Placing on hold, Resuming the call | Siemens Hicom 300 E specification

Making multiline and team calls

Step by Step

Hold

or

Hold?

Line

Exklusive hold

or

Private hold?

Line

Holding a call on a line key and picking it up again

Precondition: You have taken a call on a line key (Æ page 71).

Placing on hold:

Press the key.

Select and confirm.

The line key of the call on hold flashes slowly. The call can be resumed at any team telephone programmed with this line key.

Resuming the call:

Press the flashing line key. Continue the call.

Holding a call on a line key exclusively and picking it up again

Precondition: You have taken a confidential call on a line key.

Placing on hold:

Press the key. The lamp lights up.

Select and confirm.

The line key of the call on hold flashes slowly. The call can be resumed only at your telephone and is not sig- nalled at any other telephone.

Resuming the call:

Press the slowly flashing line key. Continue the call.

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Image 77

Siemens Hicom 300 E, Hicom 300 H Holding a call on a line key and picking it up again, Placing on hold, Resuming the call

Contents

HiPath 4000 Hicom 300 E/300 H Important Notes About these Operating InstructionsCE label Environmental label OptiPoint 500 economy basic/standard Basic Usage Instructions Permanently assigned function keys Display How to use this user guide Via the Service Menu How to activate functionsUsing a function key Directly Basic and enhanced functions Which functions can be used?Additional multiline and team functions Additional executive/secretary functions How to make best use of your tele- phone Making calls How to activate functionsBasic Usage Instructions Calling several persons simultaneously Telephone settings Storing numbers, system functions Using a different telephone Relocating with the telephone Making multiline and team calls Index Advice for users Quick-reference operating instructions appendix Answering a call via the speaker key speakerphone Answering a call with the handsetEnding a call Ending the call Switching to the handset Switching to speakerphoneOpen listening To activate Activating/deactivating call waiting Using the call waiting functionAnswering the waiting call Ending the waiting call, resuming the first call Retrieval from mailbox Using the mailboxAnswering a callback request Meaning of the display Terminating mailbox retrieval Timed remindersDeleting mailbox entries Incoming call on loudspeaker voice calling Answering a call on the headset Activating/deactivating stop voice calling Malicious call holding Dialing with the handset off-hook Making callsDialing with the handset on-hook Called party is busy or does not answer Direct call to a colleague via loudspeaker voice calling Suppressing your number on called party’s display Entering commands with tone dialing Dtmf suffix dialing Making a second call consultation To switch to the waiting partyAlternating between two calls toggling Release the second call return to the first call System-supported conference Setting up a conference call Setting up a conference from a consultation call Setting up a conferenceSetting up a conference from a waiting call Starting a conference from a single call Calling and adding another user Expanding the conferenceIf the new user does not answer Expanding the conference from a consultation call Accepting a waiting call and adding it to the confer- ence Transferring the conference During the conference Disconnecting the last member addedViewing member information Putting the conference on hold Transferring a call Using the switchover buttonExtending the call with prior announcement Extending the call without prior announcement Group call TogglingConsultation Viewing the call log Using saved numbers to make callsUsing a call list missed calls Deleting an entry from the call log Saved number redialDialing a number from the call log Dialing with repertory keys Last number redial Dialing with system speed dialing numbers Dialing with individual speed dialing numbers Making project calls Setting up a project call Call duration display If you do not get through Using the callback functionStoring a callback request Rejecting a callback request Ending Canceling an entry that is displayedCamping on a colleague’s call Overriding a colleague’s call intrude Adjusting the ringing tone pitch Telephone settingsAdjusting the ringing tone volume Setting the volume of the alerting tone Adjusting the angle of the display Adjusting the display contrast onlyBacklit Display HiPath Preventing unauthorized dialing Locking your telephone Selecting a language Selecting the language for user prompts displaysEnabling the telephone again If you made a mistake during input Storing a repertory dialing number on a key Storing any number Storing a number for redialingStoring a caller’s number or a number that has been dialed Saving a function on a key Saving individual speed dialing numbers Saving timed reminders Cancelling a saved reminder Checking its functionality Checking the telephone Checking the assignment of functions to keys Fixed forwarding Using call forwardingForwarding calls Activating/deactivating fixed forwarding Programming/changing a forwarding destination Deleting the destination for fixed forwarding Deactivating fixed forwarding in the idle menuActivating and deactivating with call forwarding key Selection of a variable forwarding type Variable forwarding Activating variable forwarding Programming/changing the forwarding destinationDeleting a forwarding destination Checking forwarding Deactivating variable forwarding Deactivating variable forwarding in the idle menu Activating and deactivating forwarding using switchAutomatic call forwarding Forwarding calls for a different terminal Press the key. The lamp lights up Confirm Select and confirm Or To check Checking/deactivating call forwarding for another telephoneChecking/deactivating call forwarding for fax, PC or busy Changing call forwarding for another terminal Identifying yourself with PIN and dialing Using a different telephone in the same way as your own Call forwarding follow me after successful identification Entering the PIN for your own HiPath 4000 or HicomDialing after successful identification Identification with the chip card Deactivating identification at the other telephoneIf you logged on with a PIN If you logged on with a chip card Relocating with the telephone Disconnecting the telephone from its present station lineReconnecting the telephone at the new station line Primary line Using line keysMaking multiline and team calls Different states of line key lamps PreviewActivating the preview function Deactivating the preview function Taking calls with priority Taking calls on line keysTaking calls in the order offered Activating/deactivating ringer With the Ringer Cutoff key configuredVia the Service Menu Dialing with selectable line seizure Dialing with line keysDialing with automatic line seizure Alternating between different lines With the Show Used Line key configuredIdentifying the line used Privacy With the privacy key configuredEnding a call on a line key Allowing override Terminating a connection on a line key Preventing override Resuming the call Holding a call on a line key and picking it up againPlacing on hold With the call forwarding key Picking up a held callForwarding calls for lines Activating fixed call forwarding for a line without storing Deactivating call forwarding for a line Cancelling the fixed call forwarding destination Telephone in the idle state Picking up a specific team callCourse of a call Ending the waiting call back to the first Having the number of the called station displayed Taking a call in a hunt group Manual parking and resumption of a call Automatic parking and resumption of a callParking the call Parking Lamp statuses of direct station selection DSS keys Picking up a call on holdCalling a team member directly Lamp is lit the user is making a call Taking a call for a direct station selection DSS userLamp is not lit the user is not making a call Calling executive or secretary’s office Making calls in an executive/sec- retary teamMaking a call to the executive/secretary Lamp is not lit the secretary is not making a call Extending a call to the executive Taking a call for the executive in the secretary’s officeTaking a call for the executive during a call in progress Lamp is lit the secretary is making a call Taking a call on the executive’s telephone Forwarding calls directly to the executive Resuming a call at the second telephone Taking calls for other executive/ secretary teamsParking a call at the first telephone Calling a messenger Activating/deactivating call waiting for executive To deactivate deputy Using the call signal functionTo activate deputy Labeling Key Fields Labeling, documentation and accessories Documentation Attaching a Station Number Label OptiPoint key module Accessories Use of computer-aided telephone applications Care of the telephone Advice for usersTroubleshooting Possible response Dealing with error messages on the displayPossible cause Who to contact if a problem occurs Individual speed dialing numbers Index 100 43$643360+7330%630-094 HiPath 4000 Hicom 300 E/300 H Page Saved number redial Important functions at a glance Setting up a conference call Maximum Service Menu functions available