User’s Guide for Polycom HDX Room Systems

To delete a group from Favorites:

1From the Favorites or Directory screen, highlight the group name.

2 Press on the remote control or select Options > Delete Group.

When you delete a group, all entries in that group are deleted. If you want to keep these entries, be sure to assign them to a new group before you delete the old group.

To view or call a group:

From the Favorites screen or Directory screen, highlight the group name, then do one of the following:

To view the contacts inside the group, press the center Select button on the remote control.

To place a call to the group, press the Call button on the remote control. Depending on how your system is configured, it attempts to call the group using a pre-defined list of call types. Contact your system administrator for more information.

You cannot call a group that contains another group, and you cannot call a group that exceeds your system’s multipoint calling capability.

Refreshing Entries from the Polycom Global Directory Server

The global directory entries are periodically refreshed on systems registered to the Polycom Global Directory Server. You can also manually refresh the global directory entries on your system.

To manually refresh Polycom GDS entries:

1Press Directory on the remote control.

2 Select Group > Polycom GDS.

3 Select Options > Refresh.

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Polycom HDX Refreshing Entries from the Polycom Global Directory Server, Select Group Polycom GDS Select Options Refresh