Taking a call in a hunt group | Siemens Hicom 300 H, Hicom 300 E

Making multiline and team calls

Step by Step

C

Enter the code!

C

Service Menu

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or

Switches?

Hunting group?

and

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Having the number of the called station displayed

If the number of the station for which you (as a member of a call pickup group) wish to pick up a call does not ap- pear on the display, you can enter the code for "Display on request" after lifting the handset. If you are not sure of this code, ask with System Support:

Lift the handset.

After the code has been entered, the station number of the telephone that has been called is displayed.

Taking a call in a hunt group

All the members of the team can be accessed simulta- neously by way of a hunt group number.

Your telephone rings.

Lift the handset.

Removing station from hunt group/ adding station to hunt group

Precondition: A hunt group has been configured in the team.

You can disconnect yourself from the hunt group at any time, for example, when you leave the office. You can rejoin the hunt group as soon as you return to the office.

You can still be contacted via your own number when you have been disconnected from the hunt group.

Press the key. The lamp lights up .

Enter the service code.

Select and confirm.

Select and confirm.

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Siemens Hicom 300 H, Hicom 300 E manual Taking a call in a hunt group, Having the number of the called station displayed

Contents

HiPath 4000 Hicom 300 E/300 H CE label About these Operating InstructionsImportant Notes Environmental label Basic Usage Instructions OptiPoint 500 economy basic/standard Permanently assigned function keys How to use this user guide Display Using a function key How to activate functionsVia the Service Menu Directly Additional multiline and team functions Which functions can be used?Basic and enhanced functions Additional executive/secretary functions How to make best use of your tele- phone Basic Usage Instructions How to activate functionsMaking calls Telephone settings Calling several persons simultaneously Using a different telephone Storing numbers, system functions Making multiline and team calls Relocating with the telephone Advice for users Index Quick-reference operating instructions appendix Ending a call Answering a call with the handsetAnswering a call via the speaker key speakerphone Ending the call Open listening Switching to speakerphoneSwitching to the handset To activate Answering the waiting call Using the call waiting functionActivating/deactivating call waiting Ending the waiting call, resuming the first call Answering a callback request Using the mailboxRetrieval from mailbox Meaning of the display Deleting mailbox entries Timed remindersTerminating mailbox retrieval Incoming call on loudspeaker voice calling Activating/deactivating stop voice calling Answering a call on the headset Malicious call holding Dialing with the handset on-hook Making callsDialing with the handset off-hook Called party is busy or does not answer Suppressing your number on called party’s display Direct call to a colleague via loudspeaker voice calling Entering commands with tone dialing Dtmf suffix dialing Alternating between two calls toggling To switch to the waiting partyMaking a second call consultation Release the second call return to the first call Setting up a conference call System-supported conference Setting up a conference from a waiting call Setting up a conferenceSetting up a conference from a consultation call Starting a conference from a single call If the new user does not answer Expanding the conferenceCalling and adding another user Expanding the conference from a consultation call Transferring the conference Accepting a waiting call and adding it to the confer- ence Viewing member information Disconnecting the last member addedDuring the conference Putting the conference on hold Extending the call with prior announcement Using the switchover buttonTransferring a call Extending the call without prior announcement Consultation TogglingGroup call Using a call list missed calls Using saved numbers to make callsViewing the call log Dialing a number from the call log Saved number redialDeleting an entry from the call log Last number redial Dialing with repertory keys Dialing with individual speed dialing numbers Dialing with system speed dialing numbers Setting up a project call Making project calls Call duration display Storing a callback request Using the callback functionIf you do not get through Rejecting a callback request Camping on a colleague’s call Canceling an entry that is displayedEnding Overriding a colleague’s call intrude Adjusting the ringing tone volume Telephone settingsAdjusting the ringing tone pitch Setting the volume of the alerting tone Backlit Display Adjusting the display contrast onlyAdjusting the angle of the display HiPath Locking your telephone Preventing unauthorized dialing Enabling the telephone again Selecting the language for user prompts displaysSelecting a language Storing a repertory dialing number on a key If you made a mistake during input Storing a caller’s number or a number that has been dialed Storing a number for redialingStoring any number Saving individual speed dialing numbers Saving a function on a key Cancelling a saved reminder Saving timed reminders Checking the telephone Checking its functionality Checking the assignment of functions to keys Forwarding calls Using call forwardingFixed forwarding Programming/changing a forwarding destination Activating/deactivating fixed forwarding Activating and deactivating with call forwarding key Deactivating fixed forwarding in the idle menuDeleting the destination for fixed forwarding Variable forwarding Selection of a variable forwarding type Deleting a forwarding destination Programming/changing the forwarding destinationActivating variable forwarding Deactivating variable forwarding Checking forwarding Automatic call forwarding Activating and deactivating forwarding using switchDeactivating variable forwarding in the idle menu Forwarding calls for a different terminal Press the key. The lamp lights up Confirm Select and confirm Checking/deactivating call forwarding for fax, PC or busy Checking/deactivating call forwarding for another telephoneOr To check Changing call forwarding for another terminal Using a different telephone in the same way as your own Identifying yourself with PIN and dialing Dialing after successful identification Entering the PIN for your own HiPath 4000 or HicomCall forwarding follow me after successful identification If you logged on with a PIN Deactivating identification at the other telephoneIdentification with the chip card If you logged on with a chip card Reconnecting the telephone at the new station line Disconnecting the telephone from its present station lineRelocating with the telephone Making multiline and team calls Using line keysPrimary line Activating the preview function PreviewDifferent states of line key lamps Deactivating the preview function Taking calls in the order offered Taking calls on line keysTaking calls with priority Via the Service Menu With the Ringer Cutoff key configuredActivating/deactivating ringer Dialing with automatic line seizure Dialing with line keysDialing with selectable line seizure Identifying the line used With the Show Used Line key configuredAlternating between different lines Ending a call on a line key With the privacy key configuredPrivacy Allowing override Preventing override Terminating a connection on a line key Placing on hold Holding a call on a line key and picking it up againResuming the call Forwarding calls for lines Picking up a held callWith the call forwarding key Activating fixed call forwarding for a line without storing Cancelling the fixed call forwarding destination Deactivating call forwarding for a line Course of a call Picking up a specific team callTelephone in the idle state Ending the waiting call back to the first Taking a call in a hunt group Having the number of the called station displayed Parking the call Automatic parking and resumption of a callManual parking and resumption of a call Parking Calling a team member directly Picking up a call on holdLamp statuses of direct station selection DSS keys Lamp is not lit the user is not making a call Taking a call for a direct station selection DSS userLamp is lit the user is making a call Making a call to the executive/secretary Making calls in an executive/sec- retary teamCalling executive or secretary’s office Lamp is not lit the secretary is not making a call Taking a call for the executive during a call in progress Taking a call for the executive in the secretary’s officeExtending a call to the executive Lamp is lit the secretary is making a call Forwarding calls directly to the executive Taking a call on the executive’s telephone Parking a call at the first telephone Taking calls for other executive/ secretary teamsResuming a call at the second telephone Activating/deactivating call waiting for executive Calling a messenger To activate deputy Using the call signal functionTo deactivate deputy Labeling, documentation and accessories Labeling Key Fields Attaching a Station Number Label Documentation Accessories OptiPoint key module Use of computer-aided telephone applications Troubleshooting Advice for usersCare of the telephone Possible cause Dealing with error messages on the displayPossible response Who to contact if a problem occurs Index Individual speed dialing numbers 100 43$643360+7330%630-094 HiPath 4000 Hicom 300 E/300 H Page Important functions at a glance Saved number redial Setting up a conference call Maximum Service Menu functions available