
Entering Data and Enabling Items
 To access the Web Configuration Utility for your phone
 Answering Calls
Calling and Answering
 Press or the Answer soft key
Placing Calls
 To view this call list Press this arrow key
Calling by Entering an IP Address or URL
 Use the speed dial feature for fast, automated dialing
Press , and then select Features Corporate Directory
 Ending Calls
While Your Phone Rings
 Forwarding Calls While Your Phone Rings
Rejecting Calls While Your Phone Rings
 Transferring Calls
During Calls
Holding and Resuming Calls
 Hosting Conference Calls
 Holding and Resuming Conferences
 Forwarding Calls
Changing the Way Calls are Answered
 Rejecting Calls from a Contact
 Diverting Calls from a Contact to Another Party
Temporarily Refusing All Calls Do Not Disturb
 Press , and then select Features Messages Message Center
Using Voice Mail
Using Instant Messaging
 Sending Instant Messages
Press , and then select Features Messages Instant Messages
Managing Instant Messages
 Viewing Call Lists
Working with Call Lists
 Clearing Call List Entries
 Searching Contact Directory
Working with Contact Directory
Editing Call List Entries
 Updating Contact Directory
 Using Buddy Lists on
 To add a Contact Directory entry from a call list
 Searching Corporate Directory
Working with Corporate Directory
 Saving Corporate Directory Search Results
 Updating Presence Settings
Using Buddy Lists
 Integrating with Microsoft Lync Server
Selecting Contacts to Monitor
Blocking Contacts from Viewing Your Status
 Features Presence Watcher List
Select Features Presence Blocked List
 Presence Icon Buddy Status
Press , and then select Features Presence Buddy Status
Monitoring the Status of Contacts in Your Buddy List
Watcher List
 Logging In and Out of a Phone
Accessing Personal Phone Settings with User Profiles
 Placing Calls from Phones that are in the Logged Out State
Press , and then select Features User Login Log out
 Locking the Phone
Changing Your Login Password
 Locking and Unlocking Your Phone
About Your User Password
 Calling and Answering from a Locked Phone
 Push-to-Talk Mode
Broadcasting Messages Using Push-to-Talk and Group Paging
 Sending PTT Broadcasts
 Replying to PTT Broadcasts
 Ending PTT Broadcasts
 Updating Channel Subscriptions
 Sending and Receiving Pages
Group Paging Mode
 Receiving Pages
 Adjusting the Volume of Pages
 Allowing Pages to Play During Active Calls
Integrating with Microsoft Lync Server
 Changing the Ring Tone
Customizing What is Heard
Press , and then select Settings Basic Login Credentials
 Changing the Ringer Volume
Setting Unique Ring Tones for Contacts
Changing the Speaker Volume
 Changing the Language
Press , and then select Settings Basic Preferences Language
Customizing the Phone Display
Muting the Microphone
 Changing the Time and Date Display
 Updating the Backlight
Changing the Screen Contrast
 Select Maximum Intensity
Press , and then select Settings Basic Backlight Intensity
Press , and then select Settings Basic Backlight Timeout
Select Backlight Idle Intensity
 Network Ethernet. From
Troubleshooting
Power and Startup
Symptom Problem Corrective Action
 Functioning on
Controls
 Calling
Access to Screens and Systems
 Basic Restart Phone
Displays
Audio
Overall Functioning
 Investigating Phone Warnings
Testing Phone Hardware
 Polycom SoundStation IP 5000 Phone User Guide
 Limitations of Liability
Service Agreements
Governing Law
 Exclusions
Polycom Limited Warranty and Limitation Liability
Warranty Exclusive
 Modifications
Safety and Compliance Part 15 FCC Rules
Installation Instructions
Class B Digital Device or Peripheral
 Safety and Compliance CE Mark R & TTE Directive EU only
 Restriction of Hazardous Substances RoHS
Safety and Compliance
New Zealand Telepermit
Australia Warning
 Polycom Take Back Operating Ambient Conditions
 End-User License Agreement for Polycom Software
 Support Services
 Limitation of Liability
 Netherlands Office
Corporate Headquarters
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