Changes to This Guide, Before You Use Your Phone | Polycom IP 5000

User Guide for the Polycom® SoundStation® IP 5000 Phone

This guide includes overview information that you may find helpful when you’re just starting to learn about your Polycom® SoundStation® IP 5000 phone or when you have experience, but you need a quick refresher.

Changes to This Guide

This user guide has been updated to include new information and features.

The following sections have been added to this edition:

•Configuring Your Phone Using the Polycom Web Configuration Utility on page 8

•Using Voice Mail on page 21

•Using Instant Messaging on page 21

•Using Buddy Lists on page 31

•Accessing Personal Phone Settings with User Profiles on page 35

•Locking the Phone on page 37

•Broadcasting Messages Using Push-to-Talk and Group Paging on page 40

•Integrating with Microsoft Lync Server on page 48

•Investigating Phone Warnings on page 59

The following section has been updated:

•Updating the Backlight on page 53

Before You Use Your Phone

This section describes the phone’s features, the icons that display on the screen, and how to navigate menus and enter data. It also provides a link to helpful tips to use when you’re in a conference call.

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Polycom IP 5000 manual Changes to This Guide, Before You Use Your Phone

Contents

IP 5000 Phone Customer Feedback TrademarksDisclaimer Limitation of Liability Contents Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Before You Use Your Phone Changes to This Guide Using the Keypad Display Screen Phone Status Indicators Icon Line or Call State Description If you want to Then do this Navigating Menus and Calls URL Entering Data and Enabling Items To access the Web Configuration Utility for your phone Answering Calls Calling and Answering Press or the Answer soft key Placing Calls To view this call list Press this arrow key Calling by Entering an IP Address or URL Use the speed dial feature for fast, automated dialing Press , and then select Features Corporate Directory Ending Calls While Your Phone Rings Forwarding Calls While Your Phone Rings Rejecting Calls While Your Phone Rings Holding and Resuming Calls During CallsTransferring Calls Hosting Conference Calls Holding and Resuming Conferences Forwarding Calls Changing the Way Calls are Answered Rejecting Calls from a Contact Diverting Calls from a Contact to Another Party Temporarily Refusing All Calls Do Not Disturb Using Instant Messaging Using Voice MailPress , and then select Features Messages Message Center Managing Instant Messages Press , and then select Features Messages Instant MessagesSending Instant Messages Viewing Call Lists Working with Call Lists Clearing Call List Entries Editing Call List Entries Working with Contact DirectorySearching Contact Directory Updating Contact Directory Using Buddy Lists on To add a Contact Directory entry from a call list Searching Corporate Directory Working with Corporate Directory Saving Corporate Directory Search Results Updating Presence Settings Using Buddy Lists Blocking Contacts from Viewing Your Status Selecting Contacts to MonitorIntegrating with Microsoft Lync Server Features Presence Watcher List Select Features Presence Blocked List Presence Icon Buddy Status Press , and then select Features Presence Buddy StatusMonitoring the Status of Contacts in Your Buddy List Watcher List Logging In and Out of a Phone Accessing Personal Phone Settings with User Profiles Placing Calls from Phones that are in the Logged Out State Press , and then select Features User Login Log out Locking the Phone Changing Your Login Password Locking and Unlocking Your Phone About Your User Password Calling and Answering from a Locked Phone Push-to-Talk Mode Broadcasting Messages Using Push-to-Talk and Group Paging Sending PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Updating Channel Subscriptions Sending and Receiving Pages Group Paging Mode Receiving Pages Adjusting the Volume of Pages Allowing Pages to Play During Active Calls Integrating with Microsoft Lync Server Press , and then select Settings Basic Login Credentials Customizing What is HeardChanging the Ring Tone Changing the Speaker Volume Setting Unique Ring Tones for ContactsChanging the Ringer Volume Changing the Language Press , and then select Settings Basic Preferences LanguageCustomizing the Phone Display Muting the Microphone Changing the Time and Date Display Updating the Backlight Changing the Screen Contrast Select Maximum Intensity Press , and then select Settings Basic Backlight IntensityPress , and then select Settings Basic Backlight Timeout Select Backlight Idle Intensity Network Ethernet. From TroubleshootingPower and Startup Symptom Problem Corrective Action Functioning on Controls Calling Access to Screens and Systems Basic Restart Phone DisplaysAudio Overall Functioning Investigating Phone Warnings Testing Phone Hardware Polycom SoundStation IP 5000 Phone User Guide Governing Law Service AgreementsLimitations of Liability Warranty Exclusive Polycom Limited Warranty and Limitation LiabilityExclusions Modifications Safety and Compliance Part 15 FCC RulesInstallation Instructions Class B Digital Device or Peripheral Safety and Compliance CE Mark R & TTE Directive EU only Restriction of Hazardous Substances RoHS Safety and ComplianceNew Zealand Telepermit Australia Warning Polycom Take Back Operating Ambient Conditions End-User License Agreement for Polycom Software Support Services Limitation of Liability Israel Office Corporate HeadquartersNetherlands Office