Sharp FO-2950M Reception and copying problems

Problems and Solutions

126

Reception and copying problems

Problem Solution

The fax machine doesn't

receive documents

automatically.

•Make sure that the reception mode is set to FAX. If

you subscribe to a distinctive ring service, make

sure that the Distinctive Ring function is set to the

correct ring pattern. If you do not subscribe to a

distinctive ring service, make sure that Distincti ve

Ring is set to OFF SETTING. (See Distinctive Ring

in Chapter 7.)

The power is on, but no

reception takes place.

•Make sure that the telephone line cord is plugged

into the TEL. LINE jack, and not the TEL. SET jack.

The printing paper comes

out blank when you try to

receive a document.

•Make sure that the document is loaded properly in

the feeder of the transmitting machine. Make a

copy or print a report to confirm the printing ability

of your machine.

The received document is

faint.

•Ask the other party to send higher contrast

documents. If the contrast is still too low, your fax

machine may need service. Make a copy or print a

report to check your machine’s printing ability.

•The toner cartridge may need replacement.

Received images are

distorted.

•If the sending machine has Error Correction Mode,

make sure this feature is turned on in both fax

machines (see Error Correction Mode in Chapter

2).

•If Error Correction Mode is turned off, noise on the

telephone line may cause distortion. Have the other

party try sending the document again.

•The drum cartridge may be damaged. Try a new

drum cartridge.

•Make a copy or print a report on your fax machine.

If the copy or report is also distorted, your fax

machine may need service.

all-fo2950.book Page 126 Monday, September 25, 2000 8:57 AM

Contents

Main OPERATION MANUAL FACSIMILE FO-2950M FO-2950M FACSIMILE Page Introduction Page Important safety information Page Table of Contents Page A Look at the Operation Panel Page Page 1. Installation Unpacking Checklist Connections Page Page 2 3 Page Page Installing the Toner Cartridge 2 3 Page 7 8 Loading Printing Paper 1 3 2 6 4 5 7 Setting Up the Multifunction Interface 1 3 2 Page Page Entering Your Name and Fax Number The display will show: 4 5 3 2 6 Page Setting the Date and Time 7 8 4 5 6 2 3 9 10 Setting the Reception Mode 2 3 4 5 Volume Adjustment 2 1 3 1 2 3 1 2 3 2. Sending Documents Transmittable Documents Loading several pages at onc e: Page 2 Loading the Document 1 3 1 Page Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. Contrast settings Resolution settings Page 2 3 Sending a Fax by Normal Dialing 1 2 532 2 3 4 5 Beep Sending a Fax by Automatic Dialing 2 3 32 2 4 6 7 9 8 4 5 3 Page Page 2 3 0 9 1 2 3 32 2 4 3 2 5 6 2 3 2 3 1 2 3 2 3 2 3 3. Receiving Documents Using FAX Mode 2 3 1 2 Using TEL Reception Mode 3 1 2 3 2 3 2 3 Page 2 3 Substitute Reception to Memory 2 4. Making Copies 1 3 2 3 5. Making Telephone Calls 1 2 3 Page 6. Answering Machine Hookup Connecting an Answering Machine 1 2 1 2 Optional A.M. Mode Settings Page 7. Special Functions Broadcasting 1 2 3 4 5 2 1 2 3 6 4 0 1 24 Distinctive Ring (Requires Subscription to Service) 2 3 4 5 Page Cover Sheet 2 3 4 Batch Page Numbering 3 4 Blocking Reception of Unwanted Faxes 2 3 4 6 2 Polling (Requesting a Fax Transmission) 1 2 3 1 4 5 6 3 2 3 2 3 4 6 532 2 1 3 4 8 9 6 10 7 5 3 4 12 11 8. Printing Lists 1 2 3 Explanation of headings 2 3 Page Page Page 2 3 9. Maintenance Scanning glass and rollers The housing Replacing the toner cartridge 1 2 3 Replacing the drum cartridge 1 Page 5 6 7 Cleaning the drum cartridge 1 2 3 4 6 7 5 10. Troubleshooting Problems and Solutions Line error Dialing and transmission problems Reception and copying problems Answering machine connection General problems 1 2 3 Messages and Signals Display messages Page Audible signals Clearing Paper Jams 1 2 3 2 3 1 5 4 6 7 8 9 FCC Regulatory Information 137 FCC Regulatory Information SHARP MATERIAL SAFETY DATA SHEET (1/2) Section 1. Product Identification Section 2. Suppliers Name and Address Section 3. Ingredients SHARP MATERIAL SAFETY DATA SHEET (2/2) Section 5. Health Hazard Data Section 6. Physical Chemical Characteristics Section 7. Fire and Explosion Data Quick Reference Guide Setting the Date and Time Storing and Clearing Auto Dial Numbers Quick Reference Guide 141 Sending Faxes Receiving Faxes Gua de referencia rpida Introduccin de su nombre y nmero * Ajuste de la fecha y hora Memorizacin y borrado de nmeros de marcacin automtica Transmisin de mensajes telefax Recepcin de mensajes telefax Index A B C D J L M N O Page Page Page NOTICE SHARP DOCUMENT NETWORK SYSTEM OF AMERICA Sharp Plaza, Mahwah, New Jersey 07430-2135 SHARP CORPORATION