Polycom® SoundStation® IP 5000 Phone User Guide

3.To begin a page, press the Page soft key.

Just before the page starts, you’ll hear an alert tone, and then the page begins.

4.Begin speaking.

5.To end the page, press the End Page soft key.

Receiving Pages

To receive a page sent to a particular paging group, you need to be subscribed to that group. To subscribe to a paging group, see Updating Paging Group Subscriptions on page 47.

How you receive a page depends on the priority of the page, whether you’re in an active call, or if you’re phone is set to receive a page during an active call.

You’ll receive pages on the paging groups you’re subscribed to as well as Group 24 (Priority pages) and Group 25 (Emergency pages). If you enabled Do Not Disturb, you’ll only receive Emergency pages. Non-emergency pages won’t display or play on your phone.

Receiving Pages When You’re Not in an Active Call

If you receive a page and you’re not in an active call, the page immediately plays, regardless of the paging priority.

While a page plays, you can:

Hold the page.

End the page. This ends the page at your phone only.

Place a new call.

Receiving Pages During Active Calls

How you handle a page when you’re in an active call depends on the page priority and if you’re allowed to receive a page when you’re in an active call.

If the page is a Normal page:

If your phone is allowed to receive pages during active calls, the page immediately plays. You’ll hear both the original call and the page. To hear only the page, hold or end the call.

If your phone isn’t allowed to receive pages during active calls, the page displays as a held page. To listen to the page, scroll to the page and press the Accept soft key.

If the page is a Priority or Emergency page, the page immediately plays. You’ll hear both the original call and the page. To hear just the page, hold or end the call.

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Polycom IP 5000 manual Receiving Pages