Chapter 7 Help & Assistance

Tip: Access Card

The access card was inserted into your TV at the factory. Periodically, the program provider might issue a new access card that you will have to insert in the designated slot that’s on the back of the TV. See page 27 for an illustration of the back of the TV.

New Access Card

Periodically, your program provider may issue you a replacement access card if you subscribe to DIRECTV® programming. The New Access Card menu allows you to transfer the information from the old card onto the new one. The access card fits into a slot on the back of the TV (go to page 27 for illustration).

To replace the card:

1.Press MENU when the remote is in DIRECTV mode.

2.Highlight Assistance, and press OK.

2.Select New Access Card.

3.Follow the on-screen directions to validate the new card.

System Test

The System Test screen is accessed through the Assistance menu and allows you to initiate diagnostic procedures on the DIRECTV System, if you subscribe to DIRECTV® programming. You should use this feature to get your access card number or when your television doesn’t seem to be receiving satellite signals correctly.

Note: A message screen appears when you select System Test from the Assistance menu. This screen tells you whether the system passed each test. If your system fails the test, run the system test several times before concluding that there is a problem. Occasional fluctuations in the phone line or satellite signal can give temporary false readings. If you do not subscribe to DIRECTV® programming or you do not have your satellite dish antenna installed, the test will fail.

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RCA L50000 manual New Access Card, System Test, Tip Access Card, 142