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Siemens S450 IP Searching for service information, Service (Customer Care), Specifications, Recommended batteries, *#QL#, Appendix, Precondition:, §Options§ ¢Service Info

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Searching for service information

You may need the service information of your phone (base station and handset) for Customer Services.

Base station service information

Precondition: You are conducting an external call. The connection has been established for at least 8 sec.

§Options§ ¢Service Info

Confirm selection with §OK§.

The following information is displayed:

1:Serial number of the base station (RFPI)

2:Serial number of your handset (IPUI)

3:Informs the service employees of the base station settings (in hex diagram), e.g. the number of registered handsets, repeater mode. The last 4 digits indicate the number of operating hours (hexadeci- mal).

4:Variant, version of the firmware (digits 3 to 5).

5:Gigaset.net number of your phone. With this number you can call a service employee over the Internet without need- ing to be registered with a VoIP provider. This means that he/she can test online connections and VoIP telephony irrespec- tive of the VoIP provider.

Service information of the handset

In the handset idle status:

Open the menu by pressing v

¤Press the following keys one after the other: *#QL#

The following information is displayed via the handset:

1:Serial number (IPUI)

2:Number of operating hours

3:Variant, version of handset software

Appendix

Service (Customer Care)

We offer you support that is fast and tailored to your specific needs!

Our Online Support on the Internet: http://www.siemens.com/gigasetcustom- ercare

For more information on aftersales serv- ice, please refer to your local warranty card.

In some countries repair and replace services are impossible where the products are not sold through our authorised dealers.

Please address any questions about DSL access and VoIP access to the respective service provider.

Specifications

Recommended batteries

(Valid at the time of going to press)

Nickel-metal-hydride (NiMH):

uSanyo Twicell 650 u Sanyo Twicell 700

u Panasonic 700 mAh "for DECT" u GP 700mAh

u Yuasa Technology AAA Phone 700 u VARTA Phone Power AAA 700mAh u GP 850mAh

u Sanyo NiMH 800

u Yuasa Technology AAA 800

The handset is supplied with two recommended batteries.

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Contents

Page The handset at a glance Base station at a glance Contents Contents Gigaset S450 IP – more than just a telephone VoIP – making calls via Menu trees Using the network mailbox Using several handsets Setting the handset Base station settings Making VoIP settings Appendix Accessories Glossary Index Safety precautions Gigaset S450 IP – more than just a telephone VoIP – making calls via the Internet First steps Pack contents Setting up the handset for use Inserting the batteries Connecting the charging cradle Initial charging and discharging of batteries Setting the date and time Registering the handset to the base station Installing the base station Connecting the base station Connecting the base station with the fixed network and the mains power supply Connecting the base station with the router Making settings for VoIP telephony Starting the connection assistant Downloading VoIP provider data Entering user data for your first VoIP account Entering your name in the Gigaset.net directory Completing the VoIP settings Belt clip and headset Attaching the belt clip Connection socket for headset Menu trees Phone menu êSel. Services ì Alarm Clock í Add. Features Ð Settings Page Web configurator menu Making calls with VoIP and the fixed network Making an external call Cancelling the dialling operation Ending a call Answering a call Calling Line Identification Call display Display with CNIP Handsfree talking Activating/deactivating handsfree mode Muting the handset Dialling the emergency number Operating the handset Activating/deactivating the handset Activating/deactivating the keypad lock Control key Display keys Reverting to idle status Menu guidance Main menu (first menu level) Submenus VoIP telephony via Gigaset.net 11NN#O Please enter search name Nickname: Start search too many matching Entering, editing and deleting own entry Calling a Gigaset.net subscriber Network services – VoIP Settings for all calls General call forwarding Activate/deactivate call waiting Functions during a call Accepting a waiting call Using the directory and lists Directory/call-by-calllist Storing a number in the directory Storing a number in the call-by-calllist Selecting entries in the directory and call-by-calllist Dialling with the directory/call-by-calllist Managing directory/call-by-calllist entries Using speed dial keys Sending the directory/call-by-calllist to another handset Copying a displayed number to the directory Copying a number from the directory Saving an anniversary in the directory Last number redial list Dialling from the last number redial list Managing entries in the last number redial list Opening lists with the message key Incoming SMS list Calls list Setting the calls list type Opening the calls list List entry Making cost-effectivecalls Displaying the call duration Linking call-by-callnumbers with a number SMS (text messages) Registering with the registration assistant Writing/sending an SMS SMS status report Draft message list Sending SMS messages to an e-mailaddress Receiving an SMS Incoming message list Accept number in the directory Replying to or forwarding text messages Notification by SMS SMS mailboxes Setting up and changing a personal mailbox Sending an SMS to a personal mailbox Setting SMS centre Entering/changing SMS centres Sending an SMS through another SMS centre SMS on a PABX Activating/deactivating SMS function SMS troubleshooting Page E-mailnotifications Entering access data for the incoming e-mailserver Opening the incoming e-mailserver View the message header of an e-mail View e-mailsender's address Messenger Establishing a connection, going online Lost connection Changing/checking your personal status, going offline Changing status Disconnect, go offline Checking your status and user ID Opening the buddy list Requesting information about buddies Chatting to buddies Receiving messages Writing and sending messages Calling a buddy Self-helpwith errors Behaviour when the connection is lost Errors when sending Using the network mailbox Configuring the network mailbox for fast access Viewing the network mailbox report Using several handsets Registering handsets Registering another Gigaset S45 handset on the Gigaset SP450 IP Registering other handsets on the Gigaset SP450 IP De-registeringhandsets Locating a handset ("paging") Changing the base station Changing a handset's internal number Changing the name of a handset Making internal calls Transferring a call to another handset Initiating internal consultation call, conference call Accepting/rejecting call waiting during an internal call Using a handset as a room monitor Activating the room monitor and entering the number to be called Changing previously set external destination number Changing previously set internal destination number Setting the handset Changing the display language Setting the display Setting the screen picture Changing the screen picture Setting the display backlight Assigning the handset's display keys Assigning a function Starting a function Activating/deactivating auto answer Adjusting the loudspeaker volume Changing ringer tones Settings for individual functions Same ringer tone for all functions Activating/deactivating the ringer tone Activating/deactivating advisory tones Setting the alarm clock Activating/deactivating the alarm clock and setting the wake-uptime Deactivating the wake-upcall/ repeating after a pause (snooze mode) Restoring the handset default settings Base station settings Protecting against unauthorised access Changing the system PIN Restoring the base station to factory settings Resetting the base station via the menu Resetting the base station using a key on the base station Activating/deactivating music on hold Activating/deactivating repeater mode Setting the default connection Updating the base station firmware Starting the firmware update manually Automatic firmware update Changing settings without the connection assistant Making VoIP settings Using the connection assistant Entering/changing VoIP user data Setting the phone's IP address in LAN Activating/deactivating display of VoIP status messages Check the base station MAC address Operating the base station on the PABX Changing the dialling mode Setting the flashing time Setting pauses Changing pause after line seizure Web configurator Configuring the phone via your PC Connecting PC with Logging off Structure of the Web pages Menu bar Navigation area Working area Opening Web pages Setting the phone with IP Configuration IP address type Subnet mask Default gateway Preferred DNS server Alternate DNS server (optional) Configuring telephone connections Configuring the VoIP connection Area: Personal Provider Data Authentication Name Authentication password Display name (optional) Area: Call Forwarding Proxy server port Registrar server Registrar server port Registration refresh time Area: Network STUN server STUN port STUN refresh time Outbound proxy mode Auto Configuring the fixed network connection Activating/deactivating the Gigaset.net connection Optimising voice quality for VoIP connections Voice Quality Settings for Connections Area: Settings for Connections Volume for VoIP Calls Normal Assigning sending and receiving numbers to handsets Setting DTMF signalling for VoIP Defining local communication ports for VoIP Defining dialling plans Setting Area Code Predialling Changing settings for dialling emergency numbers Loading/deleting directories into/from the PC Load the directory file from the PC to the handset Loading the directory from the handset to the PC Deleting the directory Format of the directory file (tsv file) Saving messenger access data Making e-mailsettings Defining the server for firmware updates, starting the update Download the firmware update directly from the Internet Conducting the firmware update locally Starting firmware update Activating/deactivating the automatic version check Activating VoIP status message display Checking status information via your phone Appendix Care Contact with liquid Questions and answers Page Page VoIP status codes Page Searching for service information Service (Customer Care) Specifications Recommended batteries Handset operating times/charging times Symbols Example of a menu input Example: multiple line input Writing and editing text Entering special characters Writing a text/name (without predictive text) Writing SMS (with predictive text) Order of directory entries Gigaset S450 IP – free software GNU LESSER GENERAL PUBLIC LICENSE GNU LESSER GENERAL PUBLIC LICENSE Page Page Page How to Apply These Terms to Your New Libraries Accessories Glossary Consultation call Toggling DHCP Displayed name DMZ (Demilitarised Zone) DTMF Dynamic IP address DHCP See also: Static IP address DynDNS G.711 a law, G.711 µ law Codec G.726 G.711 G.729 Internet WAN Internet Service Provider IP (Internet Protocol) Network Consultation call NAT ALG –Structure: Infrastructure network or ad-hocnetwork Network subscribers Pre-dialling See Block dialling Private IP Address See Public IP address Protocol Routing RTP Server IP address/Domain name and Port SIP address TCP TLS Toggling Transmission rate Transport protocol TCP TLS UDP URI URL Index