Troubleshooting

Operational Difficulties

 

 

Problem

Required Action

Transmission cannot take place

The other machine is out of order.

 

Check the error report.

 

Ask the other party to check their machine

 

and correct the fault.

 

 

 

The line is busy or noisy.

 

Check that the dial tone is sent out.

 

Try to retransmit.

 

 

Documents sent to other fax

The original must be placed face up in the

terminals arrive blank.

document feeder.

 

Position the original correctly. See page 7.

 

 

Consistent difficulty in

There are some bad lines between you and that

communicating with a particular

other terminal.

terminal

Store that terminal’s number as a Quick Dial

Consistent poor image quality when

Key or Speed Dial Code.

communicating with a particular

Then call a service technician. Inform him of

terminal

the nature of the problem and give the

 

Quick Dial Key or Speed Dial Code that you

 

stored the number in.

 

 

RECEPTION

 

 

 

The telephone keeps ringing and no

You are in Manual Receive mode.

fax is printed.

Change to Auto Select mode (see page 12).

 

 

 

Power is switched off.

 

Switch the power on.

 

 

RECEPTION/COPYING

 

 

 

No printout; the ADD PAPER

The paper trays are empty.

appears in the display.

Add paper (see page 48).

 

 

 

The metal plate in the optional paper feed unit is

 

not raised up.

 

Press the buton on the left of the paper feed

 

unit.

 

 

No printout; the CLEAR COPY

The printer has jammed.

appears in the display.

Clear the jam (see page 56).

 

 

 

 

60

Page 69
Image 69
Ricoh FAX1700L manual Reception