Polycom® SoundStation® IP 5000 Phone User Guide

Rejecting Calls While Your Phone Rings

When you reject a call, you end the call before the call can connect. Your system administrator determines how rejected calls are handled (for example, rejected calls may go directly to your voice mail system). Calls you reject while your phone rings display in the Received Calls list.

To reject a call:

>>While your phone rings, press the Reject soft key (for private lines) or the Silence soft key (for shared lines).

The call ends before it can connect.

Forwarding Calls While Your Phone Rings

Your company’s settings may override this feature. For more information, contact your system administrator.

Call forwarding isn’t available on shared lines.

While your phone rings, you can choose not to answer the call and forward the call to another party.

To forward an incoming call as your phone rings:

1.While your phone rings, press the Forward soft key.

2.From the Call Forwarding screen, enter the number to forward the incoming call to.

Your phone displays the last number you forwarded calls to. If you previously set a forwarding number and want to enter a new one, press the << soft key to delete the number.

3.Press the Forward soft key.

The incoming call is forwarded to the party you specified. If call forwarding is disabled, future calls will not be forwarded and forwarding remains disabled.

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Polycom IP 5000 manual Rejecting Calls While Your Phone Rings, Forwarding Calls While Your Phone Rings