User’s Guide for Polycom HDX Room Systems

Polycom HDX 9004, Polycom HDX 9002, and

Polycom HDX 9001systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Showing Content from a Document Camera, VCR, or DVD Player . . 21 Showing Content with Polycom People on Content™ . . . . . . . . . . . . . 22 Using the Polycom UC Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Controlling Recording Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Working with Directory Entries and Favorites . . . . . . . . . . . . . . . . . . . . . . . 23 Searching the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Adding, Editing, and Deleting Favorites . . . . . . . . . . . . . . . . . . . . . . . . 25 Directory Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Refreshing Entries from the Polycom Global Directory Server . . . . . . 28 Contacts with Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Including Multiple Sites in Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Placing a Multipoint Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Passwords for Multipoint Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Multipoint Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Using Chair Control for Multipoint Calls . . . . . . . . . . . . . . . . . . . . . . . . 33

Changing the Way Calls Are Answered . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Temporarily Refusing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Answering Video Calls Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Muting Automatically Answered Video Calls . . . . . . . . . . . . . . . . . . . . 35 Allowing Video Display on the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Logging In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using a Polycom SoundStation® IP 7000 Conference Phone

with a Polycom HDX System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Using Polycom Conferencing for Microsoft Outlook . . . . . . . . . . . . . . . . . . 38

Using Microsoft Office Communications Server or

Microsoft Lync Server 2010 Features with Video Calls . . . . . . . . . . . . . . . . 39 Managing Contacts Using Office Communicator or Microsoft Lync . 39

Viewing Microsoft Office Communications Server or

Microsoft Lync Server 2010 Presence States . . . . . . . . . . . . . . . . . . . . . . 40

Multipoint Calls Using Centralized Conferencing Control

Protocol (CCCP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Muting in a CCCP Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Using Avaya Network Features with Video Calls . . . . . . . . . . . . . . . . . . . . 42 Customizing Your Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Allowing the Far Site to Control Your Camera . . . . . . . . . . . . . . . . . . . 43 Displaying the Far Site’s Name When the Call Connects . . . . . . . . . . . 44 Hearing Audio Confirmation When You Dial . . . . . . . . . . . . . . . . . . . . 44 Adjusting for Room Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Polycom Solution Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

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Polycom, Inc.

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Polycom manual User’s Guide for Polycom HDX Room Systems