Forwarding calls, Using call forwarding | Siemens Hicom 300 H

Forwarding calls

Step by Step

Forwarding calls

Using call forwarding

You can program two types of call forwarding:

•fixed forwarding, and

•variable forwarding

With fixed forwarding you can program a forwarding destination that will remain valid until you change or de- lete it. This forwarding function can be switched on and off.

With variable forwarding you can choose between 6 dif- ferent types of forwarding:

•Variable forwarding (unconditional forwarding)

•Forwarding for internal

•Forwarding for external

•Forwarding for busy

•Forwarding after time

•Forwarding for busy/after timeout

Call forwarding is activated when a forwarding destina- tion is programmed. When the variable forwarding func- tion is switched off, the forwarding destination is auto- matically deleted

When forwarding is activated you can see the following display in the idle menu:

Forwarding type	Display message

Fixed forwarding	Forwarding to e.g. 222 Klaus
Variable forwarding	Meier (own number)
Variable forwarding

Forwarding for internal/	Forwarding is on
external

Forwarding for busy	No display message

Forwarding after time	No display message

Forwarding for busy/af-	No display message
ter timeout

Fixed forwarding

If you have programmed a forwarding destination for fixed forwarding, you can activate and deactivate the forwarding facility either in the Service Menu or with a

54

Image 54

Siemens Hicom 300 H, Hicom 300 E manual Forwarding calls, Using call forwarding, Fixed forwarding

Contents

HiPath 4000 Hicom 300 E/300 H CE label About these Operating InstructionsImportant Notes Environmental label Basic Usage Instructions OptiPoint 500 economy basic/standard Permanently assigned function keys How to use this user guide Display Using a function key How to activate functionsVia the Service Menu Directly Additional multiline and team functions Which functions can be used?Basic and enhanced functions Additional executive/secretary functions How to make best use of your tele- phone How to activate functions Basic Usage InstructionsMaking calls Telephone settings Calling several persons simultaneously Using a different telephone Storing numbers, system functions Making multiline and team calls Relocating with the telephone Advice for users Index Quick-reference operating instructions appendix Ending a call Answering a call with the handsetAnswering a call via the speaker key speakerphone Ending the call Open listening Switching to speakerphoneSwitching to the handset To activate Answering the waiting call Using the call waiting functionActivating/deactivating call waiting Ending the waiting call, resuming the first call Answering a callback request Using the mailboxRetrieval from mailbox Meaning of the display Timed reminders Deleting mailbox entriesTerminating mailbox retrieval Incoming call on loudspeaker voice calling Activating/deactivating stop voice calling Answering a call on the headset Malicious call holding Dialing with the handset on-hook Making callsDialing with the handset off-hook Called party is busy or does not answer Suppressing your number on called party’s display Direct call to a colleague via loudspeaker voice calling Entering commands with tone dialing Dtmf suffix dialing Alternating between two calls toggling To switch to the waiting partyMaking a second call consultation Release the second call return to the first call Setting up a conference call System-supported conference Setting up a conference from a waiting call Setting up a conferenceSetting up a conference from a consultation call Starting a conference from a single call If the new user does not answer Expanding the conferenceCalling and adding another user Expanding the conference from a consultation call Transferring the conference Accepting a waiting call and adding it to the confer- ence Viewing member information Disconnecting the last member addedDuring the conference Putting the conference on hold Extending the call with prior announcement Using the switchover buttonTransferring a call Extending the call without prior announcement Toggling ConsultationGroup call Using saved numbers to make calls Using a call list missed callsViewing the call log Saved number redial Dialing a number from the call logDeleting an entry from the call log Last number redial Dialing with repertory keys Dialing with individual speed dialing numbers Dialing with system speed dialing numbers Setting up a project call Making project calls Call duration display Storing a callback request Using the callback functionIf you do not get through Rejecting a callback request Canceling an entry that is displayed Camping on a colleague’s callEnding Overriding a colleague’s call intrude Telephone settings Adjusting the ringing tone volumeAdjusting the ringing tone pitch Setting the volume of the alerting tone Backlit Display Adjusting the display contrast onlyAdjusting the angle of the display HiPath Locking your telephone Preventing unauthorized dialing Selecting the language for user prompts displays Enabling the telephone againSelecting a language Storing a repertory dialing number on a key If you made a mistake during input Storing a number for redialing Storing a caller’s number or a number that has been dialedStoring any number Saving individual speed dialing numbers Saving a function on a key Cancelling a saved reminder Saving timed reminders Checking the telephone Checking its functionality Checking the assignment of functions to keys Using call forwarding Forwarding callsFixed forwarding Programming/changing a forwarding destination Activating/deactivating fixed forwarding Deactivating fixed forwarding in the idle menu Activating and deactivating with call forwarding keyDeleting the destination for fixed forwarding Variable forwarding Selection of a variable forwarding type Programming/changing the forwarding destination Deleting a forwarding destinationActivating variable forwarding Deactivating variable forwarding Checking forwarding Activating and deactivating forwarding using switch Automatic call forwardingDeactivating variable forwarding in the idle menu Forwarding calls for a different terminal Press the key. The lamp lights up Confirm Select and confirm Checking/deactivating call forwarding for another telephone Checking/deactivating call forwarding for fax, PC or busyOr To check Changing call forwarding for another terminal Using a different telephone in the same way as your own Identifying yourself with PIN and dialing Entering the PIN for your own HiPath 4000 or Hicom Dialing after successful identificationCall forwarding follow me after successful identification If you logged on with a PIN Deactivating identification at the other telephoneIdentification with the chip card If you logged on with a chip card Disconnecting the telephone from its present station line Reconnecting the telephone at the new station lineRelocating with the telephone Using line keys Making multiline and team callsPrimary line Activating the preview function PreviewDifferent states of line key lamps Deactivating the preview function Taking calls on line keys Taking calls in the order offeredTaking calls with priority With the Ringer Cutoff key configured Via the Service MenuActivating/deactivating ringer Dialing with line keys Dialing with automatic line seizureDialing with selectable line seizure With the Show Used Line key configured Identifying the line usedAlternating between different lines Ending a call on a line key With the privacy key configuredPrivacy Allowing override Preventing override Terminating a connection on a line key Holding a call on a line key and picking it up again Placing on holdResuming the call Picking up a held call Forwarding calls for linesWith the call forwarding key Activating fixed call forwarding for a line without storing Cancelling the fixed call forwarding destination Deactivating call forwarding for a line Course of a call Picking up a specific team callTelephone in the idle state Ending the waiting call back to the first Taking a call in a hunt group Having the number of the called station displayed Parking the call Automatic parking and resumption of a callManual parking and resumption of a call Parking Picking up a call on hold Calling a team member directlyLamp statuses of direct station selection DSS keys Taking a call for a direct station selection DSS user Lamp is not lit the user is not making a callLamp is lit the user is making a call Making a call to the executive/secretary Making calls in an executive/sec- retary teamCalling executive or secretary’s office Lamp is not lit the secretary is not making a call Taking a call for the executive during a call in progress Taking a call for the executive in the secretary’s officeExtending a call to the executive Lamp is lit the secretary is making a call Forwarding calls directly to the executive Taking a call on the executive’s telephone Taking calls for other executive/ secretary teams Parking a call at the first telephoneResuming a call at the second telephone Activating/deactivating call waiting for executive Calling a messenger Using the call signal function To activate deputyTo deactivate deputy Labeling, documentation and accessories Labeling Key Fields Attaching a Station Number Label Documentation Accessories OptiPoint key module Use of computer-aided telephone applications Advice for users TroubleshootingCare of the telephone Dealing with error messages on the display Possible causePossible response Who to contact if a problem occurs Index Individual speed dialing numbers 100 43$643360+7330%630-094 HiPath 4000 Hicom 300 E/300 H Page Important functions at a glance Saved number redial Setting up a conference call Maximum Service Menu functions available