Appendix
Care
¤Wipe down the base station and hand- set with a damp cloth (no solvents) or an antistatic cloth.
Never use a dry cloth. This can cause a build up of static.
Contact with liquid !
If the handset has come into contact with liquid:
¤Switch the handset off and remove the batteries immediately.¤Allow the liquid to drain from the hand- set.
¤Pat all parts dry, then with the battery compartment open and the keypad fac- ing down place the handset in a dry, warm place for at least 72 hours (not in a microwave, oven etc.).
¤Do not switch on the handset again until it is completely dry.When it has fully dried out, you will normally be able to use it again.
Questions and answers
If you have any questions about using your phone, visit us at any time at www.siemens.com/gigasetcustomercare. The table below contains a list of common problems and possible solutions.
Please note:
To support the service team, it can be helpful if you have the following information to hand:
–Version of firmware, EEPROM and your phone's MAC address
You can check this information with the Web configurator (page 93). For how to display the MAC address on your handset, turn to page 70.
–VoIP status code (page 97)
For problems with VoIP connections, you should set VoIP status messages to be dis- played on your handset. (page 69,
page 93). These messages contain a status code that helps when the problem is ana- lysed.
The display is blank.
1. The¥ handset is not switched on.
Press and hold the end call key a.
2. The¥ battery is flat.
Charge the battery or replace it (page 7).
The keys of a handset do not respond when pressed.
The¥ key lock is activated.
Press and hold the hash key # (page 23).
Base "X" flashes on the display.
1.The handset is outside the range of the
base¥ station.
Move the handset closer to the base station.
2.¥The base station is not switched on. Check the base station's mains adapter (page 10).
3.An update of the base station firmware is currently being conducted (page 67/
Please wait until the update is complete.
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