Placing a Call, Calling by Entering a Name or Number | Polycom HDX

User’s Guide for Polycom HDX Room Systems

Placing a Call

You can use your system to place a video call in any of these ways:

•Entering a name or number on the Place a Call screen.

•Choosing a site from:

—Recent Calls list

—Favorites screen

—Speed Dial

—Directory

•Calling into a scheduled meeting from the Calendar screen.

Calling by Entering a Name or Number

To place a call by entering a name or number:

1From the Home screen select Place a Call, or start entering numbers with the remote control to go to the Place a Call screen if it is enabled on your system.

2In the dialing field, enter the dialing information. Depending on the capabilities of your system and the system you are calling, the dialing information could look like one of these examples:

—10.11.12.13 (IPv4 address—include the dots)

—1b11:22ad:333a:444b:5cc5:66d6:e777:88f8 (IPv6 address—include the colons)

—2555 (E.164 extension for H.323 or SIP)

—stereo.polycom.com (DNS name)

—19782922854 (ISDN or phone number)

—user@domain.com (SIP)

To enter letters, press Keyboard on the remote control.

To delete a number, press Delete on the remote control.

3Enter any additional information needed for the call. The available settings depend on the type of call and your system’s configuration. Not all calls require these settings:

—Call Quality – Specify the call rate or call type for this call. For most calls, choose Auto to let the system determine the best quality for the call. For audio-only calls, you might need to set this to Phone.

—Second ISDN number – Use two numbers only when the person you are calling instructs you to do so.

4	Polycom, Inc.

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Polycom HDX manual Placing a Call, Calling by Entering a Name or Number

Contents

User’s Guide for Polycom HDX Room Systems USA Contents User’s Guide for Polycom HDX Room Systems User’s Guide for Polycom HDX Room Systems Using the Remote Control Powering the System On and Off Power On Self Test PostCalling and Answering Answering a Call Placing a Call Calling by Entering a Name or Number Calling from the Recent Calls List Calling a Speed Dial Entry Select System Utilities Calendar from the Home screen From You can call By dialing Ending a CallTypes of Video Calls You Can Make Participating in an Encrypted Call Points to note about special dialing scenarios Near or Selecting and Adjusting a Camera or Other Video SourceControlling What You See To adjust a Polycom EagleEye View camera Starting and Stopping Camera Tracking with EagleEye Director Setting and Using Camera Presets Scroll to Dual Monitor Emulation and press Switching Between Full-Screen Video and the Home ScreenEnabling Dual Monitor Emulation Last layout viewed is used for the next call Showing, Moving, and Turning Off the PIP Display to Specifying When to Display the PIPSelect this setting To show the PIP Adjusting Volume Controlling What You HearMuting the Microphone Points to note about muting the microphone Showing Content Showing Content with People+Content IPPoints to note about People+Content IP Enjoying Stereo Audio in Video Calls Resolution Refresh rates Hz Resolution Polycom HDX 9004, Polycom HDX 9002, Polycom HDX 9001systems Showing Content from a Document Camera, VCR, or DVD Player Showing Content with Polycom People on Content Select People on Content Controlling Recording Devices Using the Polycom UC BoardWorking with Directory Entries and Favorites Searching the Directory Select Options Add a Contact Select Create Contact Setting DescriptionAdding, Editing, and Deleting Favorites Select Add from Directory Points to note about deleting contacts Directory Groups Choose Options Add to FavoritesSelect Options New Group Points to note about groups Refreshing Entries from the Polycom Global Directory Server Select Group Polycom GDS Select Options Refresh Icon Presence Description Including Multiple Sites in CallsContacts with Presence Placing a Multipoint Call Passwords for Multipoint Calls Multipoint Viewing Modes Systems with See this Hosted by Allows chair control if Using Chair Control for Multipoint CallsClick Place a Call Temporarily Refusing Calls Changing the Way Calls Are Answered Scroll to Mute Auto Answer Calls and press Answering Video Calls AutomaticallyMuting Automatically Answered Video Calls Logging In and Out Allowing Video Display on the WebScroll to Allow Video Display on Web and press Keyboard on Press the Answer soft key on the conference phone Using Polycom Conferencing for Microsoft Outlook User’s Guide for Polycom HDX Room Systems Icon Presence State Description Muting in a Cccp Call Using Avaya Network Features with Video Calls Customizing Your Workspace Allowing the Far Site to Control Your Camera Displaying the Far Site’s Name When the Call Connects Hearing Audio Confirmation When You DialAdjusting for Room Lighting Scroll to Keypad Audio Confirmation and press Polycom Solution Support Scroll to Backlight Compensation and press