|
| Problems and Solutions | |
|
|
|
|
The quality of copies is | • | Any dirt or material on the scanning glass will |
|
poor and/or black spots |
| cause spots to appear on copies and transmitted |
|
appear. |
| faxes. Clean the scanning glass as explained in |
|
|
| Chapter 9. |
|
|
|
|
|
Dots appear at regular | • | The drum cartridge may be damaged. Replace the |
|
intervals on received |
| drum cartridge. |
|
documents and copies. |
|
|
|
|
|
|
|
10. Trouble- shooting
Answering machine connection
Problem |
| Solution |
|
|
|
The answering machine | • | Make sure your fax machine's reception mode is |
connection does not |
| set to A.M. |
operate properly. |
|
|
| • | Make sure your fax machine's TEL. LINE jack is |
|
| connected to the wall jack. Make sure your fax |
|
| machine's TEL. SET jack is connected to your |
|
| answering machine's telephone line jack (not the |
|
| answering machine's extension phone jack). |
| • | Make sure your answering machine's outgoing |
|
| message is under 10 seconds. |
| • | Make sure that the Quiet Detect Time setting is set |
|
| to three or four seconds (see Chapter 6). |
| • | Make sure that the Distinctive Ring function is set |
|
| to OFF SETTING (see Distinctive Ring in Chapter |
|
| 7). |
| • | If you have checked all of the above and the |
|
| hookup still doesn't operate properly, call the |
|
| Customer Assistance Center. |
|
|
|
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