RCA L50000 manual RCA Lcos Display Limited Warranty, 155

Chapter 7 Help & Assistance

RCA LCOS Display Limited Warranty

What your warranty covers:

•Defects in materials or workmanship.

For how long after your purchase:

•One year from date of purchase for labor.

•One year from date of purchase for parts.

•Two years from date of purchase for light engine and lamp assembly.

The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.

What we will do:

•Pay an Authorized RCA LCOS Service Center the labor charges to repair your unit.

•Pay an Authorized RCA LCOS Service Center for the new, or at our option, refurbished replacement parts, light engine, and lamp assembly required to repair your unit.

How you get service:

•Call 1-866-SCENIUM and have your unit’s date of purchase and model/serial number ready.

•A representative will troubleshoot your problem over the phone.

•If the representative determines that you should receive service, they will provide you with the name(s) of the Authorized LCOS Display Service Center in your area.

•Contact the Service Center and arrange for home or pick up, repair, and return service, provided that your unit is located within the geographic territory covered by an Authorized RCA LCOS Service Center. If not, you must take your unit to the Service Center location at your own expense, or pay for the cost the Service Center may charge to transport your unit to and from your home.

•Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period must be presented to obtain warranty service. For rental firms, proof of first rental is also required.

What your warranty does not cover:

•Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your display. Any additional information should be obtained from your dealer.)

•Installation and related adjustments.

•Damage resulting from non-approved installation methods.

•Signal reception problems not caused by your LCOS display.

•Damage from misuse or neglect.

•Batteries.

•Customer replacement fuses.

•Labor to replace the light engine and lamp assembly after one year from the date of purchase.

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