![](/images/new-backgrounds/1300040/300040179x1.webp)
Cannot Connect to the Sprint Power Vision/
Sprint PCSVision Network
If you're having problems connecting, or there's no Sprint Power Vision
If the connection is dropped as soon as it is established:
1.Select:
(Windows XP) Start > Control Panel > Network Connections
(Windows 2000) Start > Settings > Control Panel > Network and
Connections
2.
3.Select the Networking tab.
4.Select Settings.
5.Ensure that “Enable LCP Extensions” and “Negotiate
6.Click OK.
Could Not Prepare Data Services
See “Unable To Prepare Data Services” below.
Unable To Prepare Data Services
Note:
The message may appear as “Could not prepare data services. Please contact...”
The Sprint Mobile Broadband Card was unable to access the IOTA server to obtain data account parameters for you. This may be because the signal strength is poor or because the IOTA server is not responding.
⬤Confirm you have sufficient signal strength. Try the actions listed for “Searching for Service” (page 81).
⬤Contact Sprint for assistance (page 27).
This message may indicate that your system does not support
82 | Section 3F: Troubleshooting Tips |