Problems and Solutions
Dialing and transmission problems
Problem |
| Solution |
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No dial tone when you | • | Make sure the handset cord is connected to the |
pick up the handset or |
| correct jack. See Connecting the handset in |
press the SPEAKER key. |
| Connections in Chapter 1. |
|
|
|
Dialing is not possible. | • | Make sure the power cord is properly plugged into |
|
| a power outlet. |
| • | Make sure that the telephone line is properly |
|
| connected to both the TEL. LINE jack and the wall |
|
| jack. |
| • | Make sure that the fax machine is set to the correct |
|
| dialing mode for your telephone line. See |
|
| Connecting the telephone line cord in |
|
| Connnections in Chapter 1. |
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|
The power is on, but no | • | Make sure that the receiving machine has paper. |
transmission takes place. |
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|
| • | Make sure that the telephone line cord is plugged |
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| into the TEL. LINE jack, and not the TEL. SET jack. |
| • | If the receiving machine is in manual mode with no |
|
| attendant, reception will not be possible. |
| • | Check the display for error messages. |
| • | Pick up the handset and check for a dial tone. |
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|
|
Nothing is printed at the | • | Make sure that the document for transmission is |
receiving end. |
| placed face down in the feeder. |
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|
|
A distorted image is | • | If Error Correction Mode is turned off (see Error |
received at the other end. |
| Correction Mode in Chapter 2), noise on the |
|
| telephone line may cause distortion. Try sending |
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| the document again. |
| • | Make a copy of the document on your fax machine. |
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| If the copy is also distorted, your fax machine may |
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| need service. |
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10. Trouble- shooting
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