Transferring a call, Waiting call | Siemens Hicom 300 H specification

Calling several persons simultaneously

Step by Step

Consultation?

E

I

Start transfer?

E

I

Switchover

32

Transferring a call

If the person you are conversing with wishes to be for- warded to one of your colleagues, you can transfer the call to this third party.

Extending the call with prior announcement:

Confirm.

Call the other party and inform him or her that the wait- ing user wishes to be put through.

Replace the handset. The two users are connected to each other.

Extending the call without prior announcement:

Select and confirm.

Enter the number of the desired party.

Replace the handset.

If a connection is not set up between the other two parties within 40 seconds, you are recalled. You are then connected to the first party again.

Using the switchover button

The switchover button that must be configured by Sys- tem Support can be used for the following functions:

•consultation (return to the call being held or the con- ference being held)

•toggling

•accepting a waiting call

•accepting a group call

Waiting call

You hear a call-waiting tone. Information about the call appears in the display.

Press the flashing key to accept the waiting call. The lamp is on.

Image 32

Siemens Hicom 300 H manual Transferring a call, Using the switchover button, Extending the call with prior announcement

Contents

HiPath 4000 Hicom 300 E/300 H About these Operating Instructions Important NotesCE label Environmental label Basic Usage Instructions OptiPoint 500 economy basic/standard Permanently assigned function keys How to use this user guide Display How to activate functions Via the Service MenuUsing a function key Directly Which functions can be used? Basic and enhanced functionsAdditional multiline and team functions Additional executive/secretary functions How to make best use of your tele- phone Making calls How to activate functionsBasic Usage Instructions Telephone settings Calling several persons simultaneously Using a different telephone Storing numbers, system functions Making multiline and team calls Relocating with the telephone Advice for users Index Quick-reference operating instructions appendix Answering a call with the handset Answering a call via the speaker key speakerphoneEnding a call Ending the call Switching to speakerphone Switching to the handsetOpen listening To activate Using the call waiting function Activating/deactivating call waitingAnswering the waiting call Ending the waiting call, resuming the first call Using the mailbox Retrieval from mailboxAnswering a callback request Meaning of the display Terminating mailbox retrieval Timed remindersDeleting mailbox entries Incoming call on loudspeaker voice calling Activating/deactivating stop voice calling Answering a call on the headset Malicious call holding Making calls Dialing with the handset off-hookDialing with the handset on-hook Called party is busy or does not answer Suppressing your number on called party’s display Direct call to a colleague via loudspeaker voice calling Entering commands with tone dialing Dtmf suffix dialing To switch to the waiting party Making a second call consultationAlternating between two calls toggling Release the second call return to the first call Setting up a conference call System-supported conference Setting up a conference Setting up a conference from a consultation callSetting up a conference from a waiting call Starting a conference from a single call Expanding the conference Calling and adding another userIf the new user does not answer Expanding the conference from a consultation call Transferring the conference Accepting a waiting call and adding it to the confer- ence Disconnecting the last member added During the conferenceViewing member information Putting the conference on hold Using the switchover button Transferring a callExtending the call with prior announcement Extending the call without prior announcement Group call TogglingConsultation Viewing the call log Using saved numbers to make callsUsing a call list missed calls Deleting an entry from the call log Saved number redialDialing a number from the call log Last number redial Dialing with repertory keys Dialing with individual speed dialing numbers Dialing with system speed dialing numbers Setting up a project call Making project calls Call duration display Using the callback function If you do not get throughStoring a callback request Rejecting a callback request Ending Canceling an entry that is displayedCamping on a colleague’s call Overriding a colleague’s call intrude Adjusting the ringing tone pitch Telephone settingsAdjusting the ringing tone volume Setting the volume of the alerting tone Adjusting the display contrast only Adjusting the angle of the displayBacklit Display HiPath Locking your telephone Preventing unauthorized dialing Selecting a language Selecting the language for user prompts displaysEnabling the telephone again Storing a repertory dialing number on a key If you made a mistake during input Storing any number Storing a number for redialingStoring a caller’s number or a number that has been dialed Saving individual speed dialing numbers Saving a function on a key Cancelling a saved reminder Saving timed reminders Checking the telephone Checking its functionality Checking the assignment of functions to keys Fixed forwarding Using call forwardingForwarding calls Programming/changing a forwarding destination Activating/deactivating fixed forwarding Deleting the destination for fixed forwarding Deactivating fixed forwarding in the idle menuActivating and deactivating with call forwarding key Variable forwarding Selection of a variable forwarding type Activating variable forwarding Programming/changing the forwarding destinationDeleting a forwarding destination Deactivating variable forwarding Checking forwarding Deactivating variable forwarding in the idle menu Activating and deactivating forwarding using switchAutomatic call forwarding Forwarding calls for a different terminal Press the key. The lamp lights up Confirm Select and confirm Or To check Checking/deactivating call forwarding for another telephoneChecking/deactivating call forwarding for fax, PC or busy Changing call forwarding for another terminal Using a different telephone in the same way as your own Identifying yourself with PIN and dialing Call forwarding follow me after successful identification Entering the PIN for your own HiPath 4000 or HicomDialing after successful identification Deactivating identification at the other telephone Identification with the chip cardIf you logged on with a PIN If you logged on with a chip card Relocating with the telephone Disconnecting the telephone from its present station lineReconnecting the telephone at the new station line Primary line Using line keysMaking multiline and team calls Preview Different states of line key lampsActivating the preview function Deactivating the preview function Taking calls with priority Taking calls on line keysTaking calls in the order offered Activating/deactivating ringer With the Ringer Cutoff key configuredVia the Service Menu Dialing with selectable line seizure Dialing with line keysDialing with automatic line seizure Alternating between different lines With the Show Used Line key configuredIdentifying the line used With the privacy key configured PrivacyEnding a call on a line key Allowing override Preventing override Terminating a connection on a line key Resuming the call Holding a call on a line key and picking it up againPlacing on hold With the call forwarding key Picking up a held callForwarding calls for lines Activating fixed call forwarding for a line without storing Cancelling the fixed call forwarding destination Deactivating call forwarding for a line Picking up a specific team call Telephone in the idle stateCourse of a call Ending the waiting call back to the first Taking a call in a hunt group Having the number of the called station displayed Automatic parking and resumption of a call Manual parking and resumption of a callParking the call Parking Lamp statuses of direct station selection DSS keys Picking up a call on holdCalling a team member directly Lamp is lit the user is making a call Taking a call for a direct station selection DSS userLamp is not lit the user is not making a call Making calls in an executive/sec- retary team Calling executive or secretary’s officeMaking a call to the executive/secretary Lamp is not lit the secretary is not making a call Taking a call for the executive in the secretary’s office Extending a call to the executiveTaking a call for the executive during a call in progress Lamp is lit the secretary is making a call Forwarding calls directly to the executive Taking a call on the executive’s telephone Resuming a call at the second telephone Taking calls for other executive/ secretary teamsParking a call at the first telephone Activating/deactivating call waiting for executive Calling a messenger To deactivate deputy Using the call signal functionTo activate deputy Labeling, documentation and accessories Labeling Key Fields Attaching a Station Number Label Documentation Accessories OptiPoint key module Use of computer-aided telephone applications Care of the telephone Advice for usersTroubleshooting Possible response Dealing with error messages on the displayPossible cause Who to contact if a problem occurs Index Individual speed dialing numbers 100 43$643360+7330%630-094 HiPath 4000 Hicom 300 E/300 H Page Important functions at a glance Saved number redial Setting up a conference call Maximum Service Menu functions available