Placing Calls, Press or the Answer soft key | Polycom IP 5000

Polycom® SoundStation® IP 5000 Phone User Guide

To answer a call when you’re in an active call:

>>Scroll to the incoming call, and then press the Answer soft key. The original call is held, and the new call becomes the active call.

To answer a call when you have only held calls:

>>Press or the Answer soft key.

If you have a shared line and answer the call, and then want someone on another phone configured to use the same shared line to take the call, press the

Hold soft key. The other person will then be able to answer the call from their phone.

Placing Calls

You can place a call by doing one of the following:

•Entering a phone number.

•Entering an IP address or URL.

•Choosing an entry in a call list, directory, or speed dial list.

•Redialing the previously placed call.

You can place a call if your phone already has calls:

•If your phone only has an active call, hold the active call, press or the New Call soft key, and then place the new call.

• If your phone only has held calls, press		or the New Call soft key, and
place the new call.
place the new call.

•If your phone has an active call and held calls, scroll to a held call, press the New Call soft key, and place the new call. The active call will be held.

Calling by Entering a Phone Number

You can dial a phone number with a dial tone or without a dial tone.

To dial a phone number with a dial tone:

1.Press or the New Call soft key.

2.Enter the phone number of the party you want to call.

3.Press the Send soft key.

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Polycom IP 5000 manual Placing Calls, Press or the Answer soft key

Contents

IP 5000 Phone Trademarks DisclaimerLimitation of Liability Customer Feedback Contents Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Changes to This Guide Before You Use Your Phone Using the Keypad Display Screen Phone Status Indicators Icon Line or Call State Description Navigating Menus and Calls If you want to Then do this Entering Data and Enabling Items URL To access the Web Configuration Utility for your phone Calling and Answering Answering Calls Placing Calls Press or the Answer soft key Calling by Entering an IP Address or URL To view this call list Press this arrow key Press , and then select Features Corporate Directory Use the speed dial feature for fast, automated dialing While Your Phone Rings Ending Calls Rejecting Calls While Your Phone Rings Forwarding Calls While Your Phone Rings Holding and Resuming Calls During CallsTransferring Calls Hosting Conference Calls Holding and Resuming Conferences Changing the Way Calls are Answered Forwarding Calls Rejecting Calls from a Contact Temporarily Refusing All Calls Do Not Disturb Diverting Calls from a Contact to Another Party Using Instant Messaging Using Voice MailPress , and then select Features Messages Message Center Managing Instant Messages Press , and then select Features Messages Instant MessagesSending Instant Messages Working with Call Lists Viewing Call Lists Clearing Call List Entries Editing Call List Entries Working with Contact DirectorySearching Contact Directory Updating Contact Directory Using Buddy Lists on To add a Contact Directory entry from a call list Working with Corporate Directory Searching Corporate Directory Saving Corporate Directory Search Results Using Buddy Lists Updating Presence Settings Blocking Contacts from Viewing Your Status Selecting Contacts to MonitorIntegrating with Microsoft Lync Server Select Features Presence Blocked List Features Presence Watcher List Press , and then select Features Presence Buddy Status Monitoring the Status of Contacts in Your Buddy ListWatcher List Presence Icon Buddy Status Accessing Personal Phone Settings with User Profiles Logging In and Out of a Phone Press , and then select Features User Login Log out Placing Calls from Phones that are in the Logged Out State Changing Your Login Password Locking the Phone About Your User Password Locking and Unlocking Your Phone Calling and Answering from a Locked Phone Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk Mode Sending PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Sending and Receiving Pages Receiving Pages Adjusting the Volume of Pages Integrating with Microsoft Lync Server Allowing Pages to Play During Active Calls Press , and then select Settings Basic Login Credentials Customizing What is HeardChanging the Ring Tone Changing the Speaker Volume Setting Unique Ring Tones for ContactsChanging the Ringer Volume Press , and then select Settings Basic Preferences Language Customizing the Phone DisplayMuting the Microphone Changing the Language Changing the Time and Date Display Changing the Screen Contrast Updating the Backlight Press , and then select Settings Basic Backlight Intensity Press , and then select Settings Basic Backlight TimeoutSelect Backlight Idle Intensity Select Maximum Intensity Troubleshooting Power and StartupSymptom Problem Corrective Action Network Ethernet. From Controls Functioning on Access to Screens and Systems Calling Displays AudioOverall Functioning Basic Restart Phone Testing Phone Hardware Investigating Phone Warnings Polycom SoundStation IP 5000 Phone User Guide Governing Law Service AgreementsLimitations of Liability Warranty Exclusive Polycom Limited Warranty and Limitation LiabilityExclusions Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral Modifications Safety and Compliance CE Mark R & TTE Directive EU only Safety and Compliance New Zealand TelepermitAustralia Warning Restriction of Hazardous Substances RoHS Polycom Take Back Operating Ambient Conditions End-User License Agreement for Polycom Software Support Services Limitation of Liability Israel Office Corporate HeadquartersNetherlands Office