Who to contact if a problem occurs | Siemens Hicom 300 H specs

Advice for users

Step by step

Not authorized

or Not allowed

Not available

Protected

Possible cause:

a)Attempt to use a barred function.

b)PIN entered incorrectly.

Possible response:

a)Contact System Support for authorization to activate this function.

b)Enter the PIN correctly.

Possible cause:

Number not entered completely, star or pound key not pressed.

Possible response:

Enter the number or code correctly (or as instructed).

Possible cause:

Data transmission in progress.

Possible response:

Wait and then try again later.

Who to contact if a problem occurs

Contact System Support for problems lasting longer than, for example, 5 minutes.

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Siemens Hicom 300 H, Hicom 300 E manual Who to contact if a problem occurs

Contents

HiPath 4000 Hicom 300 E/300 H CE label About these Operating InstructionsImportant Notes Environmental label Basic Usage Instructions OptiPoint 500 economy basic/standard Permanently assigned function keys How to use this user guide Display Using a function key How to activate functionsVia the Service Menu Directly Additional multiline and team functions Which functions can be used?Basic and enhanced functions Additional executive/secretary functions How to make best use of your tele- phone Making calls How to activate functionsBasic Usage Instructions Telephone settings Calling several persons simultaneously Using a different telephone Storing numbers, system functions Making multiline and team calls Relocating with the telephone Advice for users Index Quick-reference operating instructions appendix Ending a call Answering a call with the handsetAnswering a call via the speaker key speakerphone Ending the call Open listening Switching to speakerphoneSwitching to the handset To activate Answering the waiting call Using the call waiting functionActivating/deactivating call waiting Ending the waiting call, resuming the first call Answering a callback request Using the mailboxRetrieval from mailbox Meaning of the display Terminating mailbox retrieval Timed remindersDeleting mailbox entries Incoming call on loudspeaker voice calling Activating/deactivating stop voice calling Answering a call on the headset Malicious call holding Dialing with the handset on-hook Making callsDialing with the handset off-hook Called party is busy or does not answer Suppressing your number on called party’s display Direct call to a colleague via loudspeaker voice calling Entering commands with tone dialing Dtmf suffix dialing Alternating between two calls toggling To switch to the waiting partyMaking a second call consultation Release the second call return to the first call Setting up a conference call System-supported conference Setting up a conference from a waiting call Setting up a conferenceSetting up a conference from a consultation call Starting a conference from a single call If the new user does not answer Expanding the conferenceCalling and adding another user Expanding the conference from a consultation call Transferring the conference Accepting a waiting call and adding it to the confer- ence Viewing member information Disconnecting the last member addedDuring the conference Putting the conference on hold Extending the call with prior announcement Using the switchover buttonTransferring a call Extending the call without prior announcement Group call TogglingConsultation Viewing the call log Using saved numbers to make callsUsing a call list missed calls Deleting an entry from the call log Saved number redialDialing a number from the call log Last number redial Dialing with repertory keys Dialing with individual speed dialing numbers Dialing with system speed dialing numbers Setting up a project call Making project calls Call duration display Storing a callback request Using the callback functionIf you do not get through Rejecting a callback request Ending Canceling an entry that is displayedCamping on a colleague’s call Overriding a colleague’s call intrude Adjusting the ringing tone pitch Telephone settingsAdjusting the ringing tone volume Setting the volume of the alerting tone Backlit Display Adjusting the display contrast onlyAdjusting the angle of the display HiPath Locking your telephone Preventing unauthorized dialing Selecting a language Selecting the language for user prompts displaysEnabling the telephone again Storing a repertory dialing number on a key If you made a mistake during input Storing any number Storing a number for redialingStoring a caller’s number or a number that has been dialed Saving individual speed dialing numbers Saving a function on a key Cancelling a saved reminder Saving timed reminders Checking the telephone Checking its functionality Checking the assignment of functions to keys Fixed forwarding Using call forwardingForwarding calls Programming/changing a forwarding destination Activating/deactivating fixed forwarding Deleting the destination for fixed forwarding Deactivating fixed forwarding in the idle menuActivating and deactivating with call forwarding key Variable forwarding Selection of a variable forwarding type Activating variable forwarding Programming/changing the forwarding destinationDeleting a forwarding destination Deactivating variable forwarding Checking forwarding Deactivating variable forwarding in the idle menu Activating and deactivating forwarding using switchAutomatic call forwarding Forwarding calls for a different terminal Press the key. The lamp lights up Confirm Select and confirm Or To check Checking/deactivating call forwarding for another telephoneChecking/deactivating call forwarding for fax, PC or busy Changing call forwarding for another terminal Using a different telephone in the same way as your own Identifying yourself with PIN and dialing Call forwarding follow me after successful identification Entering the PIN for your own HiPath 4000 or HicomDialing after successful identification If you logged on with a PIN Deactivating identification at the other telephoneIdentification with the chip card If you logged on with a chip card Relocating with the telephone Disconnecting the telephone from its present station lineReconnecting the telephone at the new station line Primary line Using line keysMaking multiline and team calls Activating the preview function PreviewDifferent states of line key lamps Deactivating the preview function Taking calls with priority Taking calls on line keysTaking calls in the order offered Activating/deactivating ringer With the Ringer Cutoff key configuredVia the Service Menu Dialing with selectable line seizure Dialing with line keysDialing with automatic line seizure Alternating between different lines With the Show Used Line key configuredIdentifying the line used Ending a call on a line key With the privacy key configuredPrivacy Allowing override Preventing override Terminating a connection on a line key Resuming the call Holding a call on a line key and picking it up againPlacing on hold With the call forwarding key Picking up a held callForwarding calls for lines Activating fixed call forwarding for a line without storing Cancelling the fixed call forwarding destination Deactivating call forwarding for a line Course of a call Picking up a specific team callTelephone in the idle state Ending the waiting call back to the first Taking a call in a hunt group Having the number of the called station displayed Parking the call Automatic parking and resumption of a callManual parking and resumption of a call Parking Lamp statuses of direct station selection DSS keys Picking up a call on holdCalling a team member directly Lamp is lit the user is making a call Taking a call for a direct station selection DSS userLamp is not lit the user is not making a call Making a call to the executive/secretary Making calls in an executive/sec- retary teamCalling executive or secretary’s office Lamp is not lit the secretary is not making a call Taking a call for the executive during a call in progress Taking a call for the executive in the secretary’s officeExtending a call to the executive Lamp is lit the secretary is making a call Forwarding calls directly to the executive Taking a call on the executive’s telephone Resuming a call at the second telephone Taking calls for other executive/ secretary teamsParking a call at the first telephone Activating/deactivating call waiting for executive Calling a messenger To deactivate deputy Using the call signal functionTo activate deputy Labeling, documentation and accessories Labeling Key Fields Attaching a Station Number Label Documentation Accessories OptiPoint key module Use of computer-aided telephone applications Care of the telephone Advice for usersTroubleshooting Possible response Dealing with error messages on the displayPossible cause Who to contact if a problem occurs Index Individual speed dialing numbers 100 43$643360+7330%630-094 HiPath 4000 Hicom 300 E/300 H Page Important functions at a glance Saved number redial Setting up a conference call Maximum Service Menu functions available