Holsten1AE_Basic_FM.book Page 49 Monday, November 6, 2000 8:10 PM
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| Solutions to Common Problems |
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Problem | Required Action |
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Copies are wrinkled. | Is the copy paper set at an angle? Make sure the paper is set |
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| correctly. See P.33 “Loading Paper into the Paper Tray” |
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| Make sure the paper tray is installed correctly. See the setup |
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| guide, “Before You Use This Machine”. |
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Copy paper misfeeds occur fre- | Is the proper paper in the paper tray? |
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quently. | Paper size and weight must be within the standards set for |
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| this machine. See Chapter 11, “Specifications" in the Ad- |
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| vanced Features manual. |
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| Is folded, wrinkled, damp, or curled paper in the paper tray? |
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| Always use dry, undamaged paper. |
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| Is the paper set properly in the paper tray? |
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| Always load paper correctly. See P.33 “Loading Paper into the |
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| 4 |
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| Paper Tray”. |
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| Make sure that there is not too much paper in the trays; do |
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| not fill them up over the load limit mark (White Line). |
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| Are there any pieces of misfed paper or other foreign objects |
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| in the machine? |
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| Make sure that the paper path is completely clear of paper |
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| and other material after a misfeed. |
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| Are you copying onto recycled paper? |
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| Fan the stack of recycled paper and load it in the paper tray. |
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Stripes on copies. | The scanner is dirty. |
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| Clean scanner (4, 5). See Chapter 9, “Cleaning the Rollers |
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| and Scanner" in the Advanced Features manual. |
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TELEPHONING |
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You cannot receive phone calls; | You might be in FAX mode. |
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the unit only rings once then | Change to TEL or Auto mode. See P.18 “Reception Modes”. |
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goes into receive mode. |
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You cannot receive phone calls; | The telephone line is not connected. |
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the unit does not ring. | Connect the modular cord. See Chapter 10, “Connecting Up |
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| to the Telephone Line" in the Advanced Features manual. |
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49
