04-Troubleshooting 3/2/00 9:15 AM Page 8

Problem

Cause and solution

 

Insufficient memory

A page is printed with the “PCL 5e: Insufficient Memory”

 

 

message. There is not enough memory installed to print the

 

 

page. Print the page with a lower resolution or expand the

 

 

printer memory. See “Adding printer memory” on page 3.6.

 

 

 

 

 

Printout does not match

• Paper may not be loaded or aligned correctly in the paper

 

paper size.

feeder.

 

 

• The application’s paper size and margin settings may be

 

 

incorrect.

 

 

• Make sure that you are using the correct printer driver.

 

 

Select ML-5200A as the default printer in your application.

 

 

• The printer cable specifications may be incorrect. Use an

 

 

IEEE-1284 rated cable for parallel connection and USB

 

 

v1.0-compliant cable for USB connection.

 

 

 

 

 

Half of the page is blank.

• The page layout may be too complex. Simplify the page

 

 

layout and remove any unnecessary graphics from the

 

 

document if possible. You can also lower the print

 

 

resolution to 300dpi.

 

 

• The page orientation setting may be incorrect. Change the

 

 

page orientation in the printer driver.

 

 

•The paper size loaded in the paper feeder and the software

 

 

paper size settings may not match. Insert the correct paper

 

 

into the printer or change the software paper size settings.

 

 

 

 

The printer prints the

• The printer cable may not be connected properly. Check

 

wrong data, or incorrect

the printer cable connection.

 

characters.

• There may be a problem with the printer driver software.

 

 

 

 

Exit Windows and reboot the computer. Turn the printer

 

 

off, on again.

 

 

• The printer cable specifications may be incorrect. Use the

 

 

printer cable supplied with the printer or replace the cable

 

 

with an IEEE-1284 rated cable.

 

 

• The wrong printer driver may be elected. Select the

 

 

correct printer driver

 

 

 

 

4.6 Troubleshooting

Page 67
Image 67
Samsung ML-5200A manual Insufficient memory, Printout does not match, Paper size, Half of the page is blank, Printer prints