Calling the Service Station

Troubleshooting

Calling the Service Station

The machine has a feature called Service Report Transmission. Use this feature when your machine is having problems. The machine will transmit information about the condition of your machine to your service representative. A technician will then be able to find out what the problem is before making a visit. Service Report Transmission is available when the fax number of the service representative has been programmed.

Sending a Service Report

When you need to send a service report, do the following.

1

2

Function 6 2 2 2 2 7 2 and Yes.

Start.

SYSTEMPARA.TXSTART

DIALING5551234

If the transmission was not successful, the machine will not redial. You must repeat the operation. Program your machine’s own telephone number in order for your service representative to identify the sender of the service report. (Function 61: see page 88)

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Ricoh FAX1700L manual Systempara.Txstart, Calling the Service Station, Function 6 2 2 2 2 7 2 and Yes Start