Jam clearance
2.Carefully remove the jammed media from the cutter unit.
3.If the jam occurred before the media was ejected from the media exit, pull out the media for easy cutting.
a.Cut the media with scissors or a knife.
b.Ensure the media roll is undamaged. If so, replace the media roll.
c.Verify that the Cut Mode is set as desired.
d.If the cutter blade is damaged, replace the blade. Further jams will occur as long as a damaged blade is being used.
e.If, after replacing the cutter blade, you still receive an error message indicating a jam, contact your service representative.
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