VoIP status codes
If you have problems with your VoIP con- nections, activate the Show Stat. on HS function (page 69, page 93). You will then receive a VoIP status code that will support you in problem analysis. Also enter the code during problem analysis by the Service department.
In the following tables you will find the meanings of the most important status codes and messages.
Status Meaning code
0x300 The called party can be reached under several phone numbers. If the VoIP provider supports this, a list of the phone numbers is transmitted as well as the status code. The caller can select to which number he/she wants to make the connection.
0x301 Permanently redirected.
The called party can no longer be reached under this number. The new number is transmitted to the phone together with the status code, and the phone then no longer accesses the old number but dials the new address immediately.
0x302 Temporarily redirected.
The phone is informed that the called party cannot be reached under the number dialled. The duration of redirecting is
0x305 The query is redirected to another proxy server, e.g. to balance query loads. The phone will make the same query once again to another proxy server. This is not a redirection of the address per se.
0x380 Other service:
The query or the call could not be made. But the phone is notified what other options there are to be able to connect the call.
0x400 Wrong call
0x401 Not authorised
| Appendix |
|
|
Status | Meaning |
code |
|
|
|
0x403 | The requested service is not sup- |
| ported by the VoIP provider. |
|
|
0x404 | Wrong phone number. |
| No subscriber to this number. |
| Example: In a local call you have not |
| dialled the area code although your |
| VoIP provider does not support local |
| calls |
|
|
0x405 | Method not permitted. |
|
|
0x406 | Not acceptable. |
| The requested service cannot be pro- |
| vided. |
|
|
0x407 | Proxy authentication required. |
|
|
0x408 | The party cannot be reached |
| (e.g. account has been deleted) |
|
|
0x410 | The requested service is not available |
| from the VoIP provider. |
|
|
0x413 | Message is too long. |
|
|
0x414 | URI is too long. |
|
|
0x415 | Query format is not supported. |
|
|
0x416 | URI is faulty. |
|
|
0x420 | Incorrect ending |
|
|
0x421 | Incorrect ending |
|
|
0x423 | The requested service is not sup- |
| ported by the VoIP provider. |
|
|
0x480 | The dialled number is temporarily |
| unavailable. |
|
|
0x481 | The recipient is not available. |
|
|
0x482 | Double service query |
|
|
0x483 | Too many "hops": |
| The query was rejected because the |
| service server (proxy) has decided |
| that this query has already run |
| through too many service servers. |
| The maximum number was previ- |
| ously specified by the original sender |
| of the query. |
|
|
0x484 | Wrong number: |
| In most cases this response means |
| that you have simply omitted one or |
| more digits in the phone number. |
|
|
0x485 | The URI dialled is not unique and can |
| not be processed by the VoIP pro- |
| vider. |
|
|
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