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Ricoh 2051/2060/2075 5. Troubleshooting, If Your Machine Does Not Operate as You Want, General, “Please wait.” is dis

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5. Troubleshooting

If Your Machine Does Not Operate as You Want

General

Machine Status		Problem/Cause	Action

“Please wait.” is dis-		This message appears	Wait until the machine is ready.
played.		when you turn on the oper-
		ation switch or change the
		toner bottle.

The display panel is off.		The screen contrast knob is	Set the screen contrast knob to the
		turned to the dark position.	light position so that the display
			panel can be seen properly.

		The machine is in Energy	Press the {Energy Saver} key to can-
		Saver mode.	cel Low Power mode.

		The operation switch is	Turn on the operation switch.
		turned off.

Nothing happens when the		The main power switch is	Turn on the main power switch.
operation switch is turned		turned off.
on.

Memory is full.		The number of scanned	Press [Delete File] to delete unneces-
		pages exceeds the capacity	sary documents.
		of the hard disk.

The function status indica-		The function associated	Press the function key correspond-
tor is red.		with the red indicator has	ing to the indicator. Follow the in-
		been interrupted.	structions displayed in the display
			panel.

The main power indicator		This occurs in the follow-	Check that the computer does not
continues blinking and		ing cases:	control the machine when you turn
does not turn off when		• The machine is in com-	off the main power switch.
pressed.		• The machine is in com-
pressed.		munication with exter-
		munication with exter-
		nal equipment.
		• The hard disk is in op-
		eration.

The original images are		You may have loaded the	Load paper into the large capacity
printed on the reverse side		paper incorrectly.	tray (LCT) and a bypass tray with
of the paper.			the print side up, or into a paper
			tray with the print side down. See
			p.96 “B Loading Paper”.

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Contents

Operating Instructions General Settings Guide Getting Started Combined Function Operations Document Server User Tools (System Settings) Page Manuals for This Machine ❖Manuals for DeskTopBinder Lite [Setup] [Start] What You Can Do with This Machine Connecting Two Machines for Using the Scanner in a Copying Network Environment Administrating the Machine Monitoring the Machine Via Protecting Documents Computer (Security Functions) TABLE OF CONTENTS 1. Getting Started 2. Combined Function Operations 3. Document Server 4. User Tools (System Settings) 5. Troubleshooting 6. Remarks 7. Entering Text 8. Specifications Page Copyrights and Trademarks Information about Installed Software expat NetBSD Page Sablotron SASL MD4 MD5 How to Read This Manual Safety Information Page Page Positions of Labels and Hallmarks for RWARNING and RCAUTION Page ENERGY STAR Program ❖Duplex Priority The ENERGY STAR Program recommends the duplex function. By conserv Specifications ❖Recycled Paper Machine Types Page 1. Getting Started Guide To Components Control panel 9. Paper tray (tray 1-3) Front cover 1.Ventilation holes 2.Bypass tray External Options 1.Mailbox 2.Copy tray 3.Booklet Finisher 5.Finisher 3000B(100-SheetStaples) Internal Options A Printer/Scanner unit Allows you to use the printer and scanner functions B IEEE 1394 interface board *1 Connects to an IEEE 1394 cable Control Panel 12. Operation switch 13. {Sample Copy} key 14. {Start} key 15. {Clear/Stop} key Display Panel The display panel shows machine status, error messages and function menus When you select or specify an item on the display panel, it is highlighted like . Keys appearing as OK cannot be used By default the copying screen is displayed when you turn the power on When the Authentication Screen is displayed A Press [Enter] for Login User Name [Enter] B Enter a login user name, and then press [OK] [OK] Log Off A Press {User Tools /Counter} B Press [Logout] C Press [Yes] D Press {User Tools /Counter} Turning On the Power Turning Off the Power B Open the switch cover, and turn off the main power switch Turning Off the Main Power A Make sure the On indicator is off Saving Energy -AutoOff Data In Page 2.Combined Function Operations Changing Modes -SystemReset Job List [Print Priority] [Job Order] Checking the Job List A Press the {Job List} key Prev.] Next] C Press [Detail] D Check the contents of the list E Press [OK] Multi-Access Multi-Access [New Job] ❒ Stapling cannot be used at the same time for multiple functions 3. Document Server Relationship between Document Server and Other Functions Using the Document Server B Press [Scan Original] C Enter a file name, user name, or password if necessary D Place your originals E Make settings as desired F Press the {Start} key When using a name registered in the Address Book When using an unregistered user name When no names are registered in the Address Book Changing a Stored Document's File Name, User Name, or Password [Printg Odr] To Check Details of Stored Documents A Select the document B Press [Detail] Searching for Stored Documents To Search by File Name C Enter the file name, and then press [OK] [File List] Printing Stored Documents A Select the document to be printed B If you need to change the print settings, press [Print Settings] [Print Settings] To stop printing To change the number of copies during printing [User Name], [File Name] or [Date] B Press the {Sample Copy} key Sample Copy Deleting Stored Documents A Press the {Document Server} key. B Select the document C Press [Delete File] D Press [Delete] to delete the docu- ment [Delete] Viewing Stored Documents Using a Web Browser A Start a Web browser B Enter “http:// (IP address of this machine) /” in the [Address] box [Address] Page Settings for the Document Server 4. User Tools (System Settings) User Tools Menu (System Settings) ❖Tray Paper Settings (See p.55 “Tray Paper Settings”.) LCT ❖Timer Settings (See p.58 “Timer Settings”.) ❖Interface Settings •For details about network settings, see Network Guide User Tools Menu (System Settings) ❖File Transfer • For details about network settings, see Network Guide ❖Administrator Tools(See p.60 “Administrator Tools”.) Accessing User Tools (System Settings) Settings You Can Change with User Tools ❖Print Priority ❖Interleave Print [Interleave] ❖Output Tray Setting ❖Output: Copier ❖Output: Document Server ❖Output: Printer ❖ADF Original Table Elevation ❖Job List Display Time ❖Z-foldPosition Output tray settings Tray Paper Settings ❖Paper Tray Priority: Copier (Copier/Document Server) ❖Paper Tray Priority: Printer (Printer) ❖Tray Paper Size: (Tray 2,3) ❖Paper Type: Bypass tray ❖Paper Type: (Tray1-3,LCT) [Tab Stock] [Auto Paper Select] [No Display] [Recycled Paper] ❖Cover Sheet Tray Timer Settings ❖Auto Off Timer ❖Energy Saver Timer ❖Panel Off Timer ❖System Auto Reset Timer ❖Copier/Document Server Auto Reset Timer (Copier/Document Server) [Off] ❖Scanner Auto Reset Timer (Scanner) ❖Set Date Administrator Tools ❖User Authentication Management ❖Administrator Authentication Management ❖Program/ Change Administrator ❖Key Counter Management ❖Extended Security ❖Display/Print Counter Press [System Settings] Press [Administrator Tools] DPress [Display/Print Counter] ❖Address Book Management •[Program/Change] •[Delete] ❖Address Book: Program/Change/Delete Group • [Program/Change] ❖Address Book: Change Order [OPQ] [CD] APress the {User Tools/Counter} key BPress [System Settings] [Print on 2 Sides] ❖Address Book: Edit Title ❖Address Book: Select Title ❖Auto Delete File ❖Delete All Files [Yes] ❖Program/ Change LDAP Server ❖Use LDAP Server [Search LDAP] Address Book ❖E-mail ❖Folder ❖Add to Group Managing names in the Address Book Sending e-mailby Quick Dial Managing users and machine usage Registering Names To select the title To change the name or key display To change the title Authentication Information Registering a New User Code To change the available functions To print the number of prints for all user codes To clear the number of prints made under a user code To clear the number of prints for all user codes E-mailDestination Using the e-mailaddress as the sender D Press [Auth. Info] E Press [Specify Other Auth. Info] on the right side of SMTP Au- thentication Changing a Registered E-mailDestination E Select the name whose e-mailaddress you want to change Deleting a Registered E-mailDestination E Select the name whose e-mailaddress you want to delete H Press [Delete All], and then press [OK] Registering Folders To locate the folder manually Using Browse Network to locate the folder To change the protocol Changing items under SMB G Press [Specify Other Auth. Info] on the right side of Authentication 4Note N Press [FTP] O Press [Change] under Server Name P Enter the server name, and then press [OK] Changing items under FTP E Select the user of the folder you want to delete Registering Names to a Group Registering Names to a Group To change the group name and key display To change the registration number Adding a Group to Another Registering a Protection Code To use the registered name as the destination or sender To set the protection code To specify the object of protection Registering a Protection Code for a Group Registering LDAP Authentication Page 5. Troubleshooting If Your Machine Does Not Operate as You Want “You do not have the privileges to use the following function(s).” is dis function(s).” contin “Exceeded max. number of pages per file.Do you want to store scanned by other functions.” ap [Stop] key was pressed.Stop printing?” appears B Loading Paper When the whole tray is pulled out Loading Paper in Tray 1 (Tandem Tray) When the left half of the tray is pulled out Loading Paper in Tray 2 and D Load paper by repeating steps B and C E Close the top cover of the large capacity tray (LCT) Loading Paper in the Interposer B Adjust the paper guides to the paper size Suspend Copy when using Finisher 3000B (100–SheetStaples) D Adding Toner Page Replacing Toner x Clearing Misfeeds Page Page Page Page Page Page Page Page Page Changing the Paper Size To adjust the paper size to one not available on the paper size selector d Adding Staples Page Page e Removing Jammed Staples Page Page y Removing Punch Waste D Close the front cover of the finisher Page Page 6. Remarks Dos And Don'ts Toner Where to Put Your Machine Power Connection R WARNING: • Connect the machine only to the power source described on the inside front cover of Maintaining Your Machine Other Functions Printing inquiry information Counter Page 7. Entering Text Entering Text Entering Text Entering letters Deleting characters 8. Specifications Main Unit ❖ Copy paper size: ❖ Copy paper weight: ❖ Non-reproductionarea: ❖ First copy time: ❖ Copying speed: (Type 1) Main Unit ❖Reproduction ratio: Preset reproduction ratios: Zoom: From 25 to 400% in 1% steps ❖Maximum continuous copy run: •Complete system *1 ❖Dimensions (W ⋅ D ⋅ H up to exposure glass): •Types 1, 2, 3: 690 ⋅ 760 ⋅ 985(1165 *1 ) mm, 27.2" ⋅ 29.9" ⋅ 38.8"(45.9" *1 ) *1 When the ADF is included ❖Space for mainframe (W ⋅ D): ❖Weight: ❖HDD: ❖HDD (Document Server): ❖Capacity: Maximum number of stored documents: Auto Document Feeder ❖Mode: ❖Original size: ❖Original weight: ❖Number of originals to be set: Options ❖ Stack capacity: ❖ Staple paper size: ❖ Staple paper weight: ❖Staple capacity: ❖Stack capacity after stapling ❖Staple position: 4 position (Top, Top Slant, Bottom, 2 Staples) Finisher Shift Tray 2: ❖Stack capacity *1 : Without Z-fold: ❖ Stack capacity after stapling ❖ Staple position: ❖ Saddle stitch paper size: ❖ Saddle stitch paper weight: ❖ Saddle stitch capacity: Finisher 3000M (50-SheetStaples) ❖Stack capacity: ❖Staple paper size: Page Page Punch Unit (Booklet Finisher, Finisher 3000M) 52 – 163 g/m2, 14 lb. – 43 lb 26.4W (power supplied from main unit.) ⋅ 92 mm, 55.9 ⋅ 179.5 Z-foldingUnit Copy Tray Large Capacity Tray (LCT) ❖Dimensions (W ⋅ D ⋅ H, option unit): Page Others Copy Paper tray, contact your service representative The optional tab sheet holder is required The paper size is detected automatically Press [Bypass], and the {#} key, and then select the paper size [Bypass] Non-recommendedPaper ❒Do not use any of the following kinds of paper or a fault might occur • Paper for inkjet printers 8 Paper Storage INDEX Energy Saver {Interrupt} key {Job List} key Program Start {User Tools/Counter} key