Problem
Cause and solution
Transparencies or | • The film or envelopes may not be loaded correctly. Make |
envelopes do not feed | sure you load no more than 10 transparencies or |
correctly. | envelopes in the automatic feeder. Depending on the |
| thickness, the maximum capacity may need to be reduced. |
| • When you feed into the manual feeder, you must load one |
| sheet at a time. |
|
|
Repeated paper jams | • The paper you are using may be causing the jams. Fan the |
occur. | paper before stacking it in the paper feeder. This keeps the |
| sheets from sticking together. |
| • There is too much paper in the paper feeder. Remove |
| excess paper from the feeder. |
| • Check that the paper you are using and your printing |
| environment are within the specifications of the machine. |
| • An incorrect output method is being used. When you use |
| the manual paper feeder, use the |
|
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4.10 Troubleshooting