11 Troubleshooting Guide

Screen issue

The power LED is off. The screen will not

Make sure that the power cord is connected.

switch on.

("2.2 Connecting and Using a PC")

 

 

 

"No Signal" is displayed on the screen (refer

Check that the product is connected correctly with a

to "Connecting to a PC").

cable

 

("2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

"Not Optimum Mode" is displayed.

This message is displayed when a signal from the

 

graphics card exceeds the product's maximum

 

resolution and frequency.

 

 

 

Refer to the Standard Signal Mode Table and set the

 

maximum resolution and frequency according to the

 

product specifications.

 

 

The images on the screen look distorted.

Check the cable connection to the product

 

("2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension cable, etc)

 

and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency of the PC

 

and graphics card are set within a range compatible

There are shadows or ghost images left on the

with the product. Then, change the screen settings if

screen.

required by referring to the Additional Information on

 

 

the product menu and the Standard Signal Mode

 

Table.

 

 

The screen is too bright. The screen is too

Adjust Brightness and Contrast.

dark.

 

 

 

Screen color is inconsistent.

Go to Picture and adjust the Colo(u)r Temp.

 

settings.

 

 

The colors on the screen have a shadow and

Go to Picture and adjust the Colo(u)r Temp.

are distorted.

settings.

 

 

White does not really look white.

Go to Picture and adjust the Colo(u)r Temp.

 

settings.

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the mouse

 

 

to return to the previous screen.

 

 

11 Troubleshooting Guide 186