Making multiline and team calls

Step by Step

Line

Line

Line

Line

Preview

Line

Preview

or

or

or

The different states of line key lamps

The lamp is not lit – the line is free and can be used.

The lamp is lit – line is busy.

The lamp is flashing rapidly – a call is on the line: an- swer the call.

The lamp is flashing slowly – the call has been placed on hold.

Preview

You are speaking on one line. The lamp on another line key starts flashing fast. You can use the call preview function to find out who is calling on this line. The infor- mation is shown in the display. You can also find out which caller is waiting on a line key that you have previ- ously put on hold or exclusive hold. In addition, you can see information about the caller on the active line.

The preview key must be configured by System Sup- port.

Precondition: You have accepted a call on a line key. The lamp on another line key is flashing fast.

Activating the preview function

Press the key. The lamp lights up.

Press the desired line key.

Information is displayed about the caller or the waiting or parked user.

Deactivating the preview function

Press the key. The lamp goes out.

The menu line and call duration display appear again.

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Siemens Hicom 300 H, Hicom 300 E manual Preview, Different states of line key lamps, Activating the preview function