Changing the Way Calls are Answered | Polycom IP 5000 guide

Polycom® SoundStation® IP 5000 Phone User Guide

Ending Conferences

When you end a conference, you end your connection to the other conference participants. The other parties remain connected.

To end a conference:

>>From the Active:Conference screen, press the End Call soft key. The two other conference participants remain connected.

Changing the Way Calls are Answered

You can set up your phone to do the following:

•Forward certain incoming calls to another party.

•Reject all the calls from a specific contact.

•Transfer calls from a specific contact to another party.

•Temporarily refuse all incoming calls and prevent your phone from ringing.

Forwarding Calls

Your company’s settings may override this feature. For more information, contact your system administrator. Call forwarding isn’t available on shared lines.

You can set up your phone to forward calls to another party. You can choose to forward all incoming calls, or just those calls that arrive when you’re already in a call, or when you don’t answer. Your phone will forward calls even if you enable the Do Not Disturb Feature.

To forward calls to another extension:

1.From the idle screen, press the Forward soft key.

2.From the Forwarding Type Select screen, scroll to the forwarding type you want, and then press . The options are:

—Always—To forward all incoming calls.

—No Answer—To forward all unanswered incoming calls.

—Busy—To forward calls that arrive when you’re already in a call.

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Polycom IP 5000 manual Changing the Way Calls are Answered, Forwarding Calls

Contents

IP 5000 Phone Trademarks DisclaimerLimitation of Liability Customer Feedback Contents Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Changes to This Guide Before You Use Your Phone Using the Keypad Display Screen Phone Status Indicators Icon Line or Call State Description Navigating Menus and Calls If you want to Then do this Entering Data and Enabling Items URL To access the Web Configuration Utility for your phone Calling and Answering Answering Calls Placing Calls Press or the Answer soft key Calling by Entering an IP Address or URL To view this call list Press this arrow key Press , and then select Features Corporate Directory Use the speed dial feature for fast, automated dialing While Your Phone Rings Ending Calls Rejecting Calls While Your Phone Rings Forwarding Calls While Your Phone Rings During Calls Holding and Resuming CallsTransferring Calls Hosting Conference Calls Holding and Resuming Conferences Changing the Way Calls are Answered Forwarding Calls Rejecting Calls from a Contact Temporarily Refusing All Calls Do Not Disturb Diverting Calls from a Contact to Another Party Using Voice Mail Using Instant MessagingPress , and then select Features Messages Message Center Press , and then select Features Messages Instant Messages Managing Instant MessagesSending Instant Messages Working with Call Lists Viewing Call Lists Clearing Call List Entries Working with Contact Directory Editing Call List EntriesSearching Contact Directory Updating Contact Directory Using Buddy Lists on To add a Contact Directory entry from a call list Working with Corporate Directory Searching Corporate Directory Saving Corporate Directory Search Results Using Buddy Lists Updating Presence Settings Selecting Contacts to Monitor Blocking Contacts from Viewing Your StatusIntegrating with Microsoft Lync Server Select Features Presence Blocked List Features Presence Watcher List Press , and then select Features Presence Buddy Status Monitoring the Status of Contacts in Your Buddy ListWatcher List Presence Icon Buddy Status Accessing Personal Phone Settings with User Profiles Logging In and Out of a Phone Press , and then select Features User Login Log out Placing Calls from Phones that are in the Logged Out State Changing Your Login Password Locking the Phone About Your User Password Locking and Unlocking Your Phone Calling and Answering from a Locked Phone Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk Mode Sending PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Sending and Receiving Pages Receiving Pages Adjusting the Volume of Pages Integrating with Microsoft Lync Server Allowing Pages to Play During Active Calls Customizing What is Heard Press , and then select Settings Basic Login CredentialsChanging the Ring Tone Setting Unique Ring Tones for Contacts Changing the Speaker VolumeChanging the Ringer Volume Press , and then select Settings Basic Preferences Language Customizing the Phone DisplayMuting the Microphone Changing the Language Changing the Time and Date Display Changing the Screen Contrast Updating the Backlight Press , and then select Settings Basic Backlight Intensity Press , and then select Settings Basic Backlight TimeoutSelect Backlight Idle Intensity Select Maximum Intensity Troubleshooting Power and StartupSymptom Problem Corrective Action Network Ethernet. From Controls Functioning on Access to Screens and Systems Calling Displays AudioOverall Functioning Basic Restart Phone Testing Phone Hardware Investigating Phone Warnings Polycom SoundStation IP 5000 Phone User Guide Service Agreements Governing LawLimitations of Liability Polycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral Modifications Safety and Compliance CE Mark R & TTE Directive EU only Safety and Compliance New Zealand TelepermitAustralia Warning Restriction of Hazardous Substances RoHS Polycom Take Back Operating Ambient Conditions End-User License Agreement for Polycom Software Support Services Limitation of Liability Corporate Headquarters Israel OfficeNetherlands Office