Clearing a media jam (con’t)
f. If the printer has residual pieces of media, clear the pieces of media.
g. If the printer has a sticky substance such as glue, clean the media path with alcohol and cleaning paper.
h. If, after performing the stated clearing activities, you still receive an error message indicating a jam, contact your service representative.
Clearing a cutter jam
Procedures
When a cutter jam occurs, typically the cutter unit blade is stuck.
1.Follow the procedure, clearing a media jam. Be sure to prevent the print head from contacting the media.
44 | Jam clearance |