Appendix

You cannot make calls via VoIP. Either Provider registration failed! or Registration failed is shown¥ .

First wait a few minutes. This is often a short-term event that corrects itself after a short time.

The message may still be displayed for the following reasons:

1.The personal VoIP access data (Username,

Authent. Name and Authent. Password) you

have¥ entered may be incomplete or wrong. Check your information. In particular, check your use of upper and lower case.

2.The general settings for your VoIP provider are incomplete or incorrect (incorrect

server¥ address).

Start the Web configurator and check the settings.

You cannot establish a connection to the phone with your PC's Web browser.

¥When establishing a connection, check the phone's local IP address that has been entered. You can check the IP address on

¥your handset.

Check the LAN connections for the PC and

¥phone.

Check that your phone can be reached. Set

a ping command, for example, on the phone (ping s<local IP address of the

¥phone>).

You have tried to reach the phone via a secure http (https://...). Try again with http://....

You cannot be reached for calls from the Internet.

¥There is no entry for your phone in your router's routing table. Check the settings

¥for the NAT refresh time (page 81).

Your phone is not registered with the VoIP

¥provider.

You have entered the wrong user ID or an incorrect domain (page 79).

No firmware update or VoIP profile download is carried out.

1.If Currently not possible! is displayed, the VoIP connections may be busy or a download/

update¥ is already being carried out. Repeat the process at a later time.

2.If File corrupted! is displayed, the firmware or

profile¥ file may be invalid.

Please use only firmware and down- loads that are made available on the preconfigured Siemens server (page 92) or at www.siemens.com/ gigasetcustomercare.

3.If Server not accessible! is displayed, the

download¥ server may not be accessible. The server is currently not accessible.

¥Repeat the process at a later time. You have changed the preconfigured server address (page 92). Correct the address. If necessary, reset the base sta- tion.

4.If Transmission Error XXX is displayed, an error has occurred in the transmission of the file. An HTTP error code is displayed for

XXX¥ .

Repeat the process. If the error occurs again, consult the Service department.

5.If Check IP settings! is displayed, your phone

may¥ not be connected to the Internet. Check the cable connections between the phone and router and between the

¥router and the Internet.

Check whether the phone is connected to the LAN, i.e. it can be reached at its IP address.

96