If you do not get through | Siemens Hicom 300 H, Hicom 300 E

If you do not get through...

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Callback?
	or
Callback?
	C
or	Speaker
Cancel callback?
	or
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If you do not get through...

Using the callback function

If the telephone that you have called is busy or there is no answer, you can request a callback. This also applies to external calls via ISDN switching centers. This saves your having to dial the number repeatedly. You are then called back

•as soon as the other party terminates his or her call

•as soon as the other party makes a call

•as soon as the other party checks his or her mailbox and responds to your callback request (Æ page 18).

Storing a callback request

Precondition: The internal called party is busy or there is no answer.

Confirm.

Select and confirm (if the other party has programmed call forwarding, you will be called back from the call forwarding destination).

Answering a callback request

Precondition: A callback request has been saved. The telephone rings. The Cancel Callback message in- forms you that this is a callback.

Lift the handset. You hear ringing tone.

Press the key. The lamp lights up. You hear ringing tone. You are in speakerphone mode.

Rejecting a callback request

The telephone rings. The Cancel Callback message in- forms you that this is a callback.

Confirm.

Let the telephone ring four times; do not answer the call.

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Siemens Hicom 300 H, Hicom 300 E manual If you do not get through, Using the callback function, Storing a callback request

Contents

HiPath 4000 Hicom 300 E/300 H About these Operating Instructions Important NotesCE label Environmental label Basic Usage Instructions OptiPoint 500 economy basic/standard Permanently assigned function keys How to use this user guide Display How to activate functions Via the Service MenuUsing a function key Directly Which functions can be used? Basic and enhanced functionsAdditional multiline and team functions Additional executive/secretary functions How to make best use of your tele- phone Basic Usage Instructions How to activate functionsMaking calls Telephone settings Calling several persons simultaneously Using a different telephone Storing numbers, system functions Making multiline and team calls Relocating with the telephone Advice for users Index Quick-reference operating instructions appendix Answering a call with the handset Answering a call via the speaker key speakerphoneEnding a call Ending the call Switching to speakerphone Switching to the handsetOpen listening To activate Using the call waiting function Activating/deactivating call waitingAnswering the waiting call Ending the waiting call, resuming the first call Using the mailbox Retrieval from mailboxAnswering a callback request Meaning of the display Deleting mailbox entries Timed remindersTerminating mailbox retrieval Incoming call on loudspeaker voice calling Activating/deactivating stop voice calling Answering a call on the headset Malicious call holding Making calls Dialing with the handset off-hookDialing with the handset on-hook Called party is busy or does not answer Suppressing your number on called party’s display Direct call to a colleague via loudspeaker voice calling Entering commands with tone dialing Dtmf suffix dialing To switch to the waiting party Making a second call consultationAlternating between two calls toggling Release the second call return to the first call Setting up a conference call System-supported conference Setting up a conference Setting up a conference from a consultation callSetting up a conference from a waiting call Starting a conference from a single call Expanding the conference Calling and adding another userIf the new user does not answer Expanding the conference from a consultation call Transferring the conference Accepting a waiting call and adding it to the confer- ence Disconnecting the last member added During the conferenceViewing member information Putting the conference on hold Using the switchover button Transferring a callExtending the call with prior announcement Extending the call without prior announcement Consultation TogglingGroup call Using a call list missed calls Using saved numbers to make callsViewing the call log Dialing a number from the call log Saved number redialDeleting an entry from the call log Last number redial Dialing with repertory keys Dialing with individual speed dialing numbers Dialing with system speed dialing numbers Setting up a project call Making project calls Call duration display Using the callback function If you do not get throughStoring a callback request Rejecting a callback request Camping on a colleague’s call Canceling an entry that is displayedEnding Overriding a colleague’s call intrude Adjusting the ringing tone volume Telephone settingsAdjusting the ringing tone pitch Setting the volume of the alerting tone Adjusting the display contrast only Adjusting the angle of the displayBacklit Display HiPath Locking your telephone Preventing unauthorized dialing Enabling the telephone again Selecting the language for user prompts displaysSelecting a language Storing a repertory dialing number on a key If you made a mistake during input Storing a caller’s number or a number that has been dialed Storing a number for redialingStoring any number Saving individual speed dialing numbers Saving a function on a key Cancelling a saved reminder Saving timed reminders Checking the telephone Checking its functionality Checking the assignment of functions to keys Forwarding calls Using call forwardingFixed forwarding Programming/changing a forwarding destination Activating/deactivating fixed forwarding Activating and deactivating with call forwarding key Deactivating fixed forwarding in the idle menuDeleting the destination for fixed forwarding Variable forwarding Selection of a variable forwarding type Deleting a forwarding destination Programming/changing the forwarding destinationActivating variable forwarding Deactivating variable forwarding Checking forwarding Automatic call forwarding Activating and deactivating forwarding using switchDeactivating variable forwarding in the idle menu Forwarding calls for a different terminal Press the key. The lamp lights up Confirm Select and confirm Checking/deactivating call forwarding for fax, PC or busy Checking/deactivating call forwarding for another telephoneOr To check Changing call forwarding for another terminal Using a different telephone in the same way as your own Identifying yourself with PIN and dialing Dialing after successful identification Entering the PIN for your own HiPath 4000 or HicomCall forwarding follow me after successful identification Deactivating identification at the other telephone Identification with the chip cardIf you logged on with a PIN If you logged on with a chip card Reconnecting the telephone at the new station line Disconnecting the telephone from its present station lineRelocating with the telephone Making multiline and team calls Using line keysPrimary line Preview Different states of line key lampsActivating the preview function Deactivating the preview function Taking calls in the order offered Taking calls on line keysTaking calls with priority Via the Service Menu With the Ringer Cutoff key configuredActivating/deactivating ringer Dialing with automatic line seizure Dialing with line keysDialing with selectable line seizure Identifying the line used With the Show Used Line key configuredAlternating between different lines With the privacy key configured PrivacyEnding a call on a line key Allowing override Preventing override Terminating a connection on a line key Placing on hold Holding a call on a line key and picking it up againResuming the call Forwarding calls for lines Picking up a held callWith the call forwarding key Activating fixed call forwarding for a line without storing Cancelling the fixed call forwarding destination Deactivating call forwarding for a line Picking up a specific team call Telephone in the idle stateCourse of a call Ending the waiting call back to the first Taking a call in a hunt group Having the number of the called station displayed Automatic parking and resumption of a call Manual parking and resumption of a callParking the call Parking Calling a team member directly Picking up a call on holdLamp statuses of direct station selection DSS keys Lamp is not lit the user is not making a call Taking a call for a direct station selection DSS userLamp is lit the user is making a call Making calls in an executive/sec- retary team Calling executive or secretary’s officeMaking a call to the executive/secretary Lamp is not lit the secretary is not making a call Taking a call for the executive in the secretary’s office Extending a call to the executiveTaking a call for the executive during a call in progress Lamp is lit the secretary is making a call Forwarding calls directly to the executive Taking a call on the executive’s telephone Parking a call at the first telephone Taking calls for other executive/ secretary teamsResuming a call at the second telephone Activating/deactivating call waiting for executive Calling a messenger To activate deputy Using the call signal functionTo deactivate deputy Labeling, documentation and accessories Labeling Key Fields Attaching a Station Number Label Documentation Accessories OptiPoint key module Use of computer-aided telephone applications Troubleshooting Advice for usersCare of the telephone Possible cause Dealing with error messages on the displayPossible response Who to contact if a problem occurs Index Individual speed dialing numbers 100 43$643360+7330%630-094 HiPath 4000 Hicom 300 E/300 H Page Important functions at a glance Saved number redial Setting up a conference call Maximum Service Menu functions available