Polycom® SoundStation® IP 5000 Phone User Guide
To answer a call when you’re in an active call:
>>Scroll to the incoming call, and then press the Answer soft key. The original call is held, and the new call becomes the active call.
To answer a call when you have only held calls:
>>Press 
or the Answer soft key.
If you have a shared line and answer the call, and then want someone on another phone configured to use the same shared line to take the call, press the
Hold soft key. The other person will then be able to answer the call from their phone.
Placing Calls
You can place a call by doing one of the following:
•Entering a phone number.
•Entering an IP address or URL.
•Choosing an entry in a call list, directory, or speed dial list.
•Redialing the previously placed call.
You can place a call if your phone already has calls:
•If your phone only has an active call, hold the active call, press 
or the New Call soft key, and then place the new call.
• If your phone only has held calls, press |
| or the New Call soft key, and |
place the new call. |
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•If your phone has an active call and held calls, scroll to a held call, press the New Call soft key, and place the new call. The active call will be held.
Calling by Entering a Phone Number
You can dial a phone number with a dial tone or without a dial tone.
To dial a phone number with a dial tone:
1.Press 
or the New Call soft key.
2.Enter the phone number of the party you want to call.
3.Press the Send soft key.
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